I’ve just bought a car from MG Basildon and the experience has been exceptional from start to finish. George has been absolutely amazing throughout the whole process, from viewing the car right th... See more
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I had my 2nd service today at Toomey MG, I was looked after by Mia Charters from the service dept. I was most impressed with her Customer ServIce skills and pleasant demeana, If MG know what is good f... See more
Company replied
Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... See more
Company replied
Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... See more
Company replied
Company details
- Car dealer
- also in
- Motor vehicle dealer
- Used car dealer
- Vehicle Dent Removal Service
- Vehicle Parts Shop
- Vehicle Repair
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
West Mayne6, SS15 6RW, Basildon, Essex, United Kingdom
- 1268977468
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 89% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Mia was extremely helpful and…
Mia was extremely helpful and knowledgeable. Reminds me of older times when the customer was precious.
Thank you
Mia charters has been very helpful…
Mia charters has been very helpful today keeping me updated on the progress of my car through out the day. Great sevice with a smile.thank you.
Ellie was very helpful courteous and…
Ellie was very helpful courteous and polite, she done what I asked and sorted out being able to pick and drop the car off for me as I am unwell.
Both Paul and Ellie were very…
Both Paul and Ellie were very professional and very helpful. Nothing was too much trouble for them. Thank you
Excellent customer service provided by…
Excellent customer service provided by whole team especially Mia and Ellie.
Great service from Mia and Ellie thank…
Great service from Mia and Ellie thank you mg Basildon you were amazing
Ellie was very smiley and professional…
Ellie was very smiley and professional when helping me out today, she kept me updated throughout the day. Excellent service
Excellent service with very helpful…
Excellent service with very helpful staff, Mia Charters, keeping me informed every step of the way.
Fantastic service from Mia and Ellie at…
Fantastic service from Mia and Ellie at mg Basildon. Really looked after well. Thankyou

Reply from Toomey Motor Group - Toomey MG Basildon
Brought car in for service young lady…
Brought car in for service young lady Mia extremely friendly and her customer service was excellent
Just had a very pleasant experience at…
Just had a very pleasant experience at Toomey, Basildon for the first service on my MG3 Hybrid. Mia was waiting at the front desk ready to receive customers and booked me in with a smile and explained what was going to happen today. I waited in the seating area and was offered tea/coffee, free to use. I was early and I think work must have started early as I was ready to go ahead of the time I expected. All in all, a pleasant experience and thank you for washing my car 😁
Had a routine service at Toomey MG &…
Had a routine service at Toomey MG & had excellent service from the moment I walked through the door, greeted by Mia, she was attentive, professional & made to feel like no question was to much of a issue.
Excellent service
Had my mot done at Basildon Vauxhall and as always had excellent service from jak , got a call when the car was done and got sent an health check video *****
Came in for a service on 3rd Feb 26…
Came in for a service on 3rd Feb 26 good customer service Mia was great help thanks miss kirby
Great repair
Very quick turn around on the repair
Very pleased with finish
Kept informed by office with progress
Amazing service I was served by Mia and…
Amazing service I was served by Mia and I cannot fault anything. 10/10 service
Great service at mg basildon thankfully…
Great service at mg basildon thankfully to mia
Great service
Had a door handle fixed under warranty, Mis was very helpful at fitting me in when times was limited, great service
Great service from Mia and Paul
Great service from Mia and Paul. Always friendly and helpful. Added bonus they washed my car 😁
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