I have ordered many times from Toonzshop now, and they NEVER disappoint. The clothes is always amazing to unpack. Soft and good quality fabrics, multiple ways to use many of the pieces and beautiful... See more
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Excellent 👌 I was a little scared to order a pair of cargo pants I absolutely loved the look of given past bad experiences with other online shops but Toonzshop did not disappoint. Payment was easy,... See more
I was looking for unique clothing for a fantasy festival and didn't want to wear something uncomfortable or poorly made. I came upon this online store and liked the look of the clothing but was really... See more
I have purchased multiple clothing items from Toonzshop and am happy every time. The clothes are well made, the sizes are true to the label. The shipping is always fast and the customer service is bey... See more
Company details
Written by the company
Bienvenue dans l’univers atypique de Toonzshop, une boutique imaginée et créée par des passionnés du monde alternatif 🌿 ▸ Bien plus qu’un simple shop, Toonzshop défend une vision indépendante, éthique et responsable du prêt-à-porter : une mode inspirée, artisanale et durable, aux antipodes des standards de consommation de masse! ▸ Nos collections s’inspirent d’univers féériques, tribaux, médiévaux, gothiques, steampunk ou post-apo… Chaque article incarne les codes, les symboles et les valeurs portés par des courants culturels engagés. Nos pièces traduisent un langage visuel alternatif et incarnent des identités plurielles, pensées pour tous les corps, tous les genres, et toutes les individualités 🫶 Robes longues, manteaux elfiques, leggings asymétriques, sarouels... Chaque création est unique & conçue à la main… ▸ Nous collaborons avec des créateurs indépendants du monde entier qui partagent nos valeurs : respect de l'Humain, production raisonnée, matières naturelles ou upcyclées, travail artisanal. ✨ Notre marque GadoGado est certifiée Commerce Équitable et 80 % de ses pièces sont conçues à partir de matières éco-responsables certifiées. De son côté, la créatrice d’Yggdrazil œuvre elle aussi, année après année, vers une transition toujours plus durable ✨ •》Bienvenue dans la Toonz' Tribe ♡
Nos fringues ont une âme ～ Notre équipe aussi
Written by the company
- Chaque message compte !
- 〉L’humain n’est pas un concept marketing : c’est notre point de départ ✨ Une question, un doute, un couac ou juste l’envie de nous souffler un mot doux ? La Toonz Team est là, tous les jours, pour répondre avec attention, respect et bonne humeur ✨ 〉Mails, appels, commentaires sur les réseaux, DM… Rien ne passe à la trappe. Nos client.e.s ne sont pas des numéros de commande : vous êtes les âmes qui font vibrer cette aventure, et surtout qui nous inspirent à faire toujours mieux ♡
Livraison rapide & Retours facilités
Rapide comme l’éclair ⚡️ Fluide comme un sortilège
FRANCE 🇫🇷
Livraison offerte dès 69€
Colissimo Points Relais à 4,50€
Colissimo Domicile à 5,50€
Chronopost à 10€
Retour Gratuit avec Mondial Relay
EUROPE 🇪🇺
Livraison offerte dès 79€
Livraison standard à 7€
Retours facilités
Contact info
45 Route de la Cassette, 86000, POITIERS (86000), France
- 05.49.43.61.32
- commandes@toonzshop.com
- www.toonzshop.com
4.7
Excellent
21k reviews
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Not as soft as it looks on the picture…
Not as soft as it looks on the picture but pretty good quality.
12 January 2024
Great service
Great service, everything turned when expected. I am a UK size 16, so bought XL and they fit perfectly.
9 January 2024
Love love love
This is the second time I’ve ordered from Toonz and I love their clothes. The sweater fits great, is super comfy and looks great.
4 January 2024
Very quick delivery!
29 December 2023
This is my third order from Toonzshop…
This is my third order from Toonzshop and I now know a bit better which of the clothes work for me and was pleased with everything on the order. My parcel arrived a day sooner than promised. Two more Oroshi jumpers - I got one last time and have been pleased how the lace holds up. The Gado Gado Athelleen jacket was an absolute bargain at 23 pounds and I totally love its warm cosyness. Was worried would be too small but the S feels like a M if anything and there is room for a jumper underneath (v nice with green Oroshi jumper and the lace poking out of the sleeves a bit). To make up the postage I added mustard lace leg warmers and they are lovely and do help keep your lower legs warm as well as having pose factor :-)
3 January 2024
nice items and very good qualtiy
27 December 2023
Robes conforme à la description et…
Robes conforme à la description et matière de bonne qualité 🙂
26 December 2023
I love your clothes♥️
26 December 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Cute clothes, horrible quality
I will preface this by saying my comment here, so far, is related to the quality of one item. I have bought others but they are, so far, ok.
One of my first purchases was of the lillith back Denim leggings. It looks like they get them wholesale from a site called Gado Gado. I wore them 5 times and washed them 3 times. I paid $80 for them and after only that use, I noticed that the entire upper waistband seam was coming unraveled around the entire circumference. In addition, there are other loose threads and seams coming apart at the pockets and other places. For $80 I would expect a MUCH higher quality and I'm extremely disappointed. When I wrote customer service, they said I could take them to a tailor and send them the bill, but at this point, I'd basically have to ask them to reinforce all of the seams which would cost far more than the original $80. Very disappointing and don't think I will order here again. Super cute clothes, but I can't afford to have to throw out pants after 5 uses.
1 January 2024
Unprompted review
Reply from Toonzshop
Hello there :)
Thank you so much for bringing this issue to our attention with such elegance. We're thrilled to know that 'only' one item disappointed you; it's super kind of you to say so.
We sincerely apologize for this experience. The leggings you purchased are among our best-selling items, and this is the first time something like this has happened.
I appreciate you sharing your personal information. I've now seen the pictures of the flawed leggings, and I can only apologize for this unfortunate incident.
I've already processed a refund for the cost of the leggings.
Once again, we deeply regret the whole situation.
If you'd like to share more or provide additional feedback, please feel free to contact us at commandes@toonzshop.com.
Have a lovely day,
Constance.
Clothes arrived crumpled asked to…
Clothes arrived crumpled asked to change colour of order and no response. Good delivery time though given the time of year.
14 December 2023
Reply from Toonzshop
Good morning Anita,
Thank you so much for letting us know how your experience was. I feel very sorry you didn't get any answer from us :( This is unusual.
I tried to find your message but found nothing.
You can contact us at commandes@toonzshop.com (please, avoid replying to an automatic email) or make a call to the +335.49.43.61.32 :)
You can use our 'easy return' policy, specified here > https://uk.toonzshop.com/return-m60132-en.html
Have a nice day,
Constance.
Love everything I have ordered off them…
Love everything I have ordered off them and always quick delivery 😊
11 December 2023
Easy to browse your cite and easy…
Easy to browse your cite and easy checkout nothing more to it.
7 December 2023
Amazing products as always!
Love the products, the quality is amazing and the style is just gorgeously hippy. I am a fan!
7 December 2023
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