I have ordered many times from Toonzshop now, and they NEVER disappoint. The clothes is always amazing to unpack. Soft and good quality fabrics, multiple ways to use many of the pieces and beautiful... See more
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Excellent 👌 I was a little scared to order a pair of cargo pants I absolutely loved the look of given past bad experiences with other online shops but Toonzshop did not disappoint. Payment was easy,... See more
I was looking for unique clothing for a fantasy festival and didn't want to wear something uncomfortable or poorly made. I came upon this online store and liked the look of the clothing but was really... See more
I have purchased multiple clothing items from Toonzshop and am happy every time. The clothes are well made, the sizes are true to the label. The shipping is always fast and the customer service is bey... See more
Company details
Written by the company
Bienvenue dans l’univers atypique de Toonzshop, une boutique imaginée et créée par des passionnés du monde alternatif 🌿 ▸ Bien plus qu’un simple shop, Toonzshop défend une vision indépendante, éthique et responsable du prêt-à-porter : une mode inspirée, artisanale et durable, aux antipodes des standards de consommation de masse! ▸ Nos collections s’inspirent d’univers féériques, tribaux, médiévaux, gothiques, steampunk ou post-apo… Chaque article incarne les codes, les symboles et les valeurs portés par des courants culturels engagés. Nos pièces traduisent un langage visuel alternatif et incarnent des identités plurielles, pensées pour tous les corps, tous les genres, et toutes les individualités 🫶 Robes longues, manteaux elfiques, leggings asymétriques, sarouels... Chaque création est unique & conçue à la main… ▸ Nous collaborons avec des créateurs indépendants du monde entier qui partagent nos valeurs : respect de l'Humain, production raisonnée, matières naturelles ou upcyclées, travail artisanal. ✨ Notre marque GadoGado est certifiée Commerce Équitable et 80 % de ses pièces sont conçues à partir de matières éco-responsables certifiées. De son côté, la créatrice d’Yggdrazil œuvre elle aussi, année après année, vers une transition toujours plus durable ✨ •》Bienvenue dans la Toonz' Tribe ♡
Nos fringues ont une âme ～ Notre équipe aussi
Written by the company
- Chaque message compte !
- 〉L’humain n’est pas un concept marketing : c’est notre point de départ ✨ Une question, un doute, un couac ou juste l’envie de nous souffler un mot doux ? La Toonz Team est là, tous les jours, pour répondre avec attention, respect et bonne humeur ✨ 〉Mails, appels, commentaires sur les réseaux, DM… Rien ne passe à la trappe. Nos client.e.s ne sont pas des numéros de commande : vous êtes les âmes qui font vibrer cette aventure, et surtout qui nous inspirent à faire toujours mieux ♡
Livraison rapide & Retours facilités
Rapide comme l’éclair ⚡️ Fluide comme un sortilège
FRANCE 🇫🇷
Livraison offerte dès 69€
Colissimo Points Relais à 4,50€
Colissimo Domicile à 5,50€
Chronopost à 10€
Retour Gratuit avec Mondial Relay
EUROPE 🇪🇺
Livraison offerte dès 79€
Livraison standard à 7€
Retours facilités
Contact info
45 Route de la Cassette, 86000, POITIERS (86000), France
- 05.49.43.61.32
- commandes@toonzshop.com
- www.toonzshop.com
4.7
Excellent
21k reviews
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I thought a lot about gatekeepers this website
Well made. Unique everlasting styles. I will definitely buy more.
7 February 2024
So comfy and flattering
12 February 2024
expedition rapide
12 February 2024
Lovely quality item and came quickly
12 February 2024
Article de belle qualité
30 January 2024
Good quality, good prices, fast delivery!
Good quality, good prices, fast delivery!
Nice clothes to choose from.
I will sure order more clothes here if i need some.
5 February 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Varied quality - some great, some not so great. Clothes with that 'je ne sais quoi', slightly boho and goth - but faîtes attention! - quality variable.
I discovered this company through FB and ordered a couple of jumpers which were great quality. I was so happy with them. However, I ordered a dress called Aryaa (long dress in black) and was so disappointed. The seam on one side had a split which I managed to sew up but the quality is very poor. The material is thin and creases easily. Such a shame as I thought I'd found a great company with great 'different' kind of clothes.
13 February 2024
Unprompted review
Reply from Toonzshop
Hello there :)
Thank you for sharing your feedback and bringing the issue to our attention.
We apologize that the dress did not meet your expectations, especially regarding the quality of the fabric, which is actually 95% cotton. We are also sorry for the seam issue, as this is uncommon and we understand your frustration.
If you haven't already done this, please reach out to our customer services at commandes@toonzshop.com to discuss this further. I'm sure they will find a suitable solution for you :)
Have a great day!
Constance.
Great customer service!
23 January 2024
T-shirt conforme à la description
T-shirt conforme à la description, bonne qualité, expédition rapide.
29 January 2024
Everything is good quality
Everything is good quality. I've been buying from toonzshop for a few years now. I always get a big bundle during January sales. Everything bought two years ago is still in good shape.
I started off by buying small tubes to se what quality is lie. Wasn't disappointed, so now I've just sorted my wardrobe for the years.
31 January 2024
Postage to and from for a return costs…
Postage to and from for a return costs too much money, I love the cardigan though
24 January 2024
Reply from Toonzshop
Hello there :)
Thank you for this feedback! We're glad you like the cardigan that much ^-^
I don't know if you missed our return policy or not but we propose an 'easy' return' option with different rates (from 9£ to 20£; customs included). The procedure is specified right here > https://uk.toonzshop.com/return-m60132-en.html
If you need any assistance, feel free to contact us at commandes@toonzshop.com
Have a nice day,
Constance.
Sizes are getting smaller each year and…
Sizes are getting smaller each year and items are getting poor quality. I bought a top exactly the same as I already have but in a different colour and the fabric is so much thinner.
Toonzshop is still not catering for people with boobs
19 January 2024
Reply from Toonzshop
Hello :)
Thank you so much for taking the time to share your feedback.
We're truly sorry to hear that you're feeling disappointed. Our clothing undergoes changes each year, from fabric to cut, depending on feedback and returns. We apologize if these alterations haven't met your expectations.
If you ever need personalized advice before making a purchase, feel free to reach out to us at commandes@toonzshop.com
In case the ordered size doesn't fit, you can initiate a return following our 'easy return' procedure outlined right here > https://uk.toonzshop.com/return-m60132-en.html
Have a nice day,
Constance.
Absolutely beautiful!
15 January 2024
Great Shipping and Service!
Product is good quality, website is good, and shipped really fast!
15 January 2024
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