The staff and dentist were incredibly nice and welcoming. My check-up was done quickly and efficiently. I arrived a bit early, but they kindly saw me right away. The whole process was smooth, and they... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #8 of 16 best companies in Dentist
- #5 of 10 best companies in Cosmetic Dentist
- #6 of 13 best companies in Dental clinic
- #3 of 3 best companies in Emergency dental service
- #1 of 2 best companies in Orthodontist
- #1 of 13 best companies in Teeth whitening service
Written by the company
Founded by dentists, we have patented technology to make dental treatments more affordable and convenient. Our services include offering premium clear aligners to straighten your teeth, with safe supervision by a real dentist, as well as on-demand dental care, during pain or toothaches to help manage your symptoms. We are fully healthy regulated and use licensed UK dentists to serve you. -Winner of app of the year - Dental Industry Awards -Winner of Outstanding Benefit - Cover Awards -Winner of digital solution of the year - Digital Health Awards -Top 100 fastest growing companies UK- Financial Times
Contact info
Kemp House, EC1V 2NX, LONDON, United Kingdom
- office@toothfairyapp.co.uk
- www.toothfairyapp.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 13% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
had a really good consultation with…
had a really good consultation with sabah, she explained everything so well and ensured i had all the info i need x
Dr Monija is amazing
Dr Monija is amazing! Absolutely love my experience almost at the end and my teeth look AMAZING!!
Halfway and very happy
I am halfway through my sets of clear aligners and couldn’t be happier - excellent help at the touch of a button, and the in-person dentist visits have been very useful. Far happier with my teeth than I’ve ever been! A fantastic, comprehensive service with great results.
Toothache on holiday
I had got a toothache whilst on holiday. I did a chat on tooth fairy app. Took my symptoms and they gave me a prescription to get antibiotics - great device and a peace of mind
Initial online consultation very…
Initial online consultation very straight forward.
Consult was great and everything was…
Consult was great and everything was explained well.
Great app for the quick fix especially …
Great app for the quick fix especially with nhs craziness regarding dentist if u need quick rief then tooth fairy is the app to choose
Easy to communicate with
Easy to communicate with, prompt replies and good availability of appointments.
Amazimg & fast service as always
Amazimg & fast service as always.
Would recommend to everyone.
I am reviewing the initial video call…
I am reviewing the initial video call consultation- Easy to arrange, adviser was friendly and knowledgeable. Technology worked well.
Lovely dentist gave good advice and now…
Lovely dentist gave good advice and now sorting an appointment for me. Would recommend
Would not trust them
A very strange outfit. They claim to have medical professionals but they are very cagy about access to them. Every email is signed by Dr. [firstname] only. Nobody ever states who they are. It is also not possible to speak to any medical professional on the phone, only via email. It is just very very strange behaviour and absolutely unprofessional. A very untrustworthy outfit.
Really approachable and helpful with…
Really approachable and helpful with discussing solutions and next steps.
Lovely! Tooth fairy…
Had such a lovely visit to the tooth fairy office! Claudia and the lovely assistant were wonderful. Love the uniforms. They answered all my questions and were completely unfazed by them. I had many of them. I really appreciate their care and professionalism!
The receptionist on the first floor was nice and lovely too.
The office is really pretty.
Easy and pleasant experience so far
So far I've only met very nice and peasant staff. They were also very accommodating when I had to change my appointment to earlier hour. Very recommended
Excellent service
Excellent service. Quick and accessible appointment Professional, understanding dentist and treatment provided. Can't recommend enough, thank you.
She was lovely made me feel welcome 🙏…
She was lovely made me feel welcome 🙏 grateful for her kindness thanks so much
Amazing 👏🏻
Everyone made me feel really comfortable during the whole process, I am scared of the dentist but they talked me through everything and reassured me throughout.
Dr shazray was very helpful with giving…
Dr shazray was very helpful with giving me advise about the infection in my tooth and even prescribed me some stronger medication to help with the pain until my dental appointment. Would definitely recommend this service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








