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Tooth Fairy App Reviews 

1,536
•
TrustScore 4.5 out of 5

4.7

Dentist
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Review summary

Created with AI, based on recent reviews

Looking at 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and dentists for being incredibly kind, professional, and thorough during consultations, making everyone feel comfortable. People genuinely appreciate the smooth, convenient online chat and virtual consultation process that quickly answers questions and puts minds at ease. Consumers highlight the exceptional customer service and helpful advice provided from start to finish. Some reviewers were not happy with specific product limitations, mentioning that the aligners felt uncomfortable, while others experienced delays when trying to see a dentist. A few individuals also noted limitations regarding phone support access and regional dentist availability.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting extremely friendly, approachable, and... See more

Service

Customers report overwhelmingly positive experiences with the service, highlighting professional care and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting prompt, helpful, and... See more

User experience

Clients share positive opinions on user_experience, highlighting a very smooth, informative, and... See more

Product

People report positive experiences with product, noting that the aligners are effective and teeth are visibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff and dentist were incredibly nice and welcoming. My check-up was done quickly and efficiently. I arrived a bit early, but they kindly saw me right away. The whole process was smooth, and they... See more

Rated 5 out of 5 stars

Dr.Cosmin was brilliant at seeing me at such short notice, when I was unable to see my own dentist. He took the time to understand my problem and find the right solution, he also offered me advice on... See more

Rated 5 out of 5 stars

Absolutely thrilled with my experience at Toothfairy! From start to finish, the team was professional, friendly, and genuinely cared about getting the best results. I had teeth straightening followe... See more

Rated 5 out of 5 stars

My experience today with Tooth fairy was excellent, offering great advice with a very sympathetic tone, From start to finish this Lady was so caring I was able to speak to her about my pain , she w... See more

Company details

  1. #8 of 16 best companies in Dentist
  2. #5 of 10 best companies in Cosmetic Dentist
  3. #6 of 13 best companies in Dental clinic
  4. #3 of 3 best companies in Emergency dental service
  5. #1 of 2 best companies in Orthodontist
  6. #1 of 13 best companies in Teeth whitening service

Written by the company

Founded by dentists, we have patented technology to make dental treatments more affordable and convenient. Our services include offering premium clear aligners to straighten your teeth, with safe supervision by a real dentist, as well as on-demand dental care, during pain or toothaches to help manage your symptoms. We are fully healthy regulated and use licensed UK dentists to serve you. -Winner of app of the year - Dental Industry Awards -Winner of Outstanding Benefit - Cover Awards -Winner of digital solution of the year - Digital Health Awards -Top 100 fastest growing companies UK- Financial Times

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,536)

250 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Explanations

Dentists always really helpful with answering any questions, and explaining the process thoroughly.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Dr Monija was really helpful and very clear on the whole process. Also suggested to get regular hygienist appointments.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and helpful

Dr. Zaeem was very helpful, kind and knowledgeable. It was great to be able to talk to a doctor at such short notice.

18 December 2025
Unprompted review

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