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Rated 5 out of 5 stars

Our support manager is great his name is Arun always positive and happy to help goes out his way to make sure we are satisfied.

Company replied

Rated 1 out of 5 stars

I have couple of high end restaurants in Belfast. Food Hub local area manager offered me mobile App and online ordering system. I spent over £6000 for door to door marketing regarding mobile App for c... See more

Company replied

Rated 1 out of 5 stars

i got EPOS system and website from that company(they are using name as FOODHUB.co.uk) it was completly useless and headache, 1-epos system was not working properly and not user friendly 2-Their... See more

Company replied

Rated 5 out of 5 stars

To others reading this review, please do not hesitate to use this service. As a new business it is all I could’ve asked for and more. They are extremely efficient and provide fantastic customer serv... See more

Company replied

Company details

  1. Eftpos equipment supplier

Information provided by various external sources

Your aim is to provide your customers with the convenience and ease to order food at any time, Our goal is to make that process seamless for you. Founded in 2008, we are proud to have made a remarkable transformation in the way takeaways go about their business. With our headquarters in the UK, and offices spanned across the globe, we provide takeaways and restaurants with revolutionary solutions to ease their workload and thrive in an ever competitive market. We strongly believe that when you grow, we grow. Our dedication to providing only the best solution to your requirements is ingrained so deeply in our culture that it drives each of us, every day, to put in more effort than before. Our EPOS and Online Ordering Systems come integrated with a variety of top-notch features that ensure you save time and money. Come, explore and find a system that is perfectly suited for your business.


Contact info

3.6

Average

TrustScore 3.5 out of 5

869 reviews

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Rated 5 out of 5 stars

Our support manager is great his name…

Our support manager is great his name is Arun always positive and happy to help goes out his way to make sure we are satisfied.

2 July 2024
Unprompted review
Touch2success logo

Reply from Touch2success

Hi Zuhra, thanks so much for the great review! We're glad to see you're being provided with great service. We'll have this feedback passed on to our team! 😊

Rated 1 out of 5 stars

They are cowboys

They are cowboys, I have cancelled my service with them but they not closing the website down and they have put banner on the website which is saying the shop is closed, I have took the screen shots of every things and spoke to my solicitor to take a court action and going to report to the trading standard.

31 October 2023
Unprompted review
Touch2success logo

Reply from Touch2success

Hi Faz, if you could please get in touch with us on 01782 444282 one of our team will be happy to look into any issues you may be facing.

Rated 1 out of 5 stars

They don't answer there phones when you…

They don't answer there phones when you need them

9 June 2023
Unprompted review
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Reply from Touch2success

We're sorry for the inconvenience. Kindly share your details with us via Facebook or Twitter so we can investigate your issue and make any necessary improvements.

Rated 1 out of 5 stars

Didn’t deliver what they promised

5 June 2023
Unprompted review
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Reply from Touch2success

Hi George, I'm sorry to hear this. Please can you send us a message on our Facebook or Twitter page with some further details on the issue you faced so I can take a look into this for you 🥰

Rated 1 out of 5 stars

Told me I need to register on companies…

Told me I need to register on companies house? So I did then they couldn't sign me up to deliver vapes even though they have vape shops on their foodhub platform all around the country. Now I have wasted £12 getting registered as Ltd company and now I have to close the company. So much for new businesses getting off the ground.

17 May 2023
Unprompted review
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Reply from Touch2success

I'm very sorry to hear this. Please can you send us a message on our Facebook or Twitter page with your business name, phone number and email address and I would be happy to take a look into this for you 🥰

Rated 1 out of 5 stars

The thing is with food hub they don't…

The thing is with food hub they don't listen to the people they make money off about but other company's do like just eat have sorted .any problems for me in the past with no issues but food hub don't seem to care as long as they are benefitting from other people businesses

28 January 2023
Unprompted review
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Reply from Touch2success

Hi Ari, we would be happy to look into any issues you might have faced while using our platform. Please can you send us a DM on our Facebook or Twitter page with some further details on the issues you have faced so we can look to get this resolved for you 🥰

Rated 5 out of 5 stars

Great service I ever had absolutely…

Great service I ever had absolutely friendly and so helpful the person name is Vineeth this guy amazingly good customer service highly recommended thanks 🙏

5 January 2023
Unprompted review
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Reply from Touch2success

Hey Foodie, we're so happy to hear that you've received excellent service from our team. We hope you have a great day 😁

Rated 1 out of 5 stars

Don’t bother to call back anymore

Don’t bother to call back anymore, left a message and made an enquiry for sing up no one called back , when they start up called straight away and deal promptly not anymore. Now will sing up eat takeaway max

7 November 2022
Unprompted review
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Reply from Touch2success

Hey. We're sorry to hear you haven't received any contact from us regarding joining Foodhub. If you drop us a DM on Facebook or Twitter with your business/contact details we will be sure to have them sent over to our sales team.

Rated 4 out of 5 stars

Great customer service prompt positive…

Great customer service prompt positive replies.

24 November 2022
Unprompted review
Touch2success logo

Reply from Touch2success

Hey Jay, thank you for taking the time to leave us a review. If you think there is anything we can improve on, please send us an email at hello@foodhub.com

Rated 5 out of 5 stars

Fast

Fast, and good job

23 November 2022
Unprompted review
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Reply from Touch2success

Hey Sebastian, this is music to our ears. Thank you for the 5-star review 🥰

Rated 5 out of 5 stars

Excellent service and results!

Excellent service and results!
Rudee has always excelled in every query, his consistent support and cooperation is beyond my expectations. I really appreciate all the help and advice in improving out business and marketing exposure. From Sheri,Cheeky Chicken Congleton.

30 August 2022
Unprompted review
Touch2success logo

Reply from Touch2success

Hi Rubeena, thanks so much for the great review! We're glad to see you're being provided with great service, we'll have this feedback passed on to our team! 😊

Rated 1 out of 5 stars

Trying to update account details been 3…

Trying to update account details been 3 days to verify. Can’t put me through directly to team to deal with and say they’ll call back and never do. Linked to foodhub , been nothing but hassle since signed up so many other and easier companies to partner with . Absolutely horrendous customer service

Update now 10 days , they rejected my update due to saying the pdf looked like a photograph . This is a youlend small business funding account which they have confirmed they know !!! Now they are holding my money as funds can’t be released until new account verified. Be very wary of these people

Also contacted directly and told to contact datman

24 August 2022
Unprompted review
Touch2success logo

Reply from Touch2success

Hi Lorna, we're keen to step in and take a further look into any issues you may be facing. If you could send us a direct message with your business details along with any concerns you may have, one of our team will be waiting to speak with you.

Rated 1 out of 5 stars

Be carefull with these company's is…

Be carefull with these company's is online banking provider which datman Ltd we been with them from years and all of sudden they froze our accounts without any reason they keep saying we are working on it but no response the staff is based in India somewhere they are scammers they are holding our money for no reason really stressed out just waiting when my money will be released as soon as we get our money from them will stop trading with touch to success they are not trustworthy be careful guys .

1 July 2022
Unprompted review
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Reply from Touch2success

Hi Abdul, no scams here. If you could DM us on Facebook or Twitter with your business details we would be happy to look into this for you. Hope to speak with you soon 😁

Rated 5 out of 5 stars

Helpful

Very helpful advice and simple easy instructions to follow.

22 June 2022
Unprompted review
Touch2success logo

Reply from Touch2success

Hey Theresa, thank you for taking the time to leave us a review! Have a lovely day Foodie! 😄

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