I made a purchase online and used my debit card they next thing I know PayPal was involed and never relied my item and tried to get a refund and just got the run around so this company is a scam
Company replied
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I made a purchase online and used my debit card they next thing I know PayPal was involed and never relied my item and tried to get a refund and just got the run around so this company is a scam
Company replied
Bought LED charger £149 @ SEC ideal homes exhibition Glasgow last year sent loadsa emails as to charger not charging my iPhone X I have only had 1 reply blaming fault on everything even though I expl... See more
Purchased one of their Designer (Bluetooth Speaker) Table via Costco - The sales guy was excellent. However when we st it up at home it did not sound the same (Tinny) and the charger section did not w... See more
I have purchased 3 touchdown lamps. After 3 weeks of constant emails and calls with no reply I was notified they had been dispatched. Eventually they turned up. Two are fine but one has wires expose... See more
TouchDown Charging provides Wireless Charging Pads, Receivers and accessories to make your home, car and office smarter and cable free.
Humber Doucy Lane 23, IP4 3NR, Ipswich, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
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Fantastic products, fair pricing and brilliant customer service!
Just love my table! Helping me through lockdown, fantastic product! Stay safe stay home 🏠💓🎵
I bought a couple of chargers last year from Touchdown’s super friendly and helpful team. I have bought wireless chargers in the past and have been so disappointed - but not with these! They are not only reliable, but super stylish as well!
This has to be one of the best wireless charges I’ve ever used! Since using them they’ve maintained a centrepiece spot on office desk, and I don’t see myself getting rid anytime time soon! Great product and an awesome company!
Since getting my first ever Touchdown Charging product, I’ve never looked back. The products are absolute quality and they have the best customer service. Once you get your first Touchdown charger, you’ll soon fill the rest of your home and office with their products!
I have purchased chargers in the past and I have been impressed with them. Last year I decided to buy the charging table at the Ideal Home Christmas show to which I am very impressed with. It arrived on time, and I am more than somewhat surprised that the owner was actually delivered it personally. Now that is customer service. The table is slim, blends in with my decor, the sound quality is excellent. Great to have on with relaxation music and a a diffuser after a long stressful day. If you still have them in stock I wouldn't mind another one for my Mum and brother.
product Is well worth the money! Was a little concerned about price as I only spent £20 on cheap ones previously but they kept breaking.
Couldn’t recommend Touchdown higher! Really happy with the product, looks great and hasn’t faulted once. I never typically write reviews but I nearly went back to cables after my last charging pads.
You buy cheap, you buy twice!
I accidentally ordered the wrong colour, customer support was quick to response and exchanged the product for me promptly.
Thank you!
Have been dealing with them for 3 weeks. They keep trying to say they never received my communications. Funny how I still have not received my refund or acknowledgement of original purchase. Luckily the bank has worked with me to dispute this payment.
Bought charging table from Spirit of Christmas in early November. They promised delivery on 5th December. Never arrived. Wrote multiple emails - all of which were unanswered. Two weeks later, received an email to say it would be delivered on 20th December. I wrote back to say this was okay - but there was no way I could accept delivery after this as it was being given on 21st December. Did not arrive until 21st December (even though I had arranged for someone to be in all day on 20th December....) when they - without permission - delivered it to a neighbour. Now they have implied it is my responsibility to return it (in the one email response they have managed in two weeks). There is no telephone number to call them on. All in all an utterly terrible experience - I urge you to keep away.
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