Tough Decking Composite Decking Reviews 

257
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The service was great, very fast delivery. However, having used the clips I was disappointed, they were very flimsy and I somehow managed to order the wrong colour. I thought I was getting black and... See more

Company replied

Rated 5 out of 5 stars

Two Orders = Great Service! Only issue I had was the delivery company sent the first pallet with a driver who didn’t want to help offload. Great communication from Tough Decking from Inception of... See more

Company replied

Rated 5 out of 5 stars

From online order, delivery and self installation, Tough Decking were superb. I had my order in 2025 and I’m just doing a review now. The quality is excellent, we built a covered pergola in the g... See more

Company replied

Rated 5 out of 5 stars

This is the second time we have used Tough Decking. All of the team in Paignton are superb, always a warm welcome, expert advice and high degree of professionalism, guiding us through an excellent cho... See more

Company replied


Company details

  1. #31 of 247 best companies in Home improvement shop
  2. #1 of 7 best companies in Deck Builder
  3. #10 of 96 best companies in Garden
  4. #8 of 70 best companies in Garden building supplier

About Tough Decking Composite Decking

Written by the company

Tough Decking — Premium Composite Decking That Lasts

Beautiful, Hard-Wearing Decking With Zero Compromise

Tough Decking offers a wide range of composite (WPC) deck boards with options for hidden fixing clips.

We are also home to the unique step nosing board — engineered to look great year after year without the fading, rotting or warping you get from cheap softwood.

Our products are low-maintenance, naturally water-resistant, and designed with an anti-slip finish for safer outdoor living whatever the weather.

Why Homeowners and Installers Choose Tough Decking

  • Durability you can rely on: composite boards that resist rot, splitting and fading.
  • Safer underfoot: anti-slip surfaces give confidence for families, pets and busy outdoor spaces.
  • Stylish, consistent finish: contemporary colour options and a premium look without the upkeep of hardwood.
  • Complete system: decking boards plus matching composite accessories for a tidy, professional finish.
  • Nationwide delivery: all products held in stock with fast delivery across the UK so your project can start sooner.

Buy Online — Simple, Fast, and Dependable

Skip the headaches of ongoing maintenance and endless refinishing.

Purchase Tough Decking online and enjoy a long-lasting, attractive deck that stays looking like new with minimal effort.

Whether you're a DIYer, landscaper or professional installer, our friendly team at Tough Decking is ready to assist with your decking project.

Nationwide delivery across the UK — fast, tracked shipping available.

Tough Decking — Composite Decking Delivered Fast

In Stock & Delivered Nationwide

All Tough Decking products are held in stock and shipped quickly across the UK — usually delivered within just 3 working days.

Why Choose Tough Decking?

  • Fast delivery: get your decking in as little as 3 working days.
  • Always in stock: no long waits or back orders — order today, we dispatch right away.
  • Premium quality: composite decking that will never fade, rot, or warp.
  • Complete system: boards, step nosing, and accessories all ready to ship.

Order online with confidence — Tough Decking has the UK’s fastest turnaround on composite decking, with every product ready to leave our warehouse when you need it.

If you are local, please visit us at Unit 8 Trojan Industrial Estate, Paignton, Devon, TQ4 7EP


Contact info

4.9

Excellent

TrustScore 5 out of 5

257 reviews

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4.9

All reviews

(257)

27 reviews in the last 12 months

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Rated 5 out of 5 stars

First impressions of composite decking.

Many thanks - I found this composite decking very easy to install and nice to work with. I have had wood decking in the past bit it never lasted so I’m hopefully swapping over to composite decking it will last a lot longer. I’ll let you know in a few years I guess. Anyway great service, great price and would definitely recommend.

10 April 2024
Unprompted review
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Good Afternoon Andrew,
Thank you for your order and for taking the time to review our composite decking and the service you have received.
With myself also being a convert from wood to WPC, i can assure you that you won't be disappointed. With our boards uniquely being full body composite and uncapped, your decking will look as good as new with minimal maintenance required, from personal experience i can assure you of that!!
Thank you again.
Kind Regards
Graham
Tough Decking

Rated 5 out of 5 stars

Great service no time

Great service no time. Thank you

8 April 2024
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Good Afternoon Bipin,

Thank you for your order and for taking the time to review our service, which is much appreciated.

Hope you have a great weekend and please don't hesitate in contacting us if you need any further assistance.

Kind Regards
Rob
Tough Decking

Rated 1 out of 5 stars

Product arrived chipped and damaged

Product arrived chipped and damaged. Refused delivery in this basis.

3 April 2024
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Reply from Tough Decking Composite Decking

Hi Simon,

Thank you for your recent order and sincere apologies for how the decking was received.

As mentioned to you over the phone and by email this morning, it looks as thou a forklift has drove hard into one side or hit into another object whilst in transit, causing damage on one row of the boards on the pallet.

You have done the right thing by refusing the delivery and is understandable given the damage to the boards.

The courier has really let us down on this occasion and appreciate your disappointment and that this may have compromised your plans for the family party coming up.

The good news is we have re-booked a duplicate order to be delivered this Saturday (13/4/24) as requested on a AM service.

Hopefully we can also help you with the specialist X clips that I have heavily discounted as a goodwill gesture, in attempt to soften the inconvenience already caused to you.

Kind Regards

Graham
Tough Decking

Rated 5 out of 5 stars

Fabulous customer service and delivery…

Fabulous customer service and delivery was well informed and very quick

2 April 2024
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Good Morning Susan,
Thank you for your order and positive feedback on the service and delivery of the decking.
If you have any questions or queries in the future, please don't hesitate in contacting the team.
Kind Regards
Graham
Tough Decking

Rated 5 out of 5 stars

Spoke to Mike

Spoke to Mike. Very aimiable and extremely helpful. Will be getting in touch again this week. Thank you Mike. Kind regards, Pamela.

13 March 2024
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Reply from Tough Decking Composite Decking

Good Morning Pamela,
Thank you for your kind words and was a pleasure assisting you last week.
We will wait to hear from you later and in the week and thank you again for taking time out to review our service so far.
Kind Regards
Graham
Tough Decking

Rated 5 out of 5 stars
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Good Afternoon Vivek,
Thank you for your order of the sample pack. Please don't hesitate in contacting our team if you have any questions or would like help placing an order.
Kind Regards
Graham
Tough Decking

Rated 5 out of 5 stars

Composite decking from Tough Decking

Composite decking I purchased from Tough Decking is of very good quality and was delivered on time. Excellent service from Graham.
Has made a significant improvement to my garden. Will be good to sit out on it listening to Test Match commentaries in the summer.

16 March 2024
Unprompted review
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Good Afternoon Mick,

Thank you for your order and was a pleasure dealing with you and your installer Dave.

Great to see you are pleased with your decking. Your decking looks fantastic from the pictures I've seen on Dave's phone the other day when he returned some of the unused boards.

Hope your enjoy listening to the cricket on your new decking this summer.

Kind Regards
Graham
Tough Decking

Rated 3 out of 5 stars

Just delivery took 6working days to get…

Just delivery took 6working days to get it so not good but product brilliant

11 March 2024
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Hi Phil,
Thank you for your order and sorry for the delay in the receipt of your decking. Good to hear you are impressed with the quality of the product.
Looking at tracking with your 2nd order, it looks as though their was a 2 day delay in transit with the weekend in between, that has not helped with the speed of receiving your order.
In fairness, smaller orders that go with a courier in over-sized parcels actually take us longer to prepare before dispatch than larger orders that are palletised.
Therefore, orders of over 30 boards (palletised) can usually be delivered quicker as the boards can simply be placed on to a pallet, shrink wrapped and strapped and sent.
With orders that are shipped with a courier, we have to invest a lot of time in protecting the product and adding protective packaging to give the package the best chance of not getting damaged whilst in transit.
Thank you again for your order and constructive feedback. We will aim to be better next time.
Kind Regards
Graham
Tough Decking

Rated 4 out of 5 stars

Excellent

Very helpful person on telephone who told us everything we needed and gave us a quote .

12 February 2024
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Reply from Tough Decking Composite Decking

Hi Mandy,
Thank you for your feedback and great to hear we could help you over the phone.
If you need our help in the future, then please don't hesitate in contacting us again.
Warm Regards
Graham
Tough Decking

Rated 5 out of 5 stars

Good customer service

Called for a quote and the guy I spoke to was very helpful. He worked out how much decking I would need. I didn't feel pressured. Whilst checking other company's, I found tough decking very reasonable
Thank you so far for good customer service

19 February 2024
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Good Afternoon Myles,
Thank you for your order and great to hear of the service you have received.
Although we have a sales team, we don't look at ourselves as typical sales people, more as advisors.
We want all our customers to not feel pressured and want to help the best way we can.
Every customer and project is important to us, so to read your review is really good to see.
If you need any help in the future, please don't hesitate in contacting myself or the team.
Kind Regards
Graham
Tough Decking

Rated 5 out of 5 stars

Tough Decking...Great outfit.

Tough Decking are a really professional & helpful outfit, with great value products, I was really impressed with them.

12 February 2024
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Hi James,
Thank you for taking the time to review our service and was a pleasure dealing with you.
Really appreciate your kind words and i'm confident you we be impressed even more once the product is installed.
If you need any assistance in the future, please don't hesitate in contacting myself.
Kind Regards
Graham
Tough Decking

Rated 5 out of 5 stars

A very prompt and efficient delivery…

A very prompt and efficient delivery and we’re very pleased with the quality and colour of the decking.

9 February 2024
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Hi Mark.

Thank you for leaving us a review. Always great to hear from our customers and these reviews help us grow as a company.

If you have any questions regarding the product, fitting or after care please do not hesitate in contacting a member of the friendly team.

Warm Regards

Rob
Tough Decking

esi

Rated 5 out of 5 stars

Very happy with both product and service

Very happy. After ordering approx 25 square metres of composite decking together with accessories, I needed to add a couple of extras. Very helpful guy on the phone added them to my order prior to despatch. Delivery was on a pallet and very prompt. Very pleased with the decking. Great service.

6 February 2024
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Reply from Tough Decking Composite Decking

Hi Roger,
Thank you for your order and good to hear you are pleased with the decking.
Glad i could help you over the phone regarding the additional items and clips.
Any questions upon installing, please don't hesitate in contacting myself or the team.
Kind Regards
Graham
Tough Decking

Rated 5 out of 5 stars

Excellent

Excellent service

5 February 2024
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Good Morning John,
Thank you for your order and for taking the time to review our service.
Much appreciated. If you have any questions or queries in the future, please don't hesitate in contacting us again.
Kind Regards
Graham
Tough Decking

Rated 5 out of 5 stars
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Good Morning Paul,
Glad to hear you got your sample pack quickly. If you have any questions or need help with a quotation, please don't hesitate in contacting our friendly team. We can also advise on joist centres and additional items that may required for the project.
Most orders to mainland UK can be shipped within 2-3 working days from an order being confirmed/placed.
Look forward to hearing from you soon and hope you have a great weekend.
Kind Regards
Graham
Tough Decking

Rated 5 out of 5 stars

Excellent company to deal with and a…

Excellent company to deal with and a great product.

24 January 2024
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Thanks Anthony.
We great pride in the service and products we supply.
Your feedback is invaluable to us and lets other customers know we are a company that can be trusted.
Kind Regards
Rob
Tough Decking

Rated 5 out of 5 stars

They were very efficient

They were very efficient, there was a problem with carrier but it was sorted immediately no problem.

15 January 2024
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Reply from Tough Decking Composite Decking

Good Morning Eira,
Thank you for your order and was a pleasure speaking to you yesterday.
Taking the time to review our service and your understanding with the delay with the courier is greatly appreciated.
If we can be of further help in the future, please don't hesitate in contacting us again.
Kind Regards
Graham
Tough Decking

Rated 5 out of 5 stars

Very helpfull and quick delivery…

Very helpfull and quick delivery excellent service will be added to my list of companies to re use 👍

15 January 2024
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Good to hear Phil and thank you for your positive feedback.
If you need us in the future, please don't hesitate in contacting us again.
Kind Regards
Mike
Tough Decking

Rated 5 out of 5 stars

Excellent scratch resistances

Prompt delivery and the decking is good value for money. Its probably one of the top scratch resistant decking boards I've looked at, the only reason I haven't purchased is the length of 2.2m when I have runs between 7m to 15m. It will just look to bitty.

17 January 2024
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Good Morning David,
Thank you for your order and appreciate your positive, yet constructive feedback.
In fairness, Tough Deck used to supply longer lengths at 4.4m, but now only supply 2.2m lengths to minimise expansion and contraction. Larger deck areas will also have joints in the decking and more joints is actually better for the decked area and is cosmetically better when the joint is staggered.
The longer the length the larger the expansion gap, so from over 8 years experience, a shorter length behaves itself better and encourages a staggered joint and more joists (including double joists) beneath the decking. This is the biggest mistake and possible error on composite decking installs we see and is irrespective of the length of board.
My honest thought is our boards would work for your project when incorporating and uniform staggered joint. Happy to discuss options and a further explanation if you are interested.
Kind Regards
Graham
Tough Decking

Rated 5 out of 5 stars
Tough Decking Composite Decking logo

Reply from Tough Decking Composite Decking

Good Morning Frederick,
Good to hear the samples arrived quickly for you.
If you have any questions or need any help in working out your decking requirements, please don't hesitate in contacting our friendly helpful team.
Kind Regards
Mike
Tough Decking

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