Did the underground domus guided tour near trevi fountain. Our guide Andrea was everything a guide should be friendly, informative and very knocknowledgeable. The experience was great and definitely w... See more
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We had a wonderful Experience with Cinzia . She was knowledgeable, warm, dynamic, and spoke with ease. She also answered questions and helped us move easily through large crowds. I highly recommend... See more
Company replied
Wow just met one the kindest supportive and professional Italian girl in touristisation Roberta!!!!! We took the incorrect tour to the Catacombs and missed our correct tour to Colleseaum!!! Roberta so... See more
Company replied
Il tour e’ stato fantastico. L’autista Alessandro è un amatore entusiasta della sua città e la sua dedizione è trasmessa nel tour, molto personalizzato e interessante. Le catacombe di Santa Domitill... See more
Company replied
Company details
Written by the company
Ticketstation Srl (under the brand name Touristation) is an organization specialized in the production, provision and promotion of tourist services in particular tours, ticketing, "packages" and experiences on the city of Rome. We have special agreements as Major Customers with the Archaeological Park of Rome and with Zetema for the promotion and activities related to the Civic Museums of Rome; We are the exclusive dealer of the Doria Pamphilj Gallery and we have an agreement with the Vatican Museums for the promotion of the Works and the Vatican City
Contact info
Roma, Italy
- info@touristation.it
- www.touristation.it
4.7
Excellent
372 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The guide was really polite and gave us…
The guide was really polite and gave us detailed explanations of touristic spots. He was quite cheerful as well.
2 July 2025
Unprompted review
Reply from Touristation
Dear Andrey,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Great guided tour to really appreciate the Vatican Museum galleries and Sixtine chapel
Antonio was a great guide, very friendly and welcoming, and his precise explanations gave us a real insight on the museum galleries and the sixtine chapel that you wouldn't have without a guided tour. Thank you Antonio
21 June 2025
Unprompted review
Reply from Touristation
Dear Paul,
Thank you so much for your wonderful review! It’s incredibly important to the Touristation team that we provide a memorable and enjoyable tour experience, and your feedback truly means a lot to us.
We look forward to welcoming you again soon!
Best regards,
Touristation Customer Service
Alessandro was a terrific driver who…
Alessandro was a terrific driver who clearly loves his city. He was knowledgeable and enthusiastic.
20 June 2025
Unprompted review
Reply from Touristation
Dear Tracy,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service
Alessandro made this tour a joy
Alessandro made this tour a joy. He provided details of Rome that we hadn’t heard before. In addition, he provided all of the details we needed to have a successful tour of the catacombs.
19 June 2025
Unprompted review
Reply from Touristation
Dear David,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Our guide was Antonio
Our guide was Antonio, spoke very interesting and was informative and attentive to everyone. Thank you a lot!
11 June 2025
Unprompted review
Reply from Touristation
Dear Valeria,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Antonio was the best ever.
11 June 2025
Unprompted review
Reply from Touristation
Dear Tanner,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
A fantastic experience!!!! Daughter of Rome Roberta A1 Service
Wow just met one the kindest supportive and professional Italian girl in touristisation Roberta!!!!! We took the incorrect tour to the Catacombs and missed our correct tour to Colleseaum!!! Roberta so helpful and we still got to see the Colloseam she escorted us to prison and got tickets.... Such a fantastic person gave us little history of Rome and the new planned metro aswell... A great representative of Rome Roberta thank you for such kindness and effort.
8 June 2025
Unprompted review
Reply from Touristation
Dear James,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Virginia was well informed
Virginia was well informed, friendly, and took excellent care of our group.
2 June 2025
Unprompted review
Reply from Touristation
Dear Ginger,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Reply from Touristation
Dear Tim,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Awesome tour!
28 May 2025
Unprompted review
Reply from Touristation
Dear Lisa,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
Reply from Touristation
Dear Paulina,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Reply from Touristation
Cher Jess,
Merci beaucoup pour votre aimable avis !
Nous sommes ravi·e·s d'apprendre que votre expérience de visite à Rome avec Touristation a été à la fois amusante et inspirante. Vos commentaires comptent énormément pour nous !
Nous avons hâte de vous accueillir à nouveau bientôt pour une autre expérience inoubliable !
Cordialement,
Service Client de Touristation"
Sylvia and the tour was great would…
Sylvia and the tour was great would reconend
23 May 2025
Unprompted review
Reply from Touristation
Chère Aaagneesss,
Merci beaucoup pour votre merveilleux avis ! Il est extrêmement important pour l'équipe de Touristation de fournir une expérience de visite mémorable et agréable, et vos commentaires signifient beaucoup pour nous.
Nous avons hâte de vous accueillir à nouveau bientôt !
Cordialement,
Service Client de Touristation
Great Guide Silvia!
17 May 2025
Unprompted review
Reply from Touristation
Dear Customer,
Thank you so much for your feedback!
We are delighted to hear that you had a positive experience, and we truly look forward to welcoming you back in the future.
Best regards,
Touristation Customer Service
Reply from Touristation
Dear Karina,
Thank you so much for sharing your feedback with us!
We are delighted to hear that you had a positive experience, and we truly look forward to welcome you back in the future.
Best regards,
Touristation Customer Service
Excellent helpful and knowledgeable…
Excellent helpful and knowledgeable guides. Interesting tour.
13 May 2025
Unprompted review
Reply from Touristation
Dear Customer,
Thank you so much for your kind review!
We are thrilled to hear that your experience touring Rome with Touristation was both fun and inspiring. Your feedback means a lot to us!
We look forward to welcoming you back soon for another unforgettable experience!
Kind regards,
Touristation Customer Service
Catacombes visit.
Very knowledgeable archaeologist at the catacombes Callisto. Worth visiting!
Also our chauffeur was full of passion for his city Rome. Lovely experience!
22 April 2025
Unprompted review
Reply from Touristation
Dear Myriam,
Thank you for taking the time to share your feedback with us. We truly value your input, as every review is an opportunity for us to improve. Your feedback inspires us to continue enhancing our services and ensuring the best possible experience for our customers.
Thank you once again for your review. We look forward to serving you again in the future.
Best regards,
Touristation Customer Service
Well worth the time
The driver Allasandro gave us so much information and was really friendly even better all the info books he has made at his expense to make tour even better
21 April 2025
Unprompted review
Reply from Touristation
Dear Lorraine,
Thank you for bringing this issue to our attention. We greatly appreciate your feedback, as it helps us identify critical areas for improvement and develop the right solutions to enhance our services.
To assist you better, we kindly invite you to share more details with us via email at info@touristation.it or by phone at +39 3496966958. Our customer service team is always available and ready to assist you.
Thank you once again for your valuable input. We are committed to ensuring your satisfaction and look forward to serving you better in the future.
Best regards,
Touristation Customer Service
Entertaining journey to the catacombs
Entertaining journey to the catacombs. Great knowledgeable guide that made the time a well rounded experience with plenty of useful tips and recommendations for places to see, food to try and providing information of the sites we passed. Thank you, Alessandro!
21 April 2025
Unprompted review
Reply from Touristation
Dear Customer,
Thank you so much for your wonderful review! It’s incredibly important to the Touristation team that we provide a memorable and enjoyable tour experience, and your feedback truly means a lot to us.
We look forward to welcoming you again soon!
Best regards,
Touristation Customer Service
Great experience and best bus driver!
18 April 2025
Unprompted review
Reply from Touristation
Dear Lukas,
Thank you for taking the time to share your experience with us.
At Touristation, customer satisfaction is our top priority, and we deeply value your constructive feedback as it helps us improve our services.
We look forward to assist you again in the future.
Best regards,
Touristation Customer Service
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