Customer service was incredible from the shopping experience itself (they went out and took pictures of a few tables for me), through shipping (many comms) to the white glove service who hauled 500lbs... See more
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Welcome to TOV Furniture! Your source for Chic, stylish, and affordable furniture.
Contact info
Washington Avenue 331-337, 11516, Cedarhurst, United States
- 516-888-3355
- hello@tovfurniture.com
- www.tovfurniture.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 11% of negative reviews
Typically replies within 2 weeks
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called me to better answer my…
called me to better answer my questions... fantastic service!
Stephanie was quick in response and…
Stephanie was quick in response and extremely helpful in providing me with the diagrams for the Broohah Sofa!! The sooner you all can get those up online the better!
THANK YOU TO DEAN FROM AFTERCARE
Hello,
I have bought several pieces of Tov Furniture. I love the furniture because it is well made , beautiful, great colors and a terrific price point.
Recently, I purchased chairs and I wasn’t happy with the velvet fabric. I reached out and was in contact with their “ AFTERCARE TEAM.” I spoke with Dean several times and once or twice with Mariella and I was incredibly impressed. They were extremely well trained customer service representatives. Dean was very responsive, courteous, knowledgeable and friendly. It was clear that they had protocol to follow but at the same time it was clear that they wanted the customer to be happy with the purchase. After following the Tov protocols we reached a great resolution to the problem. Thank you so. much to Dean and to Chloe Henry.
Great quality, most complemented in my home!
Great quality! Have my eye on so many things! I love love everything from this company!
Excellent customer service
Lauryn Bishop was such a huge help with my questions regarding dimensions and shipping. She was very friendly and professional. Exceptional service!
Awesome chairs from TOV
We bought two black velvet chairs for our living room and it was such a wonderful piece. Very sturdy and elegant. We are happy with the product overall and would definitely look to buy from the store again.
On the hunt for this specific bed
My daughter's birthday was around the corner and I had delivered this exact bed from a different website (wayfair) which was more expensive. Wayfair canceled my order TWICE. So I was desperately looking for the same bed , I have never ordered from this website so I was worried. After speaking with a representative/ looking @ their Instagram/ & looking at reviews, I was convinced. The representative answered all the questions I had & put my mind at ease! Thank you !
Had a great experience with customer…
Had a great experience with customer service agent Lauryn. I needed to make some changes to my order and she helped me through out the process. She was very kind and kept me updated. Also, the items I've received are all great quality. Would definitely shop again!
Outstanding Customer Service from…
Outstanding Customer Service from CHASE! She was amazing! Did everything as possible to ship my products as quickly as possible. Love the products, quality, style and prices!!! Fell in love with my first order, that I haven't stop ordering from TOV FURNITURE!

Reply from TOV Furniture
Great customer service
Great customer service! Beautiful and well made furniture. Super happy!
I’ve had nothing but a pleasant…
I’ve had nothing but a pleasant experience whenever I shop at TOV. From the quality of their products, to their Customer Support Representative, Stephanie! Stephanie, you’re simply amazing. Thank you for being so helpful and quick to respond to my emails.

Reply from TOV Furniture
I bought two things from TOV so far
I bought two things from TOV so far - a super cool long fringe lamp, and a concrete side table, both in black.
I am very happy with the products, the communication and the customer service. The designs I bought were postmodern and very current, more so than I could find elsewhere. The prices are very reasonable, and I think great quality for the price point. I am not looking for heirloom furniture here. I think TOV does a great job at what they do.

Reply from TOV Furniture
I love my new furniture and it was very…
I love my new furniture and it was very simple to place the order.
This 5-star review is for Dean in Tov…
This 5-star review is for Dean in Tov Furniture's customer service department.
Dean was absolutely wonderful in helping me return some furniture pieces that unfortunately arrived damaged (there was a large crack along the side of the furniture and the drawers didn't line up / close correctly). He was very kind, helpful and patient in answering all of my questions / addressing my concerns. His communication skills were top notch and I am sure he is a star at Tov and will be wherever he may find himself in the future.

Reply from TOV Furniture
Fantastic customer service from start…
Fantastic customer service from start to finish from Tov and their shipping company. Ordered dining chairs. Even better than expected. And delivery was smooth and easy. Based on my experience, I am pleased to recommend Tov Furniture.

Reply from TOV Furniture
I was able to find exactly what I was…
I was able to find exactly what I was looking to purchase for a client, the product was priced well, available and shipped out same day. When it was received it was not damaged and packaged well. Clients love the two ottomans and they are perfect for their space!

Reply from TOV Furniture
A shopper’s delight!
Amazing shopping experience made even better by the quick and efficient customer service. Answers are quick and Tom point and no aggressive marketing. They’re nothing but helpful. The most refreshing shopping experience I’ve had. Too good to be true. But it is! Both good and true!

Reply from TOV Furniture
I love TOV
I love TOV. Ive ordered from them twice & have been 100 satisfied with their products.

Reply from TOV Furniture
Customer service is very quick to…
Customer service is very quick to respond and take care of all questions and concerns. Very professional

Reply from TOV Furniture
The worst quality and customer service…
The worst quality and customer service I have experienced.

Reply from TOV Furniture
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