Came across this brand through listening to a Paul Mort Podcast with the brand creator. Recently back into running so bought a couple of tops for £28 each. Transaction on the website was slick, delive... See more
Company replied
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See what reviewers are saying
Ordered warm hoodie in black then warm up T shirt in grey with matching shorts. Found this brand on Instagram and like the style. The fit of these clothes is perfect for me and great quality of mat... See more
First delivery took a while and got sent back to TOYG because the carrier told I wasn't home (I was home), then they directly sent a new package with my order which I did receive. I love the fit of th... See more
So I came across " TOYG " and the " Warm Up " collection of T-shirts on Instagram and I instantly knew I had to get one of those tees, so on launch day I pulled the plug and brought the grey T-shirt a... See more
Company replied
Company details
Written by the company
We are devoted to creating a brand that redefines sportswear, Creating products at the highest level of quality as we use premium grade fabrics while making sure our silhouettes are the perfect fit. Keeping with our old school sportswear / streetwear aesthetic feel, we create products that can be worn to train in but can also diverse into everyday wear. TOYG is a acronym for top of your game, Established on the 5th August 2020.
Contact info
United Kingdom
- info@toygactive.com
- www.toygactive.com
Ordered items over 2 weeks ago and…
Ordered items over 2 weeks ago and still not arrived. Order stated 1-2 days delivery once dispatched.
17 February 2022
Poor communication
Poor communication, inaccurate delivery timescale, paid for next day delivery and still waiting nearly 3 weeks later
17 February 2022
Took way to long to dispatch
Took way to long to dispatch, took cash from me on 27th and have still not received my order.
15 February 2022
Shipping speed too slow and it tooks…
Shipping speed too slow and it tooks over 20 days
15 February 2022
Shipping took about 2 months…
7 January 2022
Good customer support.
22 December 2021
Disappointing experience!!
Ordered on the 7th of Dec and promised a 1/2 days delivery. Been nearby 2 weeks and nothing has been received. Contacted the customer service team via Instagram throughout this whole time and got told first order was held at the Royal Mail depot due to high demand and should be delivered in 1-2 days. After I kept on chasing them daily, they finally told me they haven’t received my orders from the factory and won’t be ready soon. My order is actually a preorder, but however on their website, the item is still not being listed as out of stock which will certainly misguide more customers. Very disappointed with the experience and will certainly never shop at this brand ever.
20 December 2021
Excellent sports wear
Excellent sports wear, comfortable and stylish.
Delivery was fast although one item was missing but it was sent shortly after.
5 October 2021
Excellent clothing for exercise
Excellent clothing for exercise, really well made materials
5 October 2021
Great T-shirts and low price
4 October 2021
Reply from TOYG
Hello,
Thanks for the review but this isn’t our fault. Our website is stated as in £ as it’s a UK website, please email us & we will cancel your order if you are unhappy.
All good at the end!
First delivery took a while and got sent back to TOYG because the carrier told I wasn't home (I was home), then they directly sent a new package with my order which I did receive. I love the fit of the warm up series!
12 August 2021
21 Days and my cloths are still not…
21 Days and my cloths are still not there.
On top the service is really really really Bad
27 July 2021
Reply from TOYG
Hello liam,
this issue has now been resolved! we are sorry you feel this way but your parcel was sent back to us due to a missed delivery from yourself.
Ordered multiple times from TOYG
Ordered multiple times from TOYG, all good quality tops. Can’t fault them.
20 July 2021
Unprompted review
Placed an order a few weeks back but…
Placed an order a few weeks back but still haven't received anything. Very much looking forward to receiving the clothes, and I received an confirmation but no tracking or anything. It's an order to the Netherlands, so abroad, is anyone else having troubles receiving the international package?
12 July 2021
Unprompted review
Have still not gotten my order
Have still not gotten my order and is asked if i’m Happy with an order i have still not heard anything
14 May 2021
Reply from TOYG
Hello,
We send out automated reviews via trust pilot - please note you ordered 10 days ago & our website states 6-10 business days for orders placed outside of the UK
Quality t-shirt
Quality t-shirt, comfy material and the printing looks mint. Very quick delivery as well
20 April 2021
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