I purchased the Legend of Zelda replica sword and it went very smoothly. The package was delivered in a timely manner and it came nicely wrapped. I was informed when the order was shipped, in transit,... See more
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I couldn't have asked for quicker delivery and this was a hard Target Bullseye Exclusive 5" Beach Bag Charm that was sold out all over. I almost doubted they really had it, but they did and delivery... See more
Ordered and received all of the items I purchased! Good communication with everyone! Items were well packaged! Great Service!! Thank-you!
Product was exactly as described. I got my order faster than anticipated. Always got tracking to see my order.
Company details
Written by the company
We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to navigate, 100% safe & secure, fully stocked with guaranteed authentic merchandise on-line store. At ToyWiz.com, there are a 3 rules we live by.... Largest Selection of Guaranteed Authentic Merchandise, Competitive Pricing & Great Customer Service. With those 3 qualities in place, we will always stand out from the crowd. When you do business with us, you can trust that we take your business very seriously. Our online store is open for business 24 hours a day, 7 days a week, 365 days a year! Also, if you check out the Information & Help Center at the bottom of every page, you just might find the answer to a question you have. In the meantime, enjoy our site because we enjoy bringing it to you!
Contact info
United States
- 877-451-2597
- CustomerService@toywiz.com
- www.toywiz.com
3.7
Average
1k reviews
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Hasn’t replied to negative reviews
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Fast delivery
Product as described. Fast delivery. Excellent service & a great experience. I would definitely buy from ToyWiz again.
12 December 2022
They item showed up with missing parts
The item showed up with missing parts. That was there and I paid 35 for it !!!! So yea not good bb
11 December 2022
A good business!
I ordered from ToyWiz back in 2014 and still to this day they are a legitimate company! Sorry for the misunderstanding with delivery!
11 December 2022
Reply from ToyWiz.com
Hi and thank you for leaving a review, and I'm so sorry this experience hasn't gone as smoothly as we'd like. We shipped your order with UPS withing 24 hours, but it appears that they are experiencing a delay getting it to you. We initiated a trace and are working to resolve the issue. I promise you haven't been scammed, but we have to ask for a little time to resolve the problem. We appreciate your patience.
Great product and professional quality…
Great product and professional quality and service
10 December 2022
I've purchased from this company…
I've purchased from this company numerous times. They are great
7 December 2022
I love the item i received
I love the item i received. It is so awesome. It was very easy to navigate through the website and place my order and it came quickly.
30 November 2022
I liked the follow-up emails after I…
I liked the follow-up emails after I left something in my cart. I especially liked ToyWiz's discount offer as an inducement to complete my purchase!
6 December 2022
Exactly what I wanted
I found exactly what I was looking for, and the shipping was half the price of the other place.
I this year for Christmas. I found a truly unique gift. Thank you
I definitely will be doing a lot more shopping at this place in the future
7 December 2022
I have never had any bad experiences…
I have never had any bad experiences with Toywiz a great company.
8 December 2022
I had to call You to say I had not…
I had to call You to say I had not received my entire order, at which time Danielle apologized and said she would make a refund. That action should have been initiated by you.
7 December 2022
Easy and fast ordering
Easy and fast ordering. Found items not available on local stores
6 December 2022
I am giving them 5 stars because the…
I am giving them 5 stars because the customer service lived up to it! Not sure if UPS lost the package or the shipping department lost it but once we called customer service the 2nd time the representative spoke to the supervisor then shipped our merchandise overnight! But they lived up to it!
29 November 2022
They took care of my concern…
They took care of my concern immediately. Very professional company.
They now have a loyal customer.. me.
3 December 2022
Most of the items I was looking for was…
Most of the items I was looking for was available. I don't buy from sites that's always out of stock. Nor do I buy pre-order.
3 December 2022
I got the stuff
Got my thing nice and quick (about a week after purchase/order), everything was nicely packaged and in good condition.
3 December 2022
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