The Trade Centre UK - Coventry Reviews 

9,986
TrustScore 4.5 out of 5

4.5

Silverstone Drive, CV6 6PA Coventry, England, GB


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Rated 5 out of 5 stars

To be honest with you, it’s great to see the trade centre are very helpful and also the staff explanation is made me feel great full. There is no hidden charges, everything is black and white, which I... See more

Rated 4 out of 5 stars

Can’t fault Callum and Jordan for their friendliness, efficiency and professionalism. Callum kindly drove us home in the new car. BUT the dust caps weren’t replaced on the tyres after preparing my car... See more

Rated 5 out of 5 stars

Brought a car today from the Coventry branch. Staff super helpful and guided up through the whole process. Astan was great with the sale and also the manager of the site answered all our questions. Va... See more

Rated 5 out of 5 stars

Harry and Aaron have been amazing. They welcomed me warmly and explained everything perfectly. I left feeling confident and super happy with my new purchase; thank you so much.


Company details

  1. #69 of 90 best companies in Car dealer
  2. #36 of 54 best companies in Used car dealer

Written by the company

The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.

£1000 PRICE PROMISE

Our Price Promise, you can't beat it!

Our Price Promise, you can't beat it!
At The Trade Centre UK, we pride ourselves in offering a great choice of used cars at the lowest price around. Home to probably some of the UK's cheapest cars, our showrooms in Coventry, Wednesbury and Rochdale are well-stocked with a range of cars to suit every taste, style, and budget. Let our dedicated sales professionals help you choose the perfect new car at an unbeatable price. What’s more, we’re so confident in our prices that we’re willing to bet on it; if you can find the same car available in the local area for a lower price then we’ll give you £1,000 plus the difference in price. That’s our Trade Centre UK Price Promise. See website for terms.

Contact info

  • Silverstone Drive, CV6 6PA, Coventry, England, United Kingdom

  • 0121 667 7777

4.5

Excellent

TrustScore 4.5 out of 5

10k reviews

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4.5

All reviews

(9,986)

6,529 reviews in the last 12 months

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Rated 1 out of 5 stars

😡😡😡😡

Paid £10000 cash for Fiat 500 73 plate on 2nd August within 5 minutes of leaving the trade centre the car was shaking really bad.
Took it straight back and the mechanic took it out for test drive, reckons the tracking was out and needed the wheel balanced so in the end we had to leave it with them to get it fixed, in the meantime they Aldi found out the the back shock absorber needed replacing…. Not sure why this wasn’t picked up on the 99 point check. Finally got the car back on 7th August this time missing back headrest and parcel shelf which was in the car when we viewed and purchased it on the 2nd August. 3 phone calls I have made to aftersales team and still NO phone call back from the trade centre all though they send me text messages to say they will contact me on that day. Also still waiting for my £100 which was promised to be in my bank within 3-5 working days … still nothing.
Very poor communication from them seems like they just want you to buy a car and once you have brought one they don’t give a dam.

I would never return back there to buy another car.

2 August 2026
Rated 5 out of 5 stars

The staff were great

The staff were great, Mo and Jermaine, great plans and warranty, really good knowledge, very helpful with setting up and TAX, overall a great experience

10 August 2026
Rated 1 out of 5 stars

rip-off stay away

This was my first time in getting finance its was i lot too take in sales man was very helpful. However spent 14k on a car the next day I noticed some damage on the rear of the car i contacted after sales about the issue and there not interested so now iv got to spend £300 too replace the part after spending 14k you dont expect to have to pay out more money too fix.i highly recommend not too buy anything from this company absolute joke and criminal
(You dont save any money sale is too pull you in) STAY AWAY

20 July 2026
Rated 2 out of 5 stars

We paid in full for the agreed price…

We paid in full for the agreed price and then they tried to charge us an additional £300 as they changed their mind about the valuation of our trade in car. Then there were no mats and we were told we would have to go back and pick them up. This isn’t acceptable as we don’t live on the doorstep and it would be an hours round trip to collect mats. There appears to be a lack of care for customers once deal is signed and paid for. This is the second car I have bought in last 6 months from Trade Centres and on both occasions there was poor customer service - after initial good showroom experiences.

9 August 2026
Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgeable and friendly staff and not pushing me to buy a car. Easy and well organised purchase.

9 August 2026
Rated 5 out of 5 stars

Staff are very friendly

Staff are very friendly, keen to help you with all your needs and wants in a car.
Special thank you to Mo for helping me finalise and get me on the road in my new car!

9 August 2026

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