Each member of staff knows their role and does it well, but the finance side yesterday afternoon and this morning was a bit robotic. It is understandably very professional but with that lacks charisma... See more
Location
Switch locationForge Way, S60 1SD Parkgate, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had a great experience, super lovely staff from start to finish who don’t hassle you and let you browse in peace. Kara and Michael were both lovely and I can’t thank them enough for their help. Pr... See more
From start to finish jake couldnt do enough to help to find the right suv for us. Both of us being disabled it needed be right and it was perfect. Would recommend 100% if you go to the trade centre yo... See more
Absolutely lovely They've helped me a lot with get my dream car Many thanks to Abdullah especially very comunicative and friendly Recommend this company Thank you
Company details
- #68 of 91 best companies in Car dealer
- #35 of 55 best companies in Used car dealer
Written by the company
The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
£1000 PRICE PROMISE
Our Price Promise, you can't beat it!

Contact info
Forge Way, S60 1SD, Parkgate, England, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recently went out my way to visit the…
Recently went out my way to visit the Rotherham showroom due to the extremely good prices advertised online. It’s just a way to get you there as every car is the same price as any other dealership. Probably good if you’re local but I wouldn’t recommend travelling to visit a trade centre.
Terrible after sales experience
Terrible after sales experience. Bought a car less than two weeks ago, paid extra money for car mats, no car mats provided or explanation as to why, drivers side speakers not working and more worryingly, engine management light came on three days ago, called them and got told ring your warranty company, even though I had 30 days warranty with them. Got AA out to check problem, they said needs to go in for repair ASAP, got given a date of 14th August!!!! Challenged this and got told to drop car off and hopefully be a cancellation within 7 days and they would fix it, but then can’t provide me with a courtesy car or tell me how long the car will be with them for, so less than 2 weeks after purchasing a vehicle I have to drop it off and have no car for 7 days. Absolutely terrible service, wish I’d bought a vehicle elsewhere with some proper after sales support. Would NOT recommend.
Very good customer service made the…
Very good customer service made the progress easy and straightforward went out their way to make us feel welcome and comfortable in making the right decision on a new car
Abdullah was really helpful and very…
Abdullah was really helpful and very clear on everything we had to go through during the process. He couldn’t have been more helpful. Would recommend his services to anyone.
Maxwell was brilliant
Max supported me with finalising car…
Max supported me with finalising car tax for me and supporting the process. Very friendly and explained processes cleary to me. Fab customer service.
Had great service today from Abdullah…
Had great service today from Abdullah he was very polite and ensured I understood everything going off. Fantastic customer service
Lauren needham was a very helpful and…
Lauren needham was a very helpful and went the extra mile to make the purchase of our car go smooth and fast .
10 0ut of 10 customer service
Great information and help given by…
Great information and help given by Denny, Raqeeb and Max.
Answered all our questions and helped us through the entire process.
Helpful and accommodating to my needs
Max has been absolutely amazing would…
Max has been absolutely amazing would recommend so happy with my experience:)
Excellent customer service 🤩
Pretty good experience all in all
Pretty good experience all in all. Process was smooth throughout with clear communication given by Ethan. Very respectful and even though there were technical issues these were made quite clear as well.
My experience was smooth from walking…
My experience was smooth from walking through the door to walking out, from Chris and phill the sales men to Olaf & Jake, Olaf explained everything thoroughly so I understood & Jake went the extra mile even helping me sort out my tax and insurance before I left. Highly reccomend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







