The Trade Centre UK - Wednesbury Reviews 

Bought a Peugeot 3008 end of November 2025, less than 24 hours later the engine light came on. A few weeks later they 'repaired' it, however, the same issue then happened a further 4 times despite them 'fixing' it every time. The car spent a total of 8 weeks in the garage from December - March and finally had a rejection accepted after numerous phone calls with lots of promises to return calls that never happened. They have no sense of urgency and it took them weeks to 'inspect' the car for rejection. I broke down in France, they couldn't care less. The car ended up being towed back to them as it was undrivable. No courtesy car was offered whilst in for any of the 5 times it went it, and cost me nearly £1,000 in additional transport whilst with them in taxis/public transport and hire cars as I have a child with additional needs who is unable to walk distances.
Not even an apology was offered, despite getting upset on the phone to a manager as I was left stranded with a disabled child.
The after sales staff spoke to multiple customers absolutely appallingly.
I ended up receiving my deposit back, but did not receive anything back for the monthly payments on the car so left me out of pocket.
Oh and to top it off, I lost my bank card in the car as it fell down the seats and when broken down in a panic, waiting for recovery, I forgot to get it back out. The card was then fraudulently used a few weeks later whilst the car was still at Trade Centre so had to be cancelled.
Avoid at all costs!

Jahid was effective and very customer friendly

PLEASE DO NOT BUY A CAR FROM THESE IGNORE REVIEWS THAT SAY INVITED

We purchased a grandland x from wednsbury end of April.
When we left the showroom we had a strong smell of diesel. We returned and they put it down to the cleaning products used.
A few weeks passed and noticed a puddle of oil underneath. Upon inspection by myself I noticed oil coming from the gearbox. Upon rotating wheels whist jacked up there was a unusual knock from the gearbox. I formally rejected the vehicle and had to wait a month for them to inspect. Fast forward a few weeks trade centre inspected and told us the gearbox noise was actually faulty brakes. So they sold a car that had a 99 point check to wich the 99 points weren't checked.
After sales is abysmal.
Praise the lord our finance company were on our side and pushed the rejection through.

I purchased a 2021 (21 plate) Peugeot 208 from Trade Centre UK on 21 June 2026 in good faith, but unfortunately my experience has been extremely disappointing.

Within just two weeks of ownership, the vehicle developed multiple issues, including repeated “Add Engine Oil” warnings, an engine fault, loss of power and eventually became undriveable, requiring recovery. An independent Peugeot inspection also identified a number of concerns, including issues with the brakes and suspension, which left me questioning how these had not been identified during the pre-sale 99-point inspection.

The after-sales service was, in my experience, disgusting. I constantly had to chase for updates, many of my questions were left unanswered, and I felt that my concerns were not being listened to. One of my main concerns, the repeated “Add Engine Oil” warnings before the breakdown, was never properly explained despite me raising it several times. I also requested the full diagnostic report but it was never provided.

The whole experience caused a significant amount of stress. I was left without a vehicle for four weeks through no fault of my own, despite having a child and needing a car for work and everyday life. During that time I incurred additional taxi costs. I was also advised during the complaint process that a courtesy car would only be provided if I chose not to continue with my rejection, which meant I remained without transport while my complaint was being investigated.

After a lengthy process involving both Trade Centre UK and the finance company, Trade Centre eventually accepted the return of the vehicle, and I have now signed the rejection paperwork so the finance agreement can be cancelled.

I appreciate that the matter has now been resolved, but I would never purchase another vehicle from Trade Centre UK. My experience has completely destroyed my confidence in the company. I hope they seriously review both their pre-sale inspection process and, in particular, their after-sales customer service, as no customer should have to go through this after owning a vehicle for such a short period of time.

Brought a Nissan Juke last year took out the £50 month extended warranty everytime something wrong with car they put it down to wear and tear and wasn’t covered also took for service and which took 10 min so they didn’t even look at the car then after having it for 9months the timing chain snapped and needed new engine trade centre didn’t want to know anything about it so am now still paying for a car on finance and not even got the car would never use again heard so many bad reviews since me purchasing my car from these

We purchased a car it wasn’t right from day one
It went back at least 4 times
In the end they refused to do anything about the car
Customer services non existent
Keep well away
Dodgy cars sold unchecked or un repaired

Year and half ago i Brought a Ford c max from trade centre Wednesbury
After 2 months the car had to go back to have a new cat fitted
After 8 months of driving the car the wet belt went on the motorway, couldn't use my brakes as they had locked on,i had my wife and kids in the car as well
I had to use the handbrake to slow my car to a standstill
Contacted trade centre to see if they would repair the car,trade centre said as I've had the car over 6 months it's my responsibility to fix it and nothing to do with them
I got a garages to write a report saying the belt would of been breaking up long before i had the car even sent the pictures to the finance company,£2500 it cost me to fix the engine with no help fron the trade centre infact they just kept ignoring me until I got the car fixed and then they contacted me to say as car is fixed they still won't do anything, to this date still trying to get some money back,the warrenty they sold me is a waste of time too,I'd give zero stars if could so be careful if buying a,car from trade centre Wednesbury customer service is horrendous

If I could give 0 stars I would. Please do not buy a car from here dont believe the good reviews- they pressure you to do this at the sales stage before anything goes wrong.

Had numerous issues with my car, now its that dangerous I cannot drive it and I have 2 young children. After sales do not care or follow anything up. Concierge send messages and you dont get a call back to avoid the problem and hope we stop contacting them.

The after sales guy said to me what do you expect- you bought a second hand car. So that sums up the level of quality they are selling. Please look up groups on Facebook before buying from here, so many people have been scammed.

Would give 0 if I could. Over 5 months since I walked in to their Wednesbury branch and purchased a vehicle and it's been terrible. 2 breakdowns on major motorways, 1 failed repair, they initially blamed me for the faults and then finally I thought I could move on when they agreed to rejection and refund. Its now been 15 days and I haven't seen a penny. Despite the fact that the Consumer Rights Act 2015 gives a 14 day maximum to refund the money, they don't seem bothered by the fact they've now broken the law and are holding on to almost £12k of my money which i desperately need. Ignoring my emails, not returning my calls. Just terrible.

Everyone’s very friendly and helpful especially Aimah from collections got me sorted in no time.

Staff where very helpful, Bod was very good at advising me on different cars as there are so many to choose from.

Absolutely appalling service...
We sat in the centre for over 6 hours, with little to no communication. We had to seek assistance on progress, only to be told 'give us another 10 minutes. Eventually, I made a purchase on a car only to be told it was faulty and couldn't be released due to safety concerns. A whole day wasted. Then, as we were driving from the forecourt, I was told they were happy to release the car! Shocking. 6 hours in total waiting and not so much as an offer of a coffee or glass of water. It was evident that the staff just wanted rid of the car. Avoid at all costs - the transaction was cancelled and I counted at least two other families who experienced the same.

Kad gave us a great experience

Excellence customer service, hassle free. 100 % paperwork on your behalf. You got choice to choose your favourite car from over 60 thousand luxury vehicles. I got my car the same day under 2 hour. This is lovely.

Service was great.

Oskar was friendly and very informative! Really helpful youngman! Couldnt have asked for better service from him, went above and beyond to get us the best car for the best deal thank you

Thank you to the other 2 member of staff i came into contact with i unfortunately cannot remember their names

Amazing experience all staff helpful and patient 👍 with great customer service 😀

Fantastic experience today and both Ayman and aimah were brilliant and very helpful.

It was great coming here, the staff are friendly and welcoming would recommend to anyone who’s a first time buyer

Come here today to buy a car in sale from 3999 to 7999 was told all sold asked I'd could get one from other of there dealers told dont do that salesman went to find out about anymore but never came back so after waiting for him for 20 minutes got fed up so on way out asked another salesman about the special offer car he just laughed and said thay never existed