The Trade Centre UK - Wednesbury Reviews 

If I could give 0 stars I would. Please do not buy a car from here dont believe the good reviews- they pressure you to do this at the sales stage before anything goes wrong.

Had numerous issues with my car, now its that dangerous I cannot drive it and I have 2 young children. After sales do not care or follow anything up. Concierge send messages and you dont get a call back to avoid the problem and hope we stop contacting them.

The after sales guy said to me what do you expect- you bought a second hand car. So that sums up the level of quality they are selling. Please look up groups on Facebook before buying from here, so many people have been scammed.

Would give 0 if I could. Over 5 months since I walked in to their Wednesbury branch and purchased a vehicle and it's been terrible. 2 breakdowns on major motorways, 1 failed repair, they initially blamed me for the faults and then finally I thought I could move on when they agreed to rejection and refund. Its now been 15 days and I haven't seen a penny. Despite the fact that the Consumer Rights Act 2015 gives a 14 day maximum to refund the money, they don't seem bothered by the fact they've now broken the law and are holding on to almost £12k of my money which i desperately need. Ignoring my emails, not returning my calls. Just terrible.

Everyone’s very friendly and helpful especially Aimah from collections got me sorted in no time.

Staff where very helpful, Bod was very good at advising me on different cars as there are so many to choose from.

Absolutely appalling service...
We sat in the centre for over 6 hours, with little to no communication. We had to seek assistance on progress, only to be told 'give us another 10 minutes. Eventually, I made a purchase on a car only to be told it was faulty and couldn't be released due to safety concerns. A whole day wasted. Then, as we were driving from the forecourt, I was told they were happy to release the car! Shocking. 6 hours in total waiting and not so much as an offer of a coffee or glass of water. It was evident that the staff just wanted rid of the car. Avoid at all costs - the transaction was cancelled and I counted at least two other families who experienced the same.

Kad gave us a great experience

Excellence customer service, hassle free. 100 % paperwork on your behalf. You got choice to choose your favourite car from over 60 thousand luxury vehicles. I got my car the same day under 2 hour. This is lovely.

Service was great.

Oskar was friendly and very informative! Really helpful youngman! Couldnt have asked for better service from him, went above and beyond to get us the best car for the best deal thank you

Thank you to the other 2 member of staff i came into contact with i unfortunately cannot remember their names

Amazing experience all staff helpful and patient 👍 with great customer service 😀

Fantastic experience today and both Ayman and aimah were brilliant and very helpful.

It was great coming here, the staff are friendly and welcoming would recommend to anyone who’s a first time buyer

Come here today to buy a car in sale from 3999 to 7999 was told all sold asked I'd could get one from other of there dealers told dont do that salesman went to find out about anymore but never came back so after waiting for him for 20 minutes got fed up so on way out asked another salesman about the special offer car he just laughed and said thay never existed

Been here multiple times for cars on finance and staff were helpful and friendly all the time

2 people helped us so much today from ayian and aimah, found us the car we wanted and walking away happy

The staff, Aimah - Collections - Haider - Sales and Naf - BM. Were extremely professional and friend. Answered all questions indepth and truly were amazing in all areas!

Locking up cars and then finding one I wanted was obviously nice and easy lots to look at.The salesperson was helpful. But after the end, when we signed all the paperworks and waiting for car, we waited ove 7 hours over a 3 days. It was very terrible towards the end.

I must have been the toughest customer on the day but the team pulled together and I drove home the same day Awesome and thankyou

Excellent 👍

Great experience today. Staff friendly. Aimah was very patient and informative throughout collections process!