Easy to find what I wanted online. The range hood and cook top seem OK quality, although not installed yet. I had confidence as I have been pleased with a previous cooktop oder. The tap wasn't very... See more
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Company details
- Home improvement shop
- Air conditioning store
- Bathroom Supply Shop
- Hardware Shop
- Kitchen supply shop
- Refrigerator Shop
Written by the company
Trade Depot was founded with the single mission to provide Kiwis with beautiful and functional home improvement products at affordable prices. Our key product focus is in Bathrooms, Kitchens, Appliances, Laundry, Heat Pumps, Lighting, Tools, Hardware, Plumbing and Electrical.
Contact info
306 Neilson Street, Onehunga, 1061, Auckland, New Zealand
- 09 636 1111
- info@tradedepot.com
- www.tradedepot.co.nz
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 29% of negative reviews
Typically replies within 1 week
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excellent communication and fast…
excellent communication and fast delivery of product will be purchasing again highly recommend A+++
Super fast servive and delivery
Not a good experience
Delivery was confirmed but didn't happen as agreed. When delivery did eventually happen, I was told I would receive a text or call 10 minutes prior to delivery, I didn't. Delivery truck drove on the lawn and wrecked the flowering daffodils. Vanity was placed outside my door upside down despite the box clearing showing correct orientation! At least the vanity appears to be great.
Quality of Appliances is Excellent.
The appliances we have bought have been excellent.
Recently we had a dryer delivered free and Jamal went above and beyond to lift it up some difficult stairs.
Thank you Jamal.
I am so disappointed with Trade Depot
I am so disappointed with Trade Depot. I have given Trade Depot the photos of the fault, and this has happened 4 times with E2 fault. They said they will give me a refund minus a 10% restock fee. How rude, I showed them pictures of the fault. I would not recommend purchasing from Trade Depot.
Good value fridge and free delivery.
Good value fridge and free delivery.
Very happy
Had an excellent experience with Trade…
Had an excellent experience with Trade Depot... bought a washing machine, free delivery. Five days from start to finish and I live in a rural area. Product appears to be of good quality, I got the 10kg Vouge washing machine. So far, so good. Would I recommend? Yes definitely. Would i buy again from trade depot? Yes definitely. Thanks
Rishi has been helpful
Rishi great customer service
Rishi great customer service. Was only there for 2 min. Excellent
I had a great experience with staff…
I had a great experience with staff thank-you Ingrid and enrico for your help in store I’m very happy with the all in one washer dryer and also want to mention Rishi for his great service at the warehouse end Thankyou trade depot
Great value
Great value, good selection, staff were very helpful & proactive. Pick up area was efficient and polite.
Kept well informed about goods on back order too
I highly recommend Trade depo
I highly recommend Trade depo. I recently renovated bathroom with their fantastic range of products and are price competitive hands down. They also have a hardware store on site that has an amazing product range that will save you mega dollars. Check them out on line to see what you need. Easy as.
Rishi was grate customer service at…
Rishi was grate customer service at pick up, helped me load the fridge into my van, and great communication, would highly recommend
Rishi great customer service quick and…
Rishi great customer service quick and easy to deal with
TERRIBLE Customer service
TERRIBLE Customer service. I rang 5 weeks ago to say a button on a premium oven was faulty -it was inspected quickly and the tradie agreed it was faulty and they never came back to us. We have been ringing daily for 4 weeks and been told the same lie "parts been ordered" but no eta. No oven for that long, no call backs and yesterday told it was ordered yesterday and should arrive today -bollocks. Order reputable brands from local stores who can guarentee parts and servie quickly. Would never buy again from these muppets!

Reply from Trade Depot
Thank you Rishi for your hard…
Thank you Rishi for your hard work&excellent customer service..
THANK YOU VERY MUCH
I purchased a fridge from Trade Depot…
I purchased a fridge from Trade Depot Hamilton and it was delivered by an Indian chap. While we were still at our rental my daughter told me what the truck driver said to her.
My mum purchased a fridge and was delivered to our place.
While I was waiting with the driver for my mum to arrive, the driver said to me, that I smelled nice. I said thanks at first. He asked me if he could ask me something, I said yes. He asked me if I was single and if he could get my number. I said to him NO, I am not single and I wouldn’t give him my number. I felt really uncomfortable and I didn’t want to wait with him anymore. I hope he doesn’t do that to anyone else when he delivers big items to other customers especially when a female is out n her own.
I am only 19 years old and I didn’t like the way he approached me, it was creepy. I told my mum what had happened she was furious at him.

Reply from Trade Depot
Product is always amazing quality for…
Product is always amazing quality for the pricing
Great service and friendly staff
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