Trademark Engine Reviews 8,674

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and professional demeanor, highlighting how these qualities made complex processes clear and manageable. Many people noted the exceptional customer service, appreciating the personalized and responsive support received, which often turned potentially frustrating situations into positive ones. The efficiency and care with which orders were handled also contributed to a highly satisfactory experience for many consumers. However, some customers also noted dissatisfaction with the service, citing issues such as significant delays in processing applications, errors in documentation or filings, and a perceived lack of follow-through on promised actions. A few people mentioned difficulties in communication, including slow response times and challenges in resolving issues, particularly when additional fees were involved to address service discrepancies.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the helpfulness and... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the exceptional and personalized service,... See more

Order

Reviewers mention positive feedback about their orders. Customers appreciate the professionalism and care... See more

Response time

Users describe positive interactions with response times, often highlighting quick and efficient service.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Professional assistance! Always very helpful to resolve issues coming along the way. There is quite some waiting time between the questions and answers...but I guess it has to do with the complex buro... See more

Company replied

Rated 5 out of 5 stars

Customer service is usually very good with Trademark Engine. Madel was very helpful. She as able to answer all of my questions and concerns. Be specific with your requests at Trademark Engine. They ar... See more

Company replied

Rated 5 out of 5 stars

Exceptional Support from Ben – Handled my LLC Name Change perfectly! I am currently in the process of a major rebrand for my company and product, and Ben at Trademark Engine was incredibly helpf... See more

Company replied

Rated 5 out of 5 stars

Without question Miss Heather. I came in a heathen, upset and loud with little info about my mess up. Heather was patient, soft, understanding, not to mention she handled my request professionally and... See more

Company replied


Company details

  1. Legal Services

Written by the company

At Trademark Engine we strive to streamline the trademark search, filing and management process. We can help you file for USPTO trademark for as little as $99 and offer a variety of search and monitoring packages. Come test drive your Trademark Engine ...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service was able to answer all my questions and concerns

Customer service is usually very good with Trademark Engine. Madel was very helpful. She as able to answer all of my questions and concerns. Be specific with your requests at Trademark Engine. They are not legal specialists or attorneys. But, they can help you through the process to the best of their knowledge before passing you onto a timed consultation with Swyft Legal. Thank you, may your's be a good one.

12 April 2026
Trademark Engine logo

Reply from Trademark Engine

Thank you for your thoughtful feedback! We’re glad Madel was able to help answer your questions and guide you through the process. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Fantastic Customer Service

The rep was great. She took care of my issue immediately and refunded my account. I would hire her to work for me in a heartbeat.

14 April 2026
Trademark Engine logo

Reply from Trademark Engine

We love hearing this—thank you! It’s great to know your issue was resolved quickly and smoothly. We truly appreciate your feedback!

Rated 5 out of 5 stars

Why she so nice?

Without question Miss Heather. I came in a heathen, upset and loud with little info about my mess up. Heather was patient, soft, understanding, not to mention she handled my request professionally and she remained courteous when I didnt. Thank you Heather, customer 394844.

14 April 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you for sharing this—it means a lot. We’re glad Heather was able to turn a stressful situation into a positive experience with patience and professionalism. We appreciate you giving us the opportunity to help!

Rated 4 out of 5 stars

Enough of sales...let's get the job done and over...

It was easy to register and pay but the "easy" stopped there. I thought twice already that I was finished but no -- surprise! I received the scan of the mark and felt I was safe but the process continued. Now I have what appear to be two classes in front of me and I can't reach anyone yet to help me with that. I want one class and no further charges after filing until it's time years from now to renew the mark. I am hugely confused about what we are doing. The customer service reps are great -- they are helpful and good listeners. I need to tie this process up -- it is not what I expected -- it is not fast and easy...it is very confusing and I am beginning to regret it all. I want to complete things with YOUR LEGAL CLASS -- one class that I thought I was paying lawyers to guide me...not some class I dreamed up and yours. I want one class as decided by you -- and to be filed with no further fees until I see how the book and mark might progress. I need help finishing this process --- and I hope that will be today April 14. Amen

13 April 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you for your feedback—we understand how this process can feel confusing, and we appreciate you sharing your experience.

We’ve reached out to you through Trustpilot to gather a bit more information, as we’re unable to locate your order with just a first name. Regarding classes, they are suggested based on the description of your goods or services, but the final decision on how many classes to move forward with is always up to you.

We’d like to help get this resolved and make sure everything is completed the way you intend—please respond to our message so we can assist further.

Rated 5 out of 5 stars

Heather was courteous

Heather was courteous, and stayed within the knowledge of her title and salt advice from other counselors when I had questions that seemed to be above her knowledge. I appreciated that.

13 April 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

We appreciate your recognition of Heather’s thoughtful and thorough approach—thank you for sharing your experience!

Rated 5 out of 5 stars

Exceptional service from Kyra

Exceptional service from Kyra! I had an issue with my order and required a refund, and Kyra handled the entire process with professionalism and care. She was responsive, understanding of my situation, and made sure everything was resolved smoothly and quickly. The refund was processed efficiently, and she kept me informed every step of the way. Kyra goes above and beyond to ensure customer satisfaction, and her helpful attitude made what could have been a frustrating experience into a positive one. Thank you, Kyra, for your outstanding support. Order ID: 393445

13 April 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

We’re so pleased Kyra was able to turn your experience into a positive one and handle everything with such care. Thank you for sharing your thoughtful feedback!

Rated 5 out of 5 stars

Rep was super helpful and knowledgable

Rep was super helpful and knowledgable. Resolved my problem quickly and was pleasant. Great service.

13 April 2026
Trademark Engine logo

Reply from Trademark Engine

We’re glad everything was resolved quickly and pleasantly—thanks for the great feedback!

Rated 5 out of 5 stars

Quick and efficient response to my…

Quick and efficient response to my inquiry. Very Pleased with Customer Service.

13 April 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

We’re glad you had a quick and efficient experience—thank you for your kind feedback!

Rated 5 out of 5 stars

The did a great job answering my…

The did a great job answering my questions and I will be coming back for future trademark services.

10 April 2026
Trademark Engine logo

Reply from Trademark Engine

We’re happy we could help answer your questions—looking forward to assisting you again in the future!

Rated 5 out of 5 stars

Ella

Ella , the Trademark Engine Team Member was very professional ; nice , and efficient. She achieved my Trademark Application goals perfectly .I am very happy with Trademark Engine's high level of Excellence. Thank you

10 April 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

We’re thrilled to hear Ella provided such efficient and professional support. Thank you for your kind words and for trusting us with your trademark needs!

Rated 5 out of 5 stars

Very Helpful!

Ryan was extremely helpful and found a solution to my change in under 5 minutes.

10 April 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

We’re glad Ryan was able to resolve things so quickly—thanks for sharing your experience!

Rated 5 out of 5 stars

Customer service help was extremely…

Customer service help was extremely friendly and answered all of my questions! She stayed in the phone with me while I navigated the website and found exactly what I needed.

10 April 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

We’re so glad you had a friendly and supportive experience—happy we could help you find exactly what you needed!

Rated 5 out of 5 stars

Casey was very kind and willing to go…

Casey was very kind and willing to go above and beyond to help me with my questions!

10 April 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

We’re happy to hear Casey went above and beyond to assist—thanks for sharing your experience!

Rated 5 out of 5 stars

Excellent and fast support for my trademark application!

I had a great experience with Trademark Engine. My application for "Neuro Yoga Sistémico" was pending attorney review, and after reaching out through the chat, the support from Renz was exceptional. He escalated my case immediately, and within minutes, Attorney John P. Newell was already providing me with professional feedback to ensure my filing was correct. I truly appreciate the speed and the personalized attention to my project. Highly recommended for international entrepreneurs!

8 April 2026
Unprompted review
Trademark Engine logo

Reply from Trademark Engine

Thank you for sharing your experience! We’re glad the team was able to provide prompt support and guidance to keep your application moving forward.

Rated 5 out of 5 stars

Excellent attention

Renz has given me excellent service

8 April 2026
Trademark Engine logo

Reply from Trademark Engine

Thank you for your feedback! We're happy to hear you had an excellent experience with Renz.

Rated 5 out of 5 stars

Fact finding with Renz Bolledo

Renz Bolledo answered all of my questions completely and thoroughly and provided me with exactly the information that I was searching for. Renz was very personable and made the service easier to understand.

8 April 2026
Trademark Engine logo

Reply from Trademark Engine

We’re so glad to hear Renz provided clear, thorough answers and made the process easy to understand. Thanks for sharing your experience!

Rated 5 out of 5 stars

Great customer service.

Great customer service.

31 March 2026
Trademark Engine logo

Reply from Trademark Engine

We appreciate your kind words! Providing great customer service is always our goal—thank you for choosing us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look