Professional assistance! Always very helpful to resolve issues coming along the way. There is quite some waiting time between the questions and answers...but I guess it has to do with the complex buro... See more
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Customer service is usually very good with Trademark Engine. Madel was very helpful. She as able to answer all of my questions and concerns. Be specific with your requests at Trademark Engine. They ar... See more
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Exceptional Support from Ben – Handled my LLC Name Change perfectly! I am currently in the process of a major rebrand for my company and product, and Ben at Trademark Engine was incredibly helpf... See more
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Without question Miss Heather. I came in a heathen, upset and loud with little info about my mess up. Heather was patient, soft, understanding, not to mention she handled my request professionally and... See more
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Company details
Written by the company
At Trademark Engine we strive to streamline the trademark search, filing and management process. We can help you file for USPTO trademark for as little as $99 and offer a variety of search and monitoring packages. Come test drive your Trademark Engine ...
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4.4
Excellent
9K reviews
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Outstanding!
Pleasant, Knowledgeable, Courteous, a Pleasure to work with Renz
7 April 2026
Unprompted review
Reply from Trademark Engine
Thank you for your thoughtful feedback! We’re so glad you had a positive experience—it's always a pleasure working with great customers like you!
Useful but frustrating
Overall I felt like this service was useful, however the process of selecting a sample (the example of your work used in commerce) was very frustrating.
Essentially, you pick a class of goods that your slogan is relevant to (e.g. personal training) and then you have to provide a sample of your slogan that relates to that class (like an image or website screenshot). I think I went through ten different options because Trademark Engine kept rejecting them. Which would normally be fine but there was no feedback other than "Sample doesn't match the class description". So it was just trial and error.
There was no way to have a discussion with the paralegal evaluating the sample and no other feedback offered. Even something like "Logo must be present in the picture" or "text needs to specifically say [XYZ]".
EDIT 4/7/26: As you can see in their reply, there is an option to "upgrade" your package to talk to an attorney. What they don't tell you is that in the sample selection phase, your sample is reviewed by a paralegal, not an attorney. There's no reason to pay an attorney's hourly rate just to get two sentences of guidance on your sample. The basic package should include some sort of explanation of why your sample gets rejected - surely this would save everyone, including them, time.
29 March 2026
Reply from Trademark Engine
Thank you for your feedback—we’re glad to hear you found the service useful overall, though we understand the frustration you experienced.
All submissions are attorney-reviewed to ensure they align with the selected class. The Basic package includes this review, but it does not include an attorney consultation or direct communication. Our Standard and Deluxe packages do include an attorney consultation, and there is also an option to add one onto the Basic package for additional guidance.
We appreciate you sharing your experience.
Max was very helpful
6 April 2026
Unprompted review
Reply from Trademark Engine
We’re glad you had a helpful experience—thanks for sharing!
I made the call to cancel in-time
I made the call to cancel in-time. Customer service was able to reverse the payment.
3 April 2026
Reply from Trademark Engine
Thanks for taking the time to share your experience! We're glad everything was handled promptly and smoothly for you.
Had a great experience with getting the…
Had a great experience with getting the review completed for our copyright application so we can move towards Filing.
Kyra was assume she helped me with Order ID number 392015.
3 April 2026
Unprompted review
Reply from Trademark Engine
Glad to hear everything is moving forward smoothly with your application!
I was having difficulty determining how contact support to answer questions
I was having difficulty determining how to contact to make necessary adjustments to my order and finally relented to use the chat feature. Max assisted me and got me squared away in no time! Awesome help with everything I needed. He's a definite asset to your outfit! My order#387125
3 April 2026
Unprompted review
Reply from Trademark Engine
We’re so glad you gave the chat a try! Happy to hear everything was resolved quickly and you got the support you needed.
Ben was incredibly helpful!
Ben was incredibly helpful and fast! He helped me with my order, 390458, and was very efficient in helping me change the name on my trademark so that I could move forward in the process.
3 April 2026
Unprompted review
Reply from Trademark Engine
Great to hear your update was handled quickly and you’re able to keep things moving forward. We appreciate you sharing your experience!
They stole from me 59$+450$ fees that I…
They stole from me 59$+450$ fees that I didn't authorized. Also put me on a 200$ subscription I never asked for.
Update:
After speaking with them again and staying with them for 2 hours on the chat they refunded me.
24 March 2026
Unprompted review
Reply from Trademark Engine
We’re sorry for the confusion.
The $59 charge is for the certified copy, which is only added if selected during checkout. The $450 filing fee per class is also clearly shown throughout the checkout process before completing an order.
Your order was canceled, and both amounts ($59 and $450) were fully refunded.
The subscription includes a free trial and can be declined during checkout. In this case, it was canceled along with your order during the trial period.
If you have any questions, we’re happy to review this with you.
"Lured to this service"
I was lured to this service at an alleged price of $49.00. Halfway into the process, my credit card had been charged $450. They had done nothing prior to this charge that wasn't automated.
So I paid $149 for nothing. Awful Fraud transaction.
3 April 2026
Unprompted review
Reply from Trademark Engine
We’re sorry to hear you feel this way, and we’d like to clarify.
The $450 filing fee is shown during checkout before completing your order. After purchase, your application was not simply automated—your selected classes were reviewed, suggestions were provided, and both paralegal and attorney reviews were completed.
Because work had already been performed on your application, only a partial refund was issued.
Trademark Engine’s excellent customer services
David’s customer service was excellent. He helped me with my questions and answered with no hesitation.
2 April 2026
Reply from Trademark Engine
Great to hear you had such a smooth experience getting your questions answered. We’re always here to help whenever you need it!
After a little concern about how long…
After a little concern about how long it would take, I have been pleasantly surprised. Just about ready to submit to the USTPO after a few days. Renz in support has been super helpful!
2 April 2026
Unprompted review
Reply from Trademark Engine
We’re glad to hear the process moved faster than expected and that you’re already close to filing! Appreciate you taking the time to share your experience—and we’ll be here if you need anything along the way.
Responsive and accessible
31 March 2026
Unprompted review
Reply from Trademark Engine
Thanks for your kind words—we’re glad you found our team responsive and easy to reach!
Max made me feel comfortable with my…
Max made me feel comfortable with my issues, fast response and corrected the problem releasing me of stress, thanks Max A++
30 March 2026
Unprompted review
Reply from Trademark Engine
Thank you for your kind words! We’re glad everything was resolved quickly and that you had a smooth, reassuring experience.
She handled my issue perfectly and…
She handled my issue perfectly and timely. A wonderful agent.
30 March 2026
Unprompted review
Reply from Trademark Engine
Thank you for your feedback! We’re glad your issue was handled promptly and to your satisfaction.
professional customer service
Professional assistance! Always very helpful to resolve issues coming along the way. There is quite some waiting time between the questions and answers...but I guess it has to do with the complex burocratical procedure. All in all a great service!
30 March 2026
Unprompted review
Reply from Trademark Engine
Thank you for your thoughtful feedback! We’re glad you found the support helpful and appreciate your patience as we work through the process with you.
Customer service was great today
Customer service was great today. Was able to help me with my request within 5-10 minutes. Awesome!
30 March 2026
Reply from Trademark Engine
Thank you for your feedback! We’re glad everything was handled quickly and efficiently.
Ben is awesome and helped me with my…
Ben is awesome and helped me with my needs. I believe this is the second time I was assisted by Ben , great service. Thx
30 March 2026
Unprompted review
Reply from Trademark Engine
Thanks for your continued support! We’re glad you had another great experience and got the help you needed.
Reply from Trademark Engine
We appreciate your feedback! Glad to hear you’ve consistently had a professional and knowledgeable experience.
Don’t even try - it’s a waste
I have no idea whether I achieved the trademark or not - well I didn’t but there were so many attempts I just gave up. His is AI or the digital world at its worst
8 July 2025
Reply from Trademark Engine
After reviewing your account, we see there is only one trademark order on file. That order was placed on hold at your request, with the understanding that you would contact us when you were ready to proceed. Per your request, the filing fee was also refunded. Since that filing fee is required to move forward, we’re unable to proceed with the application while the order remains on hold.
We’re not seeing any record of multiple attempts on this order, but we’re happy to take a closer look if there’s something specific you’re referring to.
kenobi did a great job over the phone…
kenobi did a great job over the phone keeping me updated and making dure things were correct on my end easy to do
27 March 2026
Reply from Trademark Engine
Thanks for the great feedback! We’re glad everything was clearly communicated and easy to complete on your end.
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