Tradingpost Appliances 

This company couldn't care less about your customer experience. They lie about absolutely everything from lead times to issue resolution. They will tell you your order will be delivered 5-10 days from payment clearance. In fact, their orders take over a month. If you call them to chase up your orders, they will make up some rubbish about stock takes, item being out of stock and will tell you that your order will be despatched 3-5 working days, which never happens. The funny thing is when you call again and speak to a different person 5 minutes later, you will get a completely different story. Sorry for bad language but it's just a tin pot outfit staffed with complete incompetent bulshitters who couldn't care less about your experience. Save yourself trouble and go somewhere else. Any money you can save by buying it cheaper from this company is wasted on all the phone calls you have to make to find out what's happening with your order.

Goods delivered after 4 weeks (quoted 7 days) then a cheaper version arrived. Agreed to a refund which took 2 months and every time I phoned to enquire was lied to that it would be refunded the next day. When it finally arrived it was £50 less than I had agreed to. Staff unhelpful and sometimes rude and basically accused me of lying about accepting the refund. Do not use them.

No matter how much I hassled delivery never came. Kitchen fitters came - no cooker, no hob, had to buy others. Telephoned to cancel, was informed the items had left warehouse day before, therefore i had to pay £30 delivery fee. They never credited my credit card so I had to chase them six weeks after placing order. No apology just rude staff, told credit would be sent within 3 working days, when I commented on curt manner of member of staff, she put the phone down on me. When I called again, before I had said more than one word, she put the phone down on me again. I have tried and tried to get some form of apology but all I have received is that I now have to pay £80!!! Wish I could find out the name of the owner of this company. I will do my best to find it out. Wish I had found out about TrustPilot BEFORE I dealt with TradingPost.

I would give lower if possible. Ordered a sink they delivered an alternative without telling me. The one delivered was £100 cheaper and they didnt tell me. 6 weeks later I am still waiting for them to collect it and refund my money.