This was our first experience with Trailfinders. We had a face to face meeting with one of their representatives, Kate. From start to finish ,which was a long time, she listened to our requests and q... See more
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42 Earls Court Road, W8 6FT, London, United Kingdom
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We arranged our trip quickly and received extremely helpful advice.

Reply from Trailfinders
Sarah was very helpful and informative. She also was very quick sorting out details and made me feel I was in good hands

Reply from Trailfinders
Richard was very helpful from our first enquiry when we went into the store until booking.
We changed our minds on a couple of things along the way but Richard accommodated all our plans.
A really nice easy to deal with Guy. Highly recommended

Reply from Trailfinders
Thank you to Kelly for guiding us through the process of booking our 2027 trip to Hawaii.
Kelly listened carefully to our requirements and responded professionally from the outset, and with good humour and patience when we changed our mind on itinerary. Her suggestions were spot on and we can’t wait to travel on our next Trailfinders curated holiday.

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Excellent as always, literally booked a flight to Australia in 20 mins, after questions and price checking. No hassle, paid over the phone. Just done with no grief!! Five star

Reply from Trailfinders
Joanna has been incredible, patient and super knowledgeable. Thank you Joanna… you’ve been amazing

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William Rouse was very helpful and efficient.

Reply from Trailfinders
Lara and Olivia were both very helpful and nice to engage with.

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Sarah at the Oxford branch was so helpful, our first time using Trailfinders but will defiantly use them again

Reply from Trailfinders
I used this service earlier this year for the first time, a river cruise booked through trail finders. It was superb.
It was no surprise that looking ahead for our trip next year that i again contacted trail finders and as expected, received fantastic service again, the trip was amended a few times along the way but everything was taken care of quickly and efficiently.

Reply from Trailfinders
We recently booked our honeymoon to Kenya and Zanzibar with Trailfinders, and we honestly couldn’t recommend them highly enough.
A huge thank you to Tríona in the Limerick office, who took the time to understand exactly what we wanted and put together the most incredible itinerary. From our safari in Kenya to our stay in Zanzibar, everything was so well planned, and we knew we were in great hands from the very beginning.
We also want to say a huge thank you to Rafaela, who looked after us so well when we had to make some last-minute changes to our itinerary just before we travelled. She updated our schedule to align with our new plans and made what could have been a stressful situation feel completely straightforward. She was always just an email away, kept us updated every step of the way, and nothing was ever too much trouble. Her customer service was genuinely exceptional, and we’re so grateful for everything she did to make those last-minute changes and the entire experience so easy and stress-free.
Our honeymoon was truly the trip of a lifetime. Every part of it exceeded our expectations, and we made memories that we’ll cherish forever. Throughout the whole process, the team at Trailfinders was always there to answer any questions we had, no matter how big or small, which gave us so much confidence when travelling.
Thank you again to Tríona, Rafaela and everyone at Trailfinders for making our honeymoon so special. We wouldn’t hesitate to book with you again, and we’ll definitely be recommending Trailfinders to our family and friends.

Reply from Trailfinders
Ester was very patient with finding the right flights and process for us. I really appreciated her service. Thankyou 😊

Reply from Trailfinders
A massive thank you to Maisie for helping us plan our holiday to celebrate our 25th wedding anniversary and our sons 21st! We had a few specific requests and Maisie handled it all perfectly, taking away all the stress of booking. Her local knowledge, attention to detail, and efficiency made the entire process so easy. I would thoroughly recommend Trailfinders

Reply from Trailfinders
William was extremely helpful and my booking was swiftly and efficiently made. He actually listened to what I wanted to do. Have always found Trailfinders service to be excellent .

Reply from Trailfinders
Speaking to Trailfinders is always a positive helpful experience. All my queries were answered by Roison who had firsthand knowledge of the Islands and hotels I was interested in.
A fast and reassuring booking made yet again.
Well done Trailfinders.

Reply from Trailfinders
William was friendly, professional, patient and knowledgeable. He answered all our questions and nothing was too much trouble.

Reply from Trailfinders
The whole planning experience with Trailfinders has been absolutely fantastic. Expert advice from Shaun Tate who went out of his way to help us make sure we planned the best trip possible.

Reply from Trailfinders
Sinead Lavery in Belfast office has booked a number of trips for me over the past decade. She always makes great effort to understand my motivation, what makes me tick and is patient when developing a solution. I have a very strong trust for her expertise and guidance. I feel confident and well supported throughout my experiences. And am very grateful that the travel product meets my expectations.

Reply from Trailfinders
I was delighted that I chose Trailfinders to plan and book my holiday. The agent Breffni asked what type of trip I wanted made great suggestions and the hotels and tours she booked for us were excellent. It made for a really interesting enjoyable and relaxing break.
I would definitely chose them again.

Reply from Trailfinders
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