I'm from germany. I deposited 750€ via voucher to my card. I activated the MAX plan. One day after I deposited the money Transcash is making a charge on my account for 260€ for irregular use. I also... See more
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We have 86 thousend clients and if one smallest company like transcash offers ND get fees it's nice to know all company is ready and I am satisfied.. Off course I bay three times fees to destiny but d... See more
Company replied
What a waste of time. Works nothing like a normal Mastercard or even normal debit card. Impossible to buy online even though card is unblocked for online purchases, restricted on internal balance tran... See more
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Had trouble redeeming coupons that I bought on a previous ocassion, but long story short, they managed to help me so that I wasn’t empty handed. Albeit rather difficult to communicate due to their rel... See more
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Company details
About Transcash Mastercard
Written by the company
Le concept Transcash Mastercard®
Cartes et accessoires de paiement prépayés rechargeables acceptés partout dans le monde :
- Sans banque
- Sans engagement
- Sans condition de revenus
- Zéro découvert
Nos produits
La carte de paiement et retrait prépayée rechargeable
4,90€ la carte
Validité 1 an
Rechargeable en espèces dans plus de 30 000 points de vente,
ou par carte bancaire et virement (RIB fourni)
---------------------------------------
Le pack de 2 cartes de paiement et retrait prépayées rechargeables
9,90€ les 2 cartes
Validité 2 ans
Rechargeable en espèces dans plus de 30 000 points de vente,
ou par carte bancaire et virement (RIB fourni)
---------------------------------------
Le pack de bracelets de paiement sans contact Fyve par Transcash
20€ les 2 bracelets + 1 mini-carte Transcash
Validité 2 ans
Etanche et Ajustable
Rechargeable en espèces dans plus de 30 000 points de vente,
ou en ligne par carte bancaire et virement (RIB fourni)
Pourquoi choisir Transcash ?
- Sécurisez l'argent de poche de vos enfants dès 13 ans
- Achetez sur Internet sans exposer vos données bancaires
- Partagez de l'argent instantanément avec un proche ou un ami
- Voyagez sans Cash et payez/retirez dans toutes les devises
- Payez sans carte ni téléphone grâce au bracelet de paiement Fyve
Des service à la carte
- Cartes virtuelles
- Apple Pay & Google Pay™
- Cartes additionnelles à offrir
- Code PIN personnalisable
- Contrôle parental personnalisable
- Application gratuite (iOS et Android)
- Service client 6j/7 (appel non surtaxé)
Contact info
3.9
Great
7k reviews
Asks customers to review
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Reply from Transcash Mastercard
Merci d'avoir partagé votre avis sur Transcash ! Nous sommes ravis de lire que votre expérience vous satisfait.
Tree bonn card transch
5 October 2024
Reply from Transcash Mastercard
Bonjour, merci pour votre retour ! Nous sommes très heureux de lire votre commentaire.
horrible product
It’s a legit company but the product is horrible and super costly. Big mistake to take this credit card. I bought a voucher, but the card can only be used in France. If you use a wrong pin, 10 cent is deducted and the card has limits per day. I have never ever had such a horrible card. And the customer service replies here but not when you ask a question.
22 September 2024
Unprompted review
Reply from Transcash Mastercard
Hello, with Transcash cards, you're free to use them whenever you like, without incurring high monthly fees like you would with a bank. There's no risk of overdraft (ideal for budget control!) and you can choose your loading method between top-ups, bank card and bank transfer. The 2-card pack costs just €9.90 for 2 years' use, and monthly fees are just €1 per month, with no bank-style annual fees.
You'll also benefit from a host of free services: mobile payment, payments in Europe, receipt of salaries and allowances, 1st virtual card, personalized PIN code, remote card locking...
Reply from Transcash Mastercard
Thank you for your comment 😉
Reply from Transcash Mastercard
MERCI pour votre commentaire et cette très belle note !!!!
Reply from Transcash Mastercard
Hello, as with all financial institutions, there are fees associated with the use of our cards, but you can take advantage of a wide range of services free of charge, for very flexible use with no agios or annual fees:
- payments in the €uro zone
- mobile payment with Google Pay and Apple Pay
- collection of your wages and social security benefits
- money transfers between cards anywhere in the world
- PIN code personalization
- immediate blocking/unblocking of your cards
etc.
Their support only answers in french…
Their support only answers in french even with the specific request to write in english. As patriotic and nationalistic as everything else that is french.
13 August 2024
Reply from Transcash Mastercard
Hello, our customer support team is fully capable of assisting you in En
glish. Please feel free to reach out again, and we will ensure that your request is handled in english.
Horrible system and customer support…
Horrible system and customer support process. Brought these vouchers and couldn't do a thing with them with no support as mentioned!
13 June 2024
Unprompted review
Reply from Transcash Mastercard
Hello, could you tell us more? If you have any questions, our advisers are at your disposal on 01 53 88 22 76 (toll-free) from Monday to Saturday, 9am to 7pm, or by email at service-client@trans-cash.fr.
Can't recharge from VISA credit card.
Can't recharge from VISA credit card.
Besides all transaction costs are absurd.
6 August 2024
Reply from Transcash Mastercard
Hello, as with all financial services, fees apply to the use of your cards, but you can take advantage of many services free of charge:
- payments in France and the euro zone
- payment of wages and social security benefits
- money transfers between cards anywhere in the world
- PIN code personalization
- immediate blocking/unblocking of your cards
- mobile payment with Google Pay and Apple Pay
- etc.
Great quality service and high fees!
Hello, I had a good experience with TransCash especially customer service and consultant, I recommend dealing with them. There are only feedback about the packing fee which is considerable. and thanks
2 August 2024
Reply from Transcash Mastercard
Hello, thank you for your feedback! We're delighted to hear you had a good experience with Transcash.
Absolute scam. Most unhelpful customer service
I have tried numerous times to get hold of transcash to no avail. After my card was not delivered to the address I had given I tried to get a replacement. I am having to use a friends address as I am in the UK and they do not ship there. They will not help me without proof that I live at the address...I do not live there, and they will not help me. Essentially stolen my money
22 July 2024
Unprompted review
Reply from Transcash Mastercard
Hi, our cards can be bought by european residents. As a matter of fact, if you do not have a valid address within these countries you can't get a validation from us of a fake address.
We are a financial organisation with rules and regulations to comply with, and if you do not follow these rules it is quite normal product doesn't work.
We are sorry we cannot help much, the only thing you could do would be to spend the money in France as you are in ACCESS plan for which you can spend in France only, on a specific category of goods. Please find here the details of this plan : https://www.transcash.fr/en/formulas/
Reply from Transcash Mastercard
Merci pour votre retour élogieux ! Nous sommes ravis de savoir que vous trouvez notre application excellente.
Reply from Transcash Mastercard
Hello, Thank you for your positive feedback ! We are delighted to hear that you find our service good and simple to use.
Reply from Transcash Mastercard
Thanks so much for the great score! Indeed you can pay worldwide and load the amount you want without bank fees.
Reply from Transcash Mastercard
Merci pour cette belle note ⭐ ⭐ ⭐ ⭐ ⭐ !
Absolute ripp offBought a top up for something and didnt…
Bought a top up for something and didnt use it .The only way to get at the money was to buy a black or red mastercard 9.90.
So i charged the card with the 100 (euro payed for and only got credited 93 .Daylight robbery.
Managed to take out 50 Euros at a cash point for which they charged me again 1.30 euros.
Tried to take more money out which was refused as was a payment in a restaurant both charged at 0.30 cents for the privilege.
Be aware this transcash is used mostly by scammers.
Ive asked why i am unable to withdraw the rest of my money .waiting for an answer.
Robbing thieving #asterds.
21 June 2024
Unprompted review
Reply from Transcash Mastercard
Jimmy, we are sorry to hear you had a bad experience. Like any financial organisation, we have to offer quality services to our customers and we therefore have charges that apply when using the Transcash card, which you can consult in full transparency on our site. Transcash top-ups are one of the loading methods, you also have the bank card and bank transfer. Thousands of regular customers use our card for Internet purchase, trips, manage children pocket money, etc. To be able to withdraw more than 50€ you need to upgrade to ESSENTIAL or MAX formula. It will allow you to pay worldwilde and get higher payment limits.
Transcash is the best 🇫🇷❤️
18 June 2024
Reply from Transcash Mastercard
Thank you for your nice comment! We are glad our services work fine for you 👍
Reply from Transcash Mastercard
Thanks for this great score we are glad to read you're happy with our services!
Reply from Transcash Mastercard
Bonjour,
Merci d'avoir pris le temps de partager votre expérience.
Nos équipes continueront de redoubler d'efforts afin de vous garantir un service ⭐ ⭐ ⭐ ⭐ ⭐.
Merci de votre confiance et de votre fidélité.
L'équipe Transcash
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