Just don't buy or order anything from here. It is a scam. They don't ship the order, they don't respond for 2 weeks, they don't answer your questions, and they rip you off. Extremely incompetent. The... See more
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Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Spec... See more
Worst people ever.. had us wire the money saying they don’t accept credit for international transactions then we wire the money and they refuse to complete our order. Poor customer service she was tal... See more
I received our Bili meters back and was shocked at how fast the turnaround was. I have been dealing with so many vendors this month and most of them have me jumping through hoops to get service. From... See more
Company details
Information provided by various external sources
Transcat, Inc., distributor of test and measurement and calibration instruments and provider of NIST traceable ISO/IEC 17025 accredited calibration services. Transcat sells calibrators, multimeters, insulation testers, and much more. Brands include Fluke, Altek, Transmation, just to name a few.
Contact info
35 Vantage Point Dr, 14624, Rochester
- 800-800-5001
- sales@transcat.com
- www.transcat.com
1.6
Bad
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Material got out quick almost shipped …
Material got out quick almost shipped to wrong branch, but all turned out ok. Still not sure who my point of contact is not into sales @ anywhere places.
29 January 2018
Unprompted review
Right price
Right price, right product, easy to do business with. I would use this site again
29 January 2018
Unprompted review
The Rochester team was very helpful.
26 January 2018
Unprompted review
Darae Parrish was very helpful.
26 January 2018
Unprompted review
Transcat sales and Willie Person are …
Transcat sales and Willie Person are always helpful and pleasant to work with. I like doing business with them and I'm thankful for their help when ever I have a question.
26 January 2018
Unprompted review
Easy to order and great delivery
Easy to order and great delivery! Keep up the great quality of customer service.
26 January 2018
Unprompted review
quick turn around and great help …
quick turn around and great help finding what I needed.
24 January 2018
Unprompted review
Great service as always
Great service as always, great job for Melissa
24 January 2018
Unprompted review
Easy website,
23 January 2018
Unprompted review
I have had a great experience with …
I have had a great experience with everyone I have dealt with. From the calibration side to sales and everything in between.
22 January 2018
Unprompted review
Excellent Service
Judy S is the best CSR to work with. Always prompt with information and quotes. Product ships quickly and is a great value.
19 January 2018
Unprompted review
Easy to order and was informed …
Easy to order and was informed throughout the order process.
19 January 2018
Unprompted review
The representative from Transcat that …
The representative from Transcat that assisted me was Monet. She was very helpful at getting me what I needed. The item was shipped that day and I had it the following day. Great service every time dealing with Transcat.
19 January 2018
Unprompted review
Not great
Not great. Picture of wanted item is a little misleading as to what's included. When I called, the rep was not able to provide information about the different kits (they had no pictures) he told me to google them to find out what I needed... You know what happens when you google things? it takes you to websites that allow you to buy them. I won't actively seek transact
to make purchases.
19 January 2018
Unprompted review
Great service
Great service. Quick response: excellent inside sales team .
19 January 2018
Unprompted review
Melissa Hill
Melissa Hill, was excellent to deal with and communicated well throughout the process.
18 January 2018
Unprompted review
No complaints with any portion of the …
No complaints with any portion of the purchase. Excellent transaction with a top notch web site.
18 January 2018
Unprompted review
Chris Baxter was particularly helpful …
Chris Baxter was particularly helpful and very easy to work with.
17 January 2018
Unprompted review
3K Crystal Digital Pressure Gauge
Ordering was simple and efficient. Customer service was extremely helpful and shipping was outstanding!!
Thanks,
Doug
17 January 2018
Unprompted review
We received half the order and am …
We received half the order and am getting zero support from them, I'm never ordering from Transcat AGAIN!!
16 January 2018
Unprompted review
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