Just don't buy or order anything from here. It is a scam. They don't ship the order, they don't respond for 2 weeks, they don't answer your questions, and they rip you off. Extremely incompetent. The... See more
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Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Spec... See more
Worst people ever.. had us wire the money saying they don’t accept credit for international transactions then we wire the money and they refuse to complete our order. Poor customer service she was tal... See more
I received our Bili meters back and was shocked at how fast the turnaround was. I have been dealing with so many vendors this month and most of them have me jumping through hoops to get service. From... See more
Company details
Information provided by various external sources
Transcat, Inc., distributor of test and measurement and calibration instruments and provider of NIST traceable ISO/IEC 17025 accredited calibration services. Transcat sells calibrators, multimeters, insulation testers, and much more. Brands include Fluke, Altek, Transmation, just to name a few.
Contact info
35 Vantage Point Dr, 14624, Rochester
- 800-800-5001
- sales@transcat.com
- www.transcat.com
Hasn’t replied to negative reviews
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Calibrated force gage and accessories
Received as described within the estimated delibery time.
Order was processed quickly and …
Order was processed quickly and professionally. Equipment was in great shape and operated as required a bit spendy, but worth the reliability.
I am completely satisfied
Kevin Black ⭐️⭐️⭐️⭐️⭐️
Hello this was first time dealing with transcat and my sales rep was Kevin Black he was knowledgeable and helpful. Somehow in the billing department there was a mix up so after 15 or so days of not receiving it or hearing from them I e-mailed Kevin and he straightened out problem and got it here ASAP! It seams to work great and I am very happy!
Received Excellent service and a prompt …
Received Excellent service and a prompt response.
Transcat Fixes Their Mistakes
Though the wrong instrument was sent to us, Transcat worked with us on easily returning the incorrect product and refund.
Quick response from online chat
Quick response from online chat, goods delivered in good condition.
Fast quote and promised delivery date …
Fast quote and promised delivery date was met!
Ordering process went well with the …
Ordering process went well with the exception of first credit card authorization amount which was wrong but corrected later.
Transcat Services
Transcat Services are excellent and their staff are very courteous and always willing to help in any they can.- Prakash
Not the correct part.
Rented a camera
Rented a camera. Battery was fully charged the night before. Battery died after one picture! Useless.
Order shipped out right away
Order shipped out right away! No problem with order and received it very quickly. Definitely will buy from again.
Excellent support and service
Excellent support and service! Was very easy to not only order but, track the shipment as well. My company will be using your services again.
son quick in response and good in …
son quick in response and good in service
Inside Sales
Quote back in timely fashion. Ease of doing business very good.
Easy ordering thru the website
Easy ordering thru the website, quick shipping and great ratio quality / price !
I did not have the requested equipment …
I did not have the requested equipment in time for a scheduled contract. This was caused by a lack of follow-up on my request by the sales staff.
Polite and knowledgeable
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