TransferBoss Reviews 62

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Yes TransferBoss is a fraudulent company. They have not paid or refunded my money since 13th November. They have run away with peoples money, running into millions of pounds. To put the final nail on... See more

Company replied

Rated 1 out of 5 stars

Transferboss is a fraudulent company. I have been scammed by this company and I have promised I won't rest till i get my money back. If you have been a victim, raise a complaint with the financial se... See more

Company replied

Rated 1 out of 5 stars

Horrendous company. Absolutely fraudulent. They should be reported for financial crimes. They have held onto my funds for over a week, promising to pay as soon as possible. They need to be closed down... See more

Company replied

Rated 1 out of 5 stars

This company should not even be operating. How can I report for the company to be permanently closed? This is the worst transfer company I have ever experienced. They keep promising to pay today... See more

Company replied

1.3

Bad

TrustScore 1.5 out of 5

62 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Transferboss is a reliable and trusted…

Transferboss is a reliable and trusted place to send money.there are the best.

12 May 2022
Unprompted review
TransferBoss logo

Reply from TransferBoss

It’s wonderful to hear that TransferBoss has earned your trust for sending money. We’re glad you’ve had a reliable experience, and we’ll keep working to make every transfer smooth and hassle-free.

Rated 1 out of 5 stars

It’s been 2 days now and I still…

It’s been 2 days now and I still haven’t received my money, please stay away from this company, it’s not worth the stress. You call and someone picks up giving you the assurance that you’d get paid but that’s just a big lie, for peace of mind, please avoid this company

2 May 2022
Unprompted review
TransferBoss logo

Reply from TransferBoss

We understand how stressful it can be to wait for a transfer, and we sincerely regret the frustration this delay caused. Please be assured that your funds were never at risk, and our team was actively working to process your transfer.

We can confirm that the matter has now been fully resolved, and the funds have been successfully delivered. Thank you for your patience while this was addressed, and we remain available to assist with any further questions.

Rated 3 out of 5 stars

I do not believe you are scammers

What has actually changed these guys services? I used them before now and did not experience this frustration thrown at me over the transaction I made a few days back. Please change and gain trust!

28 March 2022
Unprompted review
TransferBoss logo

Reply from TransferBoss

Thank you for sharing your experience and for your past trust in TransferBoss. We understand how frustrating recent delays must have been and sincerely regret any inconvenience caused.

Please be assured that we take every customer’s feedback seriously and are continuously improving our processes to provide faster and smoother transactions. Your confidence is important to us, and we hope future transfers will reflect these improvements.

Rated 1 out of 5 stars

Terrible service

Terrible service. Your loved one may never get money you sent. If theyre desperate for it, even worse!

I've sent money over 4 days and it has not reached Nigeria. The recipient never got it. They asked me to send my uk licence for checks which I did immediately. Not even an acknowledgement! Thankfully it's only £42 so the loss is bearable. But I'll never recommend these guys. Anyone who sends money though them does so at their own risk!

11 March 2022
Unprompted review
TransferBoss logo

Reply from TransferBoss

We understand how stressful it must have been to wait for a transfer, especially when it involves a loved one. Please be assured that your funds were never at risk, and the request for your UK licence was part of our standard verification process to keep transfers secure.

We can confirm that this matter has since been fully resolved and the funds delivered successfully. We sincerely regret the delay and any inconvenience caused, and we appreciate your patience while the issue was addressed.

Rated 5 out of 5 stars

I have found TransferBoss to be a very…

I have found TransferBoss to be a very straightforward and reliable service for years now. I tend to use the bank transfer option as I don't generally need money to arrive with my recipient within minutes. The few times issues have arisen, their customer service has been easily reachable and quite helpful.

3 February 2022
Unprompted review
TransferBoss logo

Reply from TransferBoss

We really appreciate you sharing your experience and for trusting TransferBoss over the years. It’s great to hear that our bank transfer option works well for your needs and that our team has been helpful whenever issues arose. Your continued support means a lot, and we look forward to making your future transfers smooth and reliable.

Rated 1 out of 5 stars

Transfer boss is at it again

Transfer boss is at it again, a friend of mine have fallen victim. She needed a quick transfer of a small amount, went online and came across TransferBoss October 24th 2021. She downloaded TransferBoss app and sent the amount of £330 through the app. She called TransferBoss customer service and a female picked saying my friend will receive her money before the end of yesterday 25th October 2021. Up till now 26th October 2021 my friend still haven’t gotten her money and TransferBoss contact number 01322 787288 is not going through anymore. My friend have contacted compliance and targeting investigations and enforcement services already. TransferBoss is a fraud do not fall victim.

26 October 2021
Unprompted review
TransferBoss logo

Reply from TransferBoss

We understand how concerning this situation must have been for your friend. Please be assured that TransferBoss does not engage in fraudulent activity, and the funds were never at risk. Occasionally, transfers may take longer due to verification or processing steps, but our team works diligently to resolve them as quickly as possible.

We can confirm that this transfer has now been fully completed. We appreciate your patience while the matter was being addressed and remain available to assist with any further questions.

Rated 1 out of 5 stars

They are very fraudulent

They are very fraudulent, I sent money with them on Friday but they did not credit the account overseas, they kept on promising that it will be done but nothing happened. Then their customer service number was disconnected. Now am getting the authorities involved. Don’t use them it is not worth the hassle and problems. They are very shady never again

25 October 2021
Unprompted review
TransferBoss logo

Reply from TransferBoss

We’re very sorry for the frustration and concern this situation caused. Please be assured that your funds were never at risk, and your transfer was being actively handled by our team. Any delays were due to processing or verification steps to ensure secure transfers.

We can confirm that the matter has since been fully resolved and the funds successfully delivered. We appreciate your patience while this was being addressed and remain available to assist with any further questions.

Rated 5 out of 5 stars

Amazing Service. One thing i even noticed is If there is a slight isssue, the customer service are always on top of their game to assure us. I give them a 100percent

TransferBoss has actually got an amazing service and are trustable.
One thing i noticed is that, if there is a slight problem, there isnt any form of ignorance, their customer service are always reaponsive and try as possible to politely explain the issue and assure that its going to be solved.

23 October 2021
Unprompted review
TransferBoss logo

Reply from TransferBoss

Thank you for your kind words! We’re glad our customer service could assist and reassure you. Your trust means a lot, and we’ll keep working to provide reliable and attentive service.

Rated 1 out of 5 stars

3 days later money has not been paid

3 days later money has not been paid. Can't get through on the phone and they are not responding to emails.
Is there a way of giving zero stars instead of one?

26 December 2020
Unprompted review
TransferBoss logo

Reply from TransferBoss

We’re very sorry for the delay and the frustration this caused. Please be assured that your concern was not ignored, and our team was actively working on your transfer. We can confirm that the issue has since been fully resolved and the funds delivered successfully.

We appreciate your patience while this was being addressed and remain available should you need any further assistance.

Rated 1 out of 5 stars

Please stay away from this company

Please stay away from this company. They are extremely unreliable and crafty. Very quick to collect your money and over 24 hours will not make any payments. Getting through to their customer service takes nothing less than 45minutes due to lots of people whom they have also put a hold on their payment transactions. If you ask for a refund they will tell you it will take 5 working days but I would not take their word for it.

22 December 2020
Unprompted review
TransferBoss logo

Reply from TransferBoss

We’re very sorry for the frustration and inconvenience this caused. Please be assured that your funds were never at risk, and any delays were due to processing or verification steps to ensure secure transfers. Our team strives to respond as quickly as possible, and we regret if you experienced long wait times.

We can confirm that the matter has since been resolved, and your transaction completed successfully. Thank you for your patience while we addressed the issue.

Rated 5 out of 5 stars

Good experience

I was introduced to TransferBoss about 5 years ago. Good experience so far. Not the fastest money transfer on the market but their exchange rates are very competitive
and I've found them to be reliable. Helpful customer service as well.

5 December 2020
Unprompted review
TransferBoss logo

Reply from TransferBoss

Thank you for sharing your experience and for trusting TransferBoss over the years! We’re glad to hear you’ve found our exchange rates competitive and our service reliable. Your feedback about our speed is appreciated, and we’ll continue working to make every transfer as smooth and efficient as possible

Rated 1 out of 5 stars

FRAUD!!!!

The app is clunky and is not particularly user friendly. I placed a transfer and I was asked send my ID so the transfer could be processed. The company processed a wrong amount different from what I requested. Then I was cheated by the company: they transferred a wrong amount in naira with an appalling exchange rate, approximately £1 = N35. I cannot believe how dishonest and fraudulent this people are. Do not use this service!!!!

28 November 2020
Unprompted review
TransferBoss logo

Reply from TransferBoss

We’re very sorry for the frustration this experience caused. Please be assured that Transferboss operates transparently and does not engage in fraudulent activity.

To ensure the correct amount is received, it’s important that the transfer amount is entered accurately, as the equivalent in the recipient currency is based on the amount provided. Exchange rates are displayed at the time of the transaction and may fluctuate.

We’ve also updated our app to make it smoother and more user-friendly, and we hope your next experience will reflect these improvements.

We appreciate your feedback and remain committed to making our service as smooth and reliable as possible.

Rated 1 out of 5 stars

The company is crap

The company is crap. Sent money through them to Nigeria, money that was suppose to be received in minutes almost 11hrs later still money has not been received. No response to my email, call and all I was told three times calling them is waiting for confirmation but nothing is being done on their part. No help at all from customer service. Still waiting for my money as I type. First time user and will be the last.

25 November 2020
Unprompted review
TransferBoss logo

Reply from TransferBoss

We’re very sorry for the frustration and stress this delay caused, especially as a first-time user. Please be assured that your concern was not ignored — our team was actively addressing the issue via calls and emails.

We can confirm that your transfer has since been fully completed. We sincerely regret the delay and the inconvenience it caused, and we appreciate your patience while the matter was resolved.

Rated 1 out of 5 stars

This company and another money transfer…

This company and another money transfer company named azimo.co may be involved with a scam using a phone message supposedly from the DVLA saying you are owed a refund on your road tax. If you follow through money is taken from your account by these company names.

14 November 2020
Unprompted review
TransferBoss logo

Reply from TransferBoss

Thank you for bringing this to our attention. We want to assure you that Transferboss does not send unsolicited messages or ask for refunds outside our official platform. Please do not respond to suspicious messages or share your banking details, and report any scams to your bank or relevant authorities.

For peace of mind, always use our official website or app for transfers, and our support team is here to help with any legitimate concerns.

Rated 5 out of 5 stars

The transfer was fast and easy

The transfer was fast and easy. So far, I haven’t had any issue with my transfer.
I hope to continue to use their services.

30 September 2020
Unprompted review
TransferBoss logo

Reply from TransferBoss

Thank you for your feedback! We’re delighted to hear your transfer was fast and easy. We look forward to continuing to provide you with smooth and reliable service for all your future transfers.

Rated 1 out of 5 stars

I set up a transfer to help with bills…

I set up a transfer to help with bills back home. Money left my account immediately and 12 hours later, these guys are yet to reply my emails in addition to having a number that wouldn't connect in their contact page.

I feel they take your money, trade on Bitcoins or whatever and pay your money many days later. Their rate looked good to Nigeria but avoid them if you want peace of mind.

1 September 2020
Unprompted review
TransferBoss logo

Reply from TransferBoss

We’re sorry for the frustration this caused. Your funds were never at risk, and our team was actively addressing the issue. We can confirm the transfer has since been fully resolved. Thank you for your patience, and we encourage contacting our support directly for any delays so we can assist promptly.

Rated 5 out of 5 stars

Excellent service

Excellent service. Keep it up!

25 August 2020
Unprompted review
TransferBoss logo

Reply from TransferBoss

Thank you for your kind words! We’re glad you had a great experience and truly appreciate your support.

Rated 1 out of 5 stars

Very dodgy company

Very dodgy company. I had fraudulent activity on my account, however this company were reluctant to put a stopper on the funds leaving my account.

20 July 2020
Unprompted review
TransferBoss logo

Reply from TransferBoss

We’re sorry for the distress this situation caused and understand how worrying it can be. Once a transfer has successfully reached its destination, we’re unable to recall the funds, as all transactions are protected and authorised through 3D Secure verification.

While we regret that we could not stop the transfer at that stage, we strongly recommend securing your bank and card details and contacting your bank immediately to prevent any future unauthorized activity. Please be assured that we take security very seriously and remain available to provide any assistance or guidance we can.

Rated 5 out of 5 stars

They deliver as promised

I saw a surprise email advert from transferboss with good exchange rate.I was slightly skeptical, as the last time I sent funds with them was few years ago.I gave it a try with little fund and they delivered with transaction completed in few minutes.My cousin sent as well and he also confirmed the speed of delivery. Henceforth, I will use transferboss for all my fund transfers.

13 May 2020
Unprompted review
TransferBoss logo

Reply from TransferBoss

Thank you very much for sharing your experience and for giving us another try. We truly appreciate your trust, especially after some time away. We’re glad to hear that your transfer was completed within minutes and that your cousin had the same smooth experience. Your confidence in choosing TransferBoss for your future transfers means a lot to us.

Rated 1 out of 5 stars

Not to be trusted

Tried sending money to Nigeria urgently, paid money into their bank account and money should have been received in minutes according to their website. 3 days and several calls and emails later, no payment made and no refund.
Also no response to email as at the time of this review, although every time I call am told "the money would be paid today". Yet nothing.

17 August 2017
Unprompted review
TransferBoss logo

Reply from TransferBoss

We apologize for the delay and the frustration this caused, especially given the urgency of your transfer. Your concern was not ignored.

We can confirm that this matter has long been fully resolved and the transaction completed successfully. We regret that the delay led to a negative experience and appreciate your patience. We kindly ask that you confirm the resolution where possible.

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