Tranzfar Reviews 

580
•
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

THIS MONEY TRANSFER COMPANY IS A FRAUD!!! THEY ARE PROFESSIONAL SCAMMERS. SINCE May 2024,i ordered a money transfer which was never processed. I contacted customer service and they started giving all... See more

Rated 1 out of 5 stars

I used Tranzfar to send money to staff last week. I have emailed regarding multiple transfers. They have completely ignored my emails. I called yesterday and was told they are facing technical issues... See more

Company replied

Rated 1 out of 5 stars

If there are option for no star, I would have chosen it! This organisation is fraudulent. I initiated a transaction on the 12th of July 2024. Up till today the remittance has not been received b... See more

Company replied

Rated 1 out of 5 stars

I am owed a total of £450 from this fugitive of a business and yesterday they paid £100 into my account after promising me that they would prioritise my payments, but failed. I would advice any... See more

Company replied

Company details

  1. Money transfer service
  2. also in
  3. Payment service

Written by the company

Tranzfar is a financial technology company with interests across remittance, digital banking and payments infrastructure. Tranzfar aims to be a world leading provider of banking and payment services, offering its users a fast, reliable and customer friendly service online through its website and mobile application. Our services includes; International money transfer across 100 Countries, Multi-Currency Banking, Affiliate marketing to earn money, Health Insurance(Nigeria), Airtime Purchase(Nigeria). Lowest transaction fee from £0.44 and great exchange rate guaranteed.


Contact info

2.0

Poor

TrustScore 2 out of 5

580 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(580)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good and reliable

6 April 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thank you for taking time to share your positive experience and leaving a 5 star review.

Customer satisfaction is our top most priority.

Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034

Kind regards,
Tranzfar Team

Rated 5 out of 5 stars

Fast and reliable

6 April 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thank you for taking time to share your positive experience and leaving a 5 star review.

Customer satisfaction is our top most priority.

Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034

Kind regards,
Tranzfar Team

Rated 2 out of 5 stars

I am not totally satisfied with the…

I am not totally satisfied with the service though the transfer is promptly received in Nigeria within the space of 30 minutes maximum. When I send a specific amount, the recipient do not always receive the exact amount I specified, there is always a difference of + or - upto a maximum of 3 naira. I made over 5 complaints, got one call back, sent several emails with screenshots of amount specified in comparison to the amount received but it all fell on deaf ears. There are other apps and sites with better rates out there but I feel the process of transferring money via tranzfar is more secure. As outlined with my rating, I feel tranzfar is ok at 2 aspects of their service and very poor in vitally crucial areas that is responsible for your longevity. A word is enough for the wise.

6 April 2022
Unprompted review
Rated 5 out of 5 stars

Fast and easy money transfer

Fast and easy money transfer. No hassle

6 April 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thank you for taking time to share your positive experience and leaving a 5 star review.

Customer satisfaction is our top most priority.

Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034

Kind regards,
Tranzfar Team

Rated 5 out of 5 stars

Good and efficient service

I have been using tranzfar for many years now and the service has been great . They are efficient and reliable

6 April 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thank you for taking time to share your positive experience and leaving a 5 star review.

Customer satisfaction is our top most priority.

Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034

Kind regards,
Tranzfar Team

Rated 5 out of 5 stars

I was recommended Tranzfar by a friend…

I was recommended Tranzfar by a friend and used tranzfar now for over 2 years, i have found the Company to be reliable and generally a very swift service. If there is any issue, it is resolved quickly whilst you are kept up to date.

L O

6 April 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thank you for taking time to share your positive experience and leaving a 5 star review.

Customer satisfaction is our top most priority.

Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034

Kind regards,
Tranzfar Team

Rated 5 out of 5 stars

I found Tranzfar service reliable and…

I found Tranzfar service reliable and trustworthy. Tranzfar has been prompt and consistent in delivering my service request.
Keep the good work going. Well done Tranzfar!

6 April 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thank you for taking time to share your positive experience and leaving a 5 star review.

Customer satisfaction is our top most priority.

Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034

Kind regards,
Tranzfar Team

Rated 5 out of 5 stars

I have been using tranzfar for about 3…

I have been using tranzfar for about 3 years, I have no regrets, excellent rate and delivery.

6 April 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thank you for taking time to share your positive experience and leaving a 5 star review.

Customer satisfaction is our top most priority.

Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034

Kind regards,
Tranzfar Team

Rated 5 out of 5 stars

Tranzfar are the best in money…

Tranzfar are the best in money transfer..so easy and fast

6 April 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thank you for taking time to share your positive experience and leaving a 5 star review.

Customer satisfaction is our top most priority.

Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034

Kind regards,
Tranzfar Team

Rated 5 out of 5 stars

I transfer money to Nigeria every month…

I transfer money to Nigeria every month and about a year now using trazfer, no problem. Great service, great transfer. I can't complain.

5 April 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Hi Frances,

Thank you for taking out time to rate us.

We are pleased to know our service hit the mark for you!.

Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034

Kind regards,
Tranzfar Team

Rated 5 out of 5 stars

Excellent rates and efficient service

I have been using their services since the company started a few years ago and never have been disappointed. They always have great rates and are very efficient

2 April 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Hi Daniel,

Thank you for taking time to share your positive experience and leaving a 5 star review.

Customer satisfaction is our top most priority.

Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034

Kind regards,
Tranzfar Team

Rated 5 out of 5 stars

Reliable

I’ve used them multiple times and they never disappoint. Rates are decent too.

2 April 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Hi,

Thank you for taking out time to rate us.

Be rest assured that we will continue to deliver the best service.

Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034

Kind Regards,
Tranzfar Team.

Rated 5 out of 5 stars

They are very reliable and efficient

They are very reliable and efficient. I have been using them for many years now and never been disappointed.

31 March 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034.

Rated 5 out of 5 stars

Never had an issue with Tranzfar

Never had an issue with Tranzfar. I have been using them for transfer for over 5 years

30 March 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034.

Rated 5 out of 5 stars

Good service

Good service, fast delivery and reliable.

30 March 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034.

Rated 5 out of 5 stars

5 star 🌟

5 star 🌟. Period

30 March 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034.

Rated 4 out of 5 stars

THEY DELIVER ON THEIR SERVICE PROMISES

I HAVE HAD A VERY GOOD EXPERIENCE WITH THIS COMPANY. THEY DELIVER ON THEIR SERVICES PROMISES

30 March 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thanks a lot! If you'd like to suggest a feature or an improvement to the app, please write in to us at ask@tranzfar.com. We'll do our best to incorporate the same and earn a five star rating from you.

Rated 5 out of 5 stars

Good service

30 March 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034.

Rated 5 out of 5 stars

satisfactory with service

30 March 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thanks for taking out time to rate us. It really helps us to keep going and delivering the best :) Should you have any questions regarding transactions, or for general enquiries please contact our customer service team by email at ask@Tranzfar.com, or 24/7 on +442045323034.

Rated 4 out of 5 stars

I love the app,it's very reliable.

I love the app, it's very reliable.

30 March 2022
Unprompted review
Tranzfar logo

Reply from Tranzfar

Thanks a lot! If you'd like to suggest a feature or an improvement to the app, please write in to us at ask@tranzfar.com. We'll do our best to incorporate the same and earn a five star rating from you.

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