I get my cash from Travelex every time I go overseas. The rates are generally better than the airport. The staff in-store are really friendly and helpful. I also have used their services to exchange u... See more
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Kyle and Kim at Tuggerah were amazing. They helped us sort out our problem in a very professional and calm manner. Kyle, in particular, was very attentive to our situation and used infinite patience... See more
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Travelex offer the best exchange rate on the foreign currency that I was buying. It offered various methods payment options. When I made the purchase all fees were shown clearly on their buying a... See more
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Best exchange rate available. Fees and charges were not applicable for this transaction. Very convenient for pick up at my local post office. It would have been nice to have a choice in note denominat... See more
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Company details
Written by the company
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, transfer money overseas, and much more.
Leading the World in Foreign Exchange
Written by the company
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Contact info
Suite 45.01, Level 45, 25 Martin Place, 2000, Sydney, Australia
- 1800 440 039
- retailcscaust.nz@travelex.com
- www.travelex.com.au
4.5
Excellent
23k reviews
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Used travelex 3 times for purchase of…
Used travelex 3 times for purchase of various currency
and with highly compeitive rates . commitment to delivery and excellent service was consistent with all three purchases, why would you use anyone else?
19 July 2026
Reply from Travelex AU
Thank you for the fantastic 5-star review. It’s wonderful to know we’ve made your travel money as easy as packing your carry-on. Here’s to more seamless adventures and thrilling destinations ahead. Enjoy the trip! Kind regards, Online Support Team.
Easy online ordering and quick delivery
23 July 2026
Reply from Travelex AU
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
Currency exchange was very…
Currency exchange was seamless and very straightforward. Thank you.
24 December 2025
Reply from Travelex AU
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Transferring funds onto my card was…
Transferring funds onto my card was straight forward. I was notified of the top up very quickly.
25 July 2026
Reply from Travelex AU
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
Reply from Travelex AU
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
I ordered $1,000 AUS in IDR and was…
I ordered $1,000 AUS in IDR and was given all of it in the largest note size, when I asked for some smaller notes I was told No, I recommend that you carry or incorporate some smaller notes as people in Bali need tips
24 July 2026
Reply from Travelex AU
Hi, thank you for taking the time to provide your feedback, it is appreciated. Unfortunately, we cannot specify denominations for order. If you are collecting the order from a Travelex bureau, you can email: tmoa@travelex.com before collection to make a request for specified denominations. However, please be aware this is within the stores discretion and may not be possible depending on stock availability. We look forward to welcoming you back to www.travelex.com.au/. Kind regards, Online Support Team.
Extremely happy and satisfied
The things that make it great is, professionalism in all aspects even when I rang to get some advice the lady was right on the ball extremely polite and again very professional, i will always use Travelex and I have told all my friends how easy it is with no hassles, thank you Travelex
24 July 2026
Reply from Travelex AU
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Easy to follow and great staff
24 July 2026
Reply from Travelex AU
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team.
Easy and helpful
All staff I spoke with were extremely helpful, travelex made the whole process easy.
20 February 2026
Reply from Travelex AU
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
Travelex in Morley WA
We have been to Morley WA today, Tracy and Myra gave us a perfect help and very good service. We so appreciate. Regards from Jessie and Hattie
29 July 2026
Unprompted review
Reply from Travelex AU
Wow, a 5-star review? That’s got us feeling like we’ve just landed in paradise. Thanks for letting us be a part of your travel plans, it’s always a joy to help you jet-set with ease. Bon voyage and see you next time. Kind regards, Online Support Team.
It was so easy booking on line
It was so easy booking on line, we were informed when our money was ready.
When we went to pick it up the guy was so friendly and helpful
16 July 2026
Reply from Travelex AU
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team
Streamlined process to order foreign…
Streamlined process to order foreign currency and pick up.
Only, it would be good to be able to indicate what cash denominations you would prefer, or at least ask for some smaller denominations that are needed when first arriving in an overseas country.
23 July 2026
Reply from Travelex AU
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team
Reply from Travelex AU
Hi there. Thank you for your glowing review and for mentioning Pam. We’re so proud of our team members, and it’s brilliant to know they went above and beyond for you. We’ll make sure to pass your praise along, it’s well deserved. See you next time. Travel well! Kind regards, Online Support Team.
Easy online transaction
Easy online transaction. Great exchange rate. A lot easier than getting at sirport or destination.
I like to be organised before my holiday not qorry about it during.
7 July 2026
Reply from Travelex AU
Hello and thanks a ton. Your feedback has left us on cloud nine. It’s our goal to ensure you’re ready to go the distance with hassle-free travel money. Happy travels and come back soon. Kind regards, Online Support Team
Reply from Travelex AU
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Reply from Travelex AU
Hey there. A huge thank-you for the 5-star rating. We love being your go-to for travel money, it’s like being your trusty travel companion, minus the jet lag. Wishing you safe travels and endless adventures. Bon voyage, from Online Support Team!
This place is a absolute financial scam…
This place is a absolute financial scam run by sharks.The travelex kiosk at Tweed City Shopping Centre is a predatory rip-off that exists purely to bleed unsuspecting travellers dry before they even step onto a plane.🛑 A Masterclass in Financial Highway Robbery the Ultimate Cash Grab: Their exchange rates are borderline criminal, deliberately engineered to strip away a massive percentage of your hard-earned holiday budget.Deceptive Marketing Slime: They plaster "No Commission" everywhere, which is a blatant trap to mask the fact that they are gouging you on the heavily inflated internal rate.Derisive, Mocking Service: When I realized how badly I was being fleeced and calmly tried to find a reasonable resolution, the woman behind the counter openly smirked, smiled, and literally laughed in my face.Zero Professional Accountability: The staff display a sickening level of arrogance, completely devoid of basic human decency, customer service etiquette, or financial transparency.The Prepaid Card Trap: If you let them trick you into their plastic travel card, you are willingly signing up for predatory inactivity fees, ATM penalties, and garbage reload rates.💡 Do Not Give Them a Single CentWalk completely past this booth. If you need travel funds, protect your wallet by using:Wise or Revolut: Digital multi-currency accounts that offer the actual, real mid-market exchange rate.Local ATMs Abroad: Use a fee-free Australian debit card (like Macquarie or Up Bank) to pull local cash directly at your destination.Actual Bank Branches: Any standard bank inside Tweed City will treat you with actual professional respect and provide far more regulated rates.
Edit I will be in touch via your email..
I believe certain practices at Tweed City Travelex depend heavily on predatory business models designed to take advantage of unsuspecting consumers who expect better. As both clerks said " we have to make money somehow".
28 July 2026
Unprompted review
Reply from Travelex AU
We always aim to provide a first-class experience, so we’re disappointed to hear this wasn’t the case for you. Please get in touch at RetailCSCAust.NZ@travelex.com, and we’ll do everything we can to fix this. Regards, Online Support Team.
Always very reliable but not with the…
Always very reliable but not with the best exchange rate. If you have time just browse around.
24 August 2025
Reply from Travelex AU
Hi there. Thanks a lot for the great 4-star review. We’re happy to hear we helped make your travel money experience easy and efficient. We’ll keep working to make your next visit a perfect one. See you next time and happy travels. Kind regards, Online Support Team.
we have dealt with the North Lakes…
we have dealt with the North Lakes store a few times & both the ladies working there have given us great customer service every time.
23 July 2026
Reply from Travelex AU
Hi, and thank you for the stellar review. Knowing we’ve helped make your travel money a breeze has us over the moon. Wishing you smooth journeys and exciting adventures ahead. Safe travels! Kind regards, Online Support Team.
Reply from Travelex AU
Hi there, thanks a million for the glowing 5-star review! It’s fantastic to know we could make buying travel money as smooth as a first-class flight. Safe travels wherever your next adventure takes you! Kind regards, Online Support Team.
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