Found a cheap price online for our trip to turkey,so went along to travel house in georseinon and saw lindsey to speak to a person rather than just book online. Gave her our destination and hotel. Whe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Their service is first class in every aspect. Their patience is excellent and always find the atmosphere in the shop very relaxed. We always come away with the holiday we are looking for, knowing that... See more
Company replied
We went into Gorseinon store not knowing where we wanted to go, Lindsey was very helpful and took time looking through about 10 different places with us before we decided what we wanted. Lindsey was v... See more
Company replied
Had plenty of time to go through our holiday, although the jet2 website kept crashing all the time not your fault theirs! I think it was the third or fourth time of putting our details in that it ev... See more
Company replied
Company details
- #28 of 204 best companies in Travel agent
- #14 of 52 best companies in Cruise Travel Agency
- #9 of 31 best companies in Currency exchange service
- #3 of 19 best companies in Travel clinic
- #14 of 102 best companies in Travel deals
- #3 of 67 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
84 High Street, Gorseinon, SA4 4BL, Swansea, United Kingdom
- 01792899944
4.9
Excellent
394 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lady think she was called Helen was…
The lady think she was called Helen was amazing nothing was too much trouble. Very friendly & helpful
22 September 2026
Great staff
Lynsey was great! Helped us book what we needed and was really helpful. She certainly knows what she is doing.
19 September 2026
They are all amazing staff
They are all amazing staff. So helpful and make your booking so easy.
13 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service from the Gorseinon…
Excellent service from the Gorseinon team as always.
17 September 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's great to hear that the service you received was excellent.
Many Thanks
Lindsey Branch Manager
Travel house Gorseinon
Reply from Travel House - Gorseinon
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
It's great to hear that my staff are friendly and knowledgeable.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Lindsey just makes everything easy
Lindsey just makes everything easy . She works so hard to find the right cruise for us . We have a disabled daughter and she know exactly what we need .
16 September 2026
Reply from Travel House - Gorseinon
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
It's always a pleasure finding you the right cruise that suits all your needs.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Excellent service by Lyndsey at the…
Excellent service by Lyndsey at the Gorseinon Branch. Very helpful and knowledgible. Will use again
12 September 2026
Reply from Travel House - Gorseinon
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
I am pleased to hear that you received excellent service, and that I was helpful and knowledgeable.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Found a cheap price online for our trip…
Found a cheap price online for our trip to turkey,so went along to travel house in georseinon and saw lindsey to speak to a person rather than just book online. Gave her our destination and hotel. Where she price matched and told us all about the trip and what to expect. Lindsey made us fell comfortable and gave us the confidence to book with her there and then.what a credit to the company she is . Will go see lindsey from now on.
11 September 2026
Reply from Travel House - Gorseinon
Good Afternoon
Thankyou for taking the time to leave us a 5* service review.
It's always a pleasure looking for a holiday for customers and I take pride in providing all the information the customer needs before they leave our office.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Very helpful and friendly staff.
8 September 2026
Reply from Travel House - Gorseinon
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
I am pleased that you felt that my staff are helpful and friendly.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Reply from Travel House - Gorseinon
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
I am pleased to hear that my staff are knowledgeable and that you were able to book what you needed.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Their service is first class in every…
Their service is first class in every aspect. Their patience is excellent and always find the atmosphere in the shop very relaxed. We always come away with the holiday we are looking for, knowing that we are given the best within our budget
7 September 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's great to hear that my staff are patient and that the atmosphere in the branch is very relaxed.
Diolch!
Lindsey Branch Manager
Travel House Gorseinon
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a service review.
I am sorry you had a little wait we have been short staffed for some time now but you will be pleased to know that as of next week we are fully staffed and there should not be so much of a wait in the office,
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Brilliant service from Helen and the…
Brilliant service from Helen and the team,start to finish. sorted everything for me and nothing was too much to ask.
6 September 2026
Reply from Travel House - Gorseinon
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
I am pleased to hear that you had brilliant service from my staff member Helen.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
No fuss no drama very professional
Had plenty of time to go through our holiday, although the jet2 website kept crashing all the time not your fault theirs! I think it was the third or fourth time of putting our details in that it eventually went through.
Would highly recommend to friends and family this shop and staff. Well done.
6 September 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
I am sorry we had issues on the day with the Jet2 site but I am pleased to hear that you managed to get the holiday sorted.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Excellent service as always from start…
Excellent service as always from start to finish of business
6 September 2026
Reply from Travel House - Gorseinon
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
I am glad you received excellent service and that you have a holiday planned for the future.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Lyndsey always a great help & full of…
Lyndsey always a great help & full of knowledge.
Always book with lyndsey,
27 August 2026
Reply from Travel House - Gorseinon
Good Afternoon
Thank you for taking the time to leave us a 5* service review.
It's always a pleasure getting another holiday booked for you both, I am sure you will enjoy it.
Many Thanks
Lindsey Branch Manager
Travel House gorseinon
Helen was very good and understanding…
Helen was very good and understanding exactly what our needs a preference was
30 August 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us 5* service review.
I am pleased to hear that Helen understood your needs and got another holiday for you to look forward to.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
I am pleased to hear that the service you received was first class and pleasant.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Polite efficient and helpful the trip I…
Polite efficient and helpful the trip I was interested in was full but the assistant telephoned the company for possible cancellations and found there were extra dates available next year which was great and I wad able to book
29 August 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for taking the time to provide us with a 5* service review.
It's great to hear that the staff were polite efficient and helpful. I am pleased that you have a lovely trip to look forward to.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.