Their service is first class in every aspect. Their patience is excellent and always find the atmosphere in the shop very relaxed. We always come away with the holiday we are looking for, knowing that... See more
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See what reviewers are saying
Had plenty of time to go through our holiday, although the jet2 website kept crashing all the time not your fault theirs! I think it was the third or fourth time of putting our details in that it ev... See more
We went into Gorseinon store not knowing where we wanted to go, Lindsey was very helpful and took time looking through about 10 different places with us before we decided what we wanted. Lindsey was v... See more
I booked a last minute deal for 2 weeks time to Kos , Greece. Lindsey spent over a hour looking for the right deal and location giving loads of options. We went with the first one to Kos, had a grea... See more
Company replied
Company details
- #29 of 207 best companies in Travel agent
- #13 of 52 best companies in Cruise Travel Agency
- #9 of 32 best companies in Currency exchange service
- #11 of 102 best companies in Travel deals
- #3 of 19 best companies in Travel clinic
- #3 of 67 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
84 High Street, Gorseinon, SA4 4BL, Swansea, United Kingdom
- 01792899944
4.9
Excellent
383 reviews
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Very efficient gave her very best to…
Very efficient gave her very best to sort my needs for my disability booking
31 March 2026
Reply from Travel House - Gorseinon
Good Morning
Thank you for taking the time to leave us a 5* service review.
I am glad you managed to get another holiday arranged with al your needs taken care of.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
I always book my holidays through the…
I always book my holidays through the travel house in Gorseinon if possible.
The staff are so friendly and professional.Wouldnt think of booking anywhere else
17 March 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's lovely to hear that the staff are friendly and professional.
Thank you again for your support
Lindsey Branch Manager
Travel House Gorseinon
2nd time booking with travel house
2nd time booking with travel house. They don't disappoint. Friendly, welcoming and accommodate your needs and budget.
18 March 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's lovely to hear that the staff are friendly and welcoming and accommodate to your needs.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's great to hear that the staff were very helpful and professional.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Amazing Service from Lyndsey – Thank You again!
I wanted to take a moment to provide some very positive feedback about my recent experience with your company, and in particular, the exceptional service provided by Lyndsey.
I recently needed to make changes to my holiday dates due to unforeseen personal circumstances. I contacted Travel House feeling a little anxious about whether the changes would be possible and what the implications might be.
From the very first moment, Lyndsey was incredibly friendly, patient, and reassuring. She immediately put me at ease and listened carefully to my situation without any hint of frustration or rush, even though I know date changes can sometimes be complicated.
What really stood out was her adaptability and excellent problem-solving skills. Lyndsey explored every possible option, clearly explained what was and wasn’t feasible, found creative solutions within the available flights and accommodations, and successfully rearranged the entire booking to new dates that worked perfectly for us — all while keeping the impact on cost to an absolute minimum.
Her customer service was outstanding throughout the whole process: prompt responses, clear communication, genuine care for the outcome, and a real “can-do” attitude that made what could have been a stressful experience actually quite straightforward and pleasant.
Lyndsey is a credit to Travel House and I cannot recommend her highly enough. She turned a potentially disappointing situation into one where I felt genuinely looked after and valued as a customer.
Thank you again to Lyndsey — it’s exactly this level of personal, thoughtful service that will keep me coming back to Travel House in the future 🩷
14 March 2026
Unprompted review
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you so much for taking the time to leave us a 5* service review.
It's lovely to hear that I made you feel at ease when you were feeling anxious. I will always aim provide the best customer service for my customers and it's great to hear that this was received your end.
It's lovely to hear that you will return to the Travel House for future holidays.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Helen from Gorseinon office was…
Helen from Gorseinon office was extremely polite and helpful providing full details and ensuring I had a call back as promised
I Would definitely go to travel House next time I need to book a trip away
14 March 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. We always are grateful for your feedback and look forward to organising your next holiday. Kind Regards Helen
Confidence and Peace of Mind
Lynsey is always extremely helpful. She walks us through the process, explaining the hotel accommodation, vicinity of the hotel, times of the flights and about the place we are going to. She even offers to organise parking at the airport. She is very knowledgeable. She simplifies the whole process for us and gives us peace of mind.
10 March 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. We really appreciate your feedback. We look forward to organising your next Holiday.Kind Regards Helen
I always book my holidays & flights…
I always book my holidays & flights with the travel house in Gorseinon 6/3/26
7 March 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. Your feedback is very much appreciated. Kind regards Helen
Welcoming
Welcoming, friendly travel advisor. Easy to talk to and explained everything in detail. Found our perfect holiday
3 March 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for leaving us a 5* service review.
It's great to hear that the staff member was welcoming and friendly, and that they explained all the details to you.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Fantastic experience
Fantastic experience booking our large family holiday (12 people). Sarah listened and took all of our requests on board to help book the perfect trip. Can't wait to go!
25 February 2026
Reply from Travel House - Gorseinon
Good Morning
Thank you for leaving us a 5* service review, it's lovely to hear that Sarah listened to all your requests and found you the perfect holiday
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
The swift booking and knowledge of the…
The swift booking and knowledge of the staff. Very friendly staff and very helpfull
1 March 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for leaving us a 5* service review.
It's great to hear that the staff were very friendly and helpful, and that they had great knowledge.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
Fantastic service
Lyndsey was fantastic, and went above and beyond to find us a great deal to include all of our requests.
28 February 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for leaving us a 5* service review.
It's great to hear that the staff went above and beyond to find you a great deal.
I am sure you will have a wonderful holiday!
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
We're off to Belfast
Ladies in the travel agents were extremely helpful, and booked our special holiday with ease .. very happy 😊
28 February 2026
Reply from Travel House - Gorseinon
Good Morning,
Thank you for leaving us a 5* service review.
It's great to hear that the staff were extremely helpful and that you have a special holiday to Belfast to look forward to.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
The staff were very helpful and informative
The staff were very helpful and knowledgeable throughout my holiday booking. I had already narrowed my hotel choices down to two beforehand, once I had made a decision they did the rest, even matching the online price.
I then received an email confirming everything discussed, just a small deposit to pay and that was that, all done. You can also get your foreign currency here too...
12 February 2026
Reply from Travel House - Gorseinon
Thank you for you 5 star review. Glad to hear the staff were helpful and knowledgeable and that we found the right holiday for you.
Kind Regards
Helen
Very helpful in booking my holiday.
18 February 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. Your feedback is very much appreciated. I'm glad you found us very helpful and that we managed to find your holiday.
Kind Regards
Helen
Everything was thought of
Everything was thought of , with no fuss.
Thank you Lindsey.
17 February 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. Your feedback is much appreciated and glad to hear everything was thought off.
Kind Regards
Helen
Always get a fantastic welcome with…
Always get a fantastic welcome with lyndsey and her staff. Always going above and beyond their duties. Always happy with our holidays
17 February 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. Your feedback is much appreciated. It is always pleasure helping you plan your holidays. We look forward to planning your next getaway!
Kind Regards
Helen
The staff all ways try there best To…
The staff all ways try there best To get what you want.
16 February 2026
Reply from Travel House - Gorseinon
Thank you for your 5 star review. Your feedback is much appreciated. We always try our best to meet your needs and find your perfect holiday.
Kind Regards
Helen
Lindsey was excellent in helping me to…
Lindsey was excellent in helping me to choose a holiday of which I had no idea where I wanted to go
8 February 2026
Reply from Travel House - Gorseinon
Thank you fro your 5 star review. Your feedback is much appreciated and happy that we found your perfect holiday.
Kind Regards
Helen
Girl who sorted us out was nothing…
Girl who sorted us out was nothing short of SENSATIONAL, expert knowledge of the resort we booked, couldn't be happier and will definitely be back 💯🔥👑👑
5 February 2026
Reply from Travel House - Gorseinon
Good Afternoon,
Thank you for taking the time to leave us a 5* service review.
It's lovely to hear that the staff had excellent knowledge of the resort that you have booked.
Many Thanks
Lindsey Branch Manager
Travel House Gorseinon
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