Friendly welcome from Liz and Chris, every staff member equally friendly. Relaxed atmosphere throughout my visit. Liz gave me friendly, constructive suggestions/advise re my choices of hotel. T... See more
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See what reviewers are saying
Great service. Justin went way above and beyond in finding the ideal holiday for family group, with overlapping dates and specific requirements Best Travel Agent experience I have had - he fo... See more
Great service at Travel house Merthyr with Chris , was looking for a 4 day break . Chris looked at a few places with our suggested budget he spent a lot of time showing us different places & we settle... See more
Because of the service we received. We have booked lots of holidays from the merthyr branch and we find the staff so helpful.... we always like to deal with Chris,,, not that the other members of sta... See more
Company details
- #29 of 208 best companies in Travel agent
- #13 of 52 best companies in Cruise Travel Agency
- #9 of 32 best companies in Currency exchange service
- #11 of 102 best companies in Travel deals
- #3 of 19 best companies in Travel clinic
- #3 of 66 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
Unit 1, Beacons Pl, Merthyr Tydfil, CF47 8DF., Mid Glamorgan, United Kingdom
- 01685386333
4.9
Excellent
387 reviews
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Reply from Travel House - Merthyr
Thank you for your 5* review
EXCEED in Excellent Customer Service
I've used TravelHouse in Merthyr Tydfil twice for booking Package Holiday.
Even travelled to Merthyr specifically to book through Travel House (rather than online.)
Chris & Justin Exceed Excellent Customer Service - Very Professional, always so Happy and More than Helpful, in All respects.. Go More than the Extra mile, nothing is to much to ask, before, during and after holiday..
All staff in TravelHouse Merthyr I cannot Rate Highly Enough, their Holidays are Excellent Value, whether wanting just B&B, All Inclusive, Luxury..
Superb 👌
16 August 2025
Reply from Travel House - Merthyr
Thank you so much for the lovely review.
We are very grateful.
Have an amazing holiday. Can't wait to hear all about it.
See you soon
Really helpful
Really helpful , booked in may and again in August, the person I dealt with ( Chris ), was brilliant,
9 August 2025
Reply from Travel House - Merthyr
Thank you very much for the great review.
See you for your next trip!
My second time booking a cruise through…
My second time booking a cruise through this company staff are really friendly and professional would highly recommend booking through this company
10 August 2025
Reply from Travel House - Merthyr
Thank you very much for your kind review
Reply from Travel House - Merthyr
Thankyou very much for the review.
Much Appreciated.
Have a great holiday!
Great
Was really helpful 1st time going on holiday so made us feel at ease and explained everything
16 August 2025
Reply from Travel House - Merthyr
Thank you very much for the review.
See you when your tickets are ready!!
Very helpful
Very helpful, friendly, and informative. Chris Allen, the agent we spoke to, was absolutely brilliant.
16 August 2025
Reply from Travel House - Merthyr
Thank you so much for a lovely review
Reply from Travel House - Merthyr
Thank you Alan for the review. See you again soon
we always use these because they always…very helpfull
we always use these because they always do their best to assist you when booking.
3 August 2025
Reply from Travel House - Merthyr
Thank you very much for your review.
See you both soon
Very friendly and efficient staff
Very friendly and efficient staff, found exactly what we was looking for
3 August 2025
Reply from Travel House - Merthyr
Thank you very much for the review.
First time visiting but not the last
I had a package holiday booked with a different company & due to lack of numbers it was cancelled. Went to Travel House Merthyr on a friend’s recommendation.
They were brilliant! No appointment, just walked in & was seen immediately. There was no upselling nor a hint of bullying, actually the opposite. Everyone was lovely but Chris was so patient & friendly. He listened, yes made suggestions but they were always with the open mindset to save money & an easier way to do something. I walked away happy with the perfect trip, cheaper than my previous trip but with a higher or identical specification. Take the stress out of organising a holiday and go here.
8 August 2025
The Travel House Experience.
Over the last 2 decades my wife and I have enjoyed holidays, (generally twice a year) visiting many destinations in the UK, Europe and United States. On each of these occasions we have arranged our holidays with the help, advice and expertice of staff at Travel House (Merthyr Tydfil). We have enjoyed the highest level of service provided. Thank you.
7 August 2025
Very friendly and eager to help!
3 August 2025
Reply from Travel House - Merthyr
Thank you so much for your 5 * review
The staff was fantastic Jamie and Chris…
The staff was fantastic Jamie and Chris are two great guys nothing was to much trouble for them
2 August 2025
Reply from Travel House - Merthyr
Thank you so much for the review.
See you soon for you tickets
Chris in the merthyr Tydfil store is brilliant!!
Chris in the merthyr Tydfil store was fantastic and made our booking experience great!!
23 July 2025
Reply from Travel House - Merthyr
Thank you very much Sheila. It was a pleasure. See you soon for oyur tickets
Elizabeth explained everything…
Elizabeth explained everything regarding my holiday she was very helpful and thorough.You felt at ease in her company.Thank You Elizabeth
26 July 2025
Reply from Travel House - Merthyr
Thanks for the kind words, we hope you have a great holiday
Nice experience
The staff in the Travel house are so friendly they put you at ease straight away they take time to understand your needs and the type of holiday you are looking for and give really good advice. They make booking your holiday fun and that makes it feel part of your holiday experience. Keep going what you are going
23 July 2025
Reply from Travel House - Merthyr
Thanks so much for the kind words! 🌟 We're thrilled to hear you've had great experiences with us!
cruise holiday
Chris was so helpful and his knowledge of the holiday we were looking to book was second to none
20 July 2025
Reply from Travel House - Merthyr
Thank you for your 5* Review
Reply from Travel House - Merthyr
Thank you for your 5* Review
Great Experience
Chris was so knowledgable, kind and really friendly. He made the whole booking experience really enjoyable and stress free. He made us feel like booking our cruise was the important part of his day. Great service
20 July 2025
Reply from Travel House - Merthyr
Thank you very much for your review. It was nice to meet you all
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