Travel House - Merthyr Reviews 

Always had a great experience booking our holidays with travel house Merthyr can’t do enough for you

The staff at Merthyr are always polite , professional and do their utmost to ensure you get the holiday you are looking for. Nothing is too much trouble, spending time to look at different travel options to make your holiday more comfortable and easier for you. Offering insights if any of them had been to a particular resort or hotel etc.

This company is professional, courteous and knowledgeable. I am always greeted with a friendly manner and most helpful attitude. I can recommend Travel House to anyone as their knowledge is immense.

Chrs who made the booking for me was polite friendly and professional as are all the staff in the Merthyr Branch.

As ever, the service from Travel House Merthyr is excellent. Very friendly and helpful with no pressure at all to buy anything.

Very helpful

Excellent customer service. Gave good advice on holiday destinations. Friendly and welcoming.

Our travel agent Sophie was extremely helpful. We went in with some requirements but didn’t know where we wanted to go. Sophie was amazing giving us everything we asked for and more. Would definitely go to her for my next holiday.

Brilliant service. Went way above what they needed to do. Couldn't help enough.

Excellent service, polite staff who are knowledgeable and friendly! Would never book anywhere else

We have dealt with travel house for many years

Out travel consultant Sophie made this booking as great experience. She gave us a range of options based on our outline plan which involved flights from two different locations, 3 destinations and train journeys between.
She was knowledgeable, informative and answered all questions with ease. It was an easy decision to book as Sophie had done all the hard work for us. Can't wait for this holiday, and will definitely request Sophie's support for our next booking too.

Every time I book a holiday I’ve always gone there the staff are brilliant and can’t do enough to help you in every way. I’ve just booked Iceland and it was so easy I can just sit back and relax all the hard work was done for me

Went to Jamie at the travel house to book excursions for an upcoming holiday and then ended up also booking another holiday the day later, amazing help and everything was so smooth running and stress free. Thank you travel house for a easy experience

Friendly helpful staff nothing was to much trouble for them

Friendly, helpful, found us a holiday in minutes, then got us seats, our boarding passes, checked our transfers and booked our parking. Have used them previously and will use them again.

Excellent service from Justin in Merthyr. Prompt and efficient exactly how it should be. Very impressed and will definitely use your services in the future

This is the first holiday my wife and I have booked since 2017, following a very difficult time with my health and recently undergoing a double lung transplant. From the very beginning, Jamie treated us with such kindness, care, and respect. He made us feel comfortable and safe throughout the whole process, never once pushing us, but instead empowering us to make the choices that felt right for us. His patience, professionalism, and genuine support turned what could have been a daunting experience into something truly exciting and positive.

We are so grateful for Jamie’s outstanding customer service and the way he looked after us. He has made this holiday feel even more special, and we cannot thank him enough.