A very good agent who quickly tapped into what was available and prices. She also gave good advice re the destinations and what we could do there during our day visit from the cruise. She was a coveri... See more
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See what reviewers are saying
Ellie was wonderful, as always! She listened to what I required, was very informative about the hotel & was very courteous and approachable!
An excellent and informative service. A variety of options offered so making the choice of holiday easier as we were uncertain which would be the best time to go. Also booked UK hotel prior to flight.... See more
Company replied
We knew where we wanted to go and when, Alana did the rest patiently, efficiently and to our entire satisfaction. Alana is a pleasure to deal with and a asset to Travel House Mumbles. She knows what s... See more
Company replied
Company details
- #28 of 206 best companies in Travel agent
- #14 of 53 best companies in Cruise Travel Agency
- #9 of 32 best companies in Currency exchange service
- #13 of 102 best companies in Travel deals
- #3 of 20 best companies in Travel clinic
- #3 of 66 best companies in Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
21 Newton Road, Mumbles, SA3 4AS, Swansea, United Kingdom
- 01792366636
4.6
Excellent
74 reviews
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Great service
Travel House put together a comprehensive itinerary for our fly/drive around New Zealand. They were really friendly and patient with enquiries and amendments and updated us regularly.
23 July 2025
Reply from Travel House - Mumbles
Good Afternoon Geoffrey
Thank you so much for your 5* review, we really appreciate it.
It was truly a pleasure putting together this itinerary for yourselves and it definitely is a trip of a lifetime! We look forward to seeing you again soon.
Thank you
Danielle
Branch Manager
Reply from Travel House - Mumbles
Good Afternoon
Thank you so much for your 5* of Abi, it really means a lot to us. We look forward to seeing you again soon!
Danielle
Branch Manager
Reply from Travel House - Mumbles
Good Morning
Thank you so much for your 5* review of Abi, it is truly appreciated. We look forward to welcoming you back in branch soon.
Danielle
Branch Manager
Excellent!
Staff were really friendly and efficient. Found me exactly what I was looking for and it was cheaper than I had found online for the same package. Was able to pay by direct debit broken down into manageable monthly payments. Excellent service. Would highly recommend!
25 July 2025
Reply from Travel House - Mumbles
Hi Amy
Thank you very much for your 5* review, we truly appreciate the time you have taken to leave us this.
Happy we found exactly what you were looking for, and we look forward to seeing you again soon!
Thank you again
Danielle - Branch Manager
Excellent service and pleasant.
8 June 2025
Reply from Travel House - Mumbles
Good Evening
Thank you very much for taking the time to leave us a 5* review - we really appreciate it.
We look for forward to seeing you again soon!
Danielle
Branch Manager
Reply from Travel House - Mumbles
Good Morning
Thank you so much for your 5* review, we appreciate you taking the time to write it.
We look forward to seeing you again very soon.
Chloe
Branch Manager
Sadly I had to cancel my booking and …
Sadly I had to cancel my booking and Abi and colleague Danielle could not have been more sympathetic and courteous
25 May 2025
Reply from Travel House - Mumbles
Good Afternoon
Thank you for leaving us a 5* review. And we are truly sorry again that you had to cancel. We look forward to seeing you again soon.
Thanks
Danielle
Branch Manager Travel House Mumbles
Alana at Mumbles branch was attentive
Alana at Mumbles branch was attentive, so helpful and found us the best deal and exactly what we wanted. We hoping the city break will be as smooth
2 May 2025
Reply from Travel House - Mumbles
Good Afternoon Mrs Davies
Thank you so much for your 5* review, we are truly grateful! We look forward to seeing again soon.
Thanks
Danielle
Travel House Mumbles Branch Manager
Reply from Travel House - Mumbles
Good Afternoon
Thank you for your 5* review it really means a lot. Glad we could help you find your holiday.
Thanks
Danielle
Travel House Mumbles Manager
Excellent service
Both Alana and Abby were really helpful in finding just the right cruise my husband and I were looking for.
16 April 2025
Reply from Travel House - Mumbles
Hello,
Thank you so much for your 5* review. We are so glad to read that we found you your cruise!
Wishing you a wonderful holiday
Kind Regards,
Travel House Mumbles
Reply from Travel House - Mumbles
Thank you for kind words. We look forward to welcoming you in store in the near future.
Abi listened carefully to our…
Abi listened carefully to our requirements and addressed them well with the package chosen. She made booking our holiday a smooth experience.
1 April 2025
Reply from Travel House - Mumbles
Thank you for your kind words, we are glad you had a smooth experience with us in store. We look forward to welcoming you back into store in the future.
Chelsea in your Mumbles office was very…
Chelsea in your Mumbles office was very efficient, knowledgeable and courteous - top marks!
18 March 2025
Reply from Travel House - Mumbles
We are glad you have received excellent service and look forward to welcoming you back into branch in the future.
Easy access for booking.
Easy access. Just down the road from where I live.
Very nice assistant.
All the answers at her fingertips.
25 March 2025
Reply from Travel House - Mumbles
Thank you for your kind words, it means a lot for us in Mumbles. We look forward to welcoming you back into branch in the future.
Agent was great really helpful and…
Agent was great really helpful and understanding, went through everything about our holiday and can't fault the service we had, highly recommend
23 March 2025
Reply from Travel House - Mumbles
Thank you very much for your kind words, it means a lot for us in Mumbles. We look forward to welcoming you back into branch in the future.
helpful staff
6 March 2025
Reply from Travel House - Mumbles
Thank you for your kind words, we look forward to welcoming you back into branch in the future.
The staff are very friendly and…
The staff are very friendly and knowledgeable. I had not been abroad for a number of years.
They could not have been more patient.
Thanks for the level of service given.
They found the right holiday for me.
21 February 2025
Reply from Travel House - Mumbles
Thank you for your kind words Mr Clegg, it really does mean a lot for us in branch. We look forward to welcoming you back into branch in the future. Alannah.
A very pleasant booking experience.
We knew where we wanted to go and when, Alana did the rest patiently, efficiently and to our entire satisfaction. Alana is a pleasure to deal with and a asset to Travel House Mumbles. She knows what she’s doing and understands the travel business and customer requirements.
13 February 2025
Reply from Travel House - Mumbles
Dear Mr Fisk, thank you so much for your kind words, it means a lot for us in branch. We look forward to welcoming you back into branch in the future. Alannah.
Very helpful staff and good advice
31 January 2025
Reply from Travel House - Mumbles
Thank you for your kind review, we always strive to do the best for our customers. We look forward to welcoming you back into branch in the future.
What a challenge, what patience.We have used Travel House Mumbles on a…
We have used Travel House Mumbles on a number of occasions and always very good friendly service. This time it was a real challenge for Alannah and Gareth to try and find the hotel we had fanced. Alannah worked her socks off with phone call after phone call but we got there in the end. Cannot thank them enough.
Brilliant service.
30 January 2025
Reply from Travel House - Mumbles
Thank you so much for your 5 star review and kind comments. We really do appreciate your reviews and always strive to give 110% service in branch. I know Alannah will be over the moon with this review. Once again, thank you so much for taking time out to write this review. Thanks, Gareth. Branch Manager.
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