It takes a while for them to kick it in after being out of the hospital. So we stayed in a hotel for 6 days until they made first class arrangements for travel, etc. Still waiting for reimbursement... See more
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Review summary
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Simon Harrison was very helpful: kind, competent, understanding. His attentiveness outshined the rest. I would give him 5 stars. However, the overall wait to get to him was almost 30 minutes, which in... See more
Company replied
It was an assurance knowing we were covered from the day we purchased our vacation right up until our vacation, during our vacation & travel to & from & until we were safely home. Thankfully we didn't... See more
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Because of a prior incident when we had to cancel a major trip but had travel insurance, we always opt in. TII is our choice. Thankfully, we have not had to submit any claims.
Company replied
Company details
About Travel Insured International
Written by the company
With over 30 years of experience, 2,000+ partners, and 10 million+ trips protected, Travel Insured International delivers robust travel protection plans designed to fit every traveler and every trip. Whether you’re planning a family vacation, a luxury cruise, or a once-in-a-lifetime adventure, our suite of products offers flexible coverage and 24/7 non-insurance traveler support so you can travel with confidence.
Why Choose Travel Insured?
- Customizable coverage for every trip type—family, cruise, adventure, solo travel
- Optional Cancel or Interrupt for Any Reason bundle available on select plans
- Pet, rental car, and adventure sports bundles to fit your lifestyle
- 24/7 worldwide non-insurance traveler support and concierge services included on every plan
- Fast, digital claims process and real-time support
- Trusted by travelers for over 30 years
Frequently Asked Questions
Q: How much does travel protection cost?
A: The cost of our travel protection plans depends on various factors, including trip cost, travel dates, and level of coverage selected. Some of our plans can often be cost-effective for families, as children 17 and under may be included at no additional cost. It’s important to compare our plans and review the plan details to make sure the coverage meets your specific needs. If you want exact pricing, you can get a quote online at any time or contact our Customer Care team for assistance. All plans contain insurance benefits and non-insurance travel assistance services.
Q: What is the Optional Cancel or Interrupt for Any Reason Bundle?
A: The Optional Cancel or Interrupt for Any Reason Bundle allows you to cancel or interrupt your trip for reasons not otherwise covered by your plan. This option adds flexibility if something personal or unexpected causes you to change plans. You may be eligible for partial reimbursement, when the reason for cancellation or interruption falls outside the listed covered reasons. Additional cost and terms apply.
Q: What is the difference between Trip Cancellation and Trip Interruption coverage?
A: If you are not able to take your trip due to a covered reason you would file a Trip Cancellation claim. If you have already departed for your trip and have to return home for a covered reason you would file a Trip Interruption claim. See our chart for Trip Cancellation and Trip Interruption covered reasons.
Q: How do I get help or file a claim while traveling?
A: Our 24/7 Traveler Support Service is available worldwide. You can reach us at 1-800-494-9907 (U.S./Canada) or 1-603-328-1707 (International). Claims can be filed online at www.travelinsured.com/claims.
Enjoy a 14-Day Free Look Period on Your Travel Protection Plan
Take your time to review your plan. Travel Insured is committed to your satisfaction as a customer
When you purchase a Travel Insured protection plan, you have 14 days to review all the plan details at your own pace. If you decide the plan doesn’t meet your needs and you haven’t started your trip or filed a claim, you can cancel within this period for a full refund. This can give you the flexibility and confidence to make sure your coverage is right for you.
Learn more.
Contact info
P.O. Box 6503, 06033, Glastonbury, United States
- 1-800-243-3174
- www.travelinsured.com
4.1
Great
2k reviews
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Trip cancelled by the cruise line
Trip cancelled by the cruise line. Never received the travel insurance monied back. Irresponsible insurance.
10 July 2025
Reply from Travel Insured International
I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to Reviews@travelinsured.com with your full name, plan number, contact information, details of your review and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
My claim was sent in 4 months ago and…
My claim was sent in 4 months ago and it has not been filled. Your review department has not been contacting me directly or promptly with questions. We travel often and will not use this insurance again.
20 May 2026
Reply from Travel Insured International
Dear Robert Rollo,
We understand how frustrating this has been, and we’re sorry for the time and inconvenience involved in resolving your claim. During our review, we were waiting for a response from the travel agent so we could confirm the information needed to move forward. Now that we have received the necessary information, payment has been issued. We truly appreciate your patience throughout this process and regret the delay.
-Catherine
Insurance brings confidence
Having the plan brought a degree of confidence to our plans! Removed the worry!
7 June 2025
Reply from Travel Insured International
It is wonderful to hear that! Having a clear roadmap truly changes everything by replacing anxiety with control. When you map out the steps in advance, your brain stops treating the future as an overwhelming question mark and you able to enjoy your trip.
We were refunded the total amount for…trip
We were refunded the total amount for an insured trip where my husband had gotten ill and could not go
13 May 2026
Reply from Travel Insured International
We are sorry you were unable to go on your trip and that your husband had a speedy recovery. Hopefully you will reschedule and enjoy. Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
This is the second time I gotten…
This is the second time I gotten insurance from you and don’t have any complaints.
12 May 2026
Reply from Travel Insured International
Thank you for your continued trust in traveling insured with us! Here's to protecting life's precious moments together.
Will not travel without insurance
The company made it easy to secure insurance for our trip and travel with lease of mind.
22 June 2025
Reply from Travel Insured International
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there.
It was very easy to choose and pay for…
It was very easy to choose and pay for insurance. I didn't need to use it while traveling, fortunately.
18 May 2026
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Didn’t use but comforting knowing it…
Didn’t use but comforting knowing it was there. Friends did have to use theirs.
8 November 2025
Reply from Travel Insured International
I'm so sorry your friends had to go through whatever happened, but it's amazing how much stress a good policy removes when those emergencies pop up. It really is the best safety net. We love being part of your treasured travel moments.
I would give this company zero stars if…
I would give this company zero stars if allowed.
Travel Insured is great at keying information into a computer program and letting the software program spit out a refund amount. But can you actually read the 68 pages of documentation YOU required me to gather and upload and realize I missed my entire trip to Finland due to a Finnair flight having a bad tire and delaying my trip for 3 days thus, missing in country flights and all the scheduled activities. No you did not. I received 1/5 of a refund of the cost of the trip. I actually received less than that when you factor in the cost of purchasing your worthless insurance.
Trip cost? $5500
Insurance cost? $300
Refund? $1000
When I asked to speak to a supervisor to explain why I am not entitled to a full refund, I was told no.
If this company had any integrity whatsoever, the most senior employee would review my claim and provide me the full refund I’m entitled to since I missed my entire trip to see the Northern Lights.
In Catherine’s reply below, she said a member of the team would reach out to me. They did. Kristen called and left a message with an extension to call back. I called the extension back and it took three calls, speaking to three different customer service reps for them to 1) figure out who “Kristen” is ( Kristen didn’t leave her last name in her voicemail) 2) figure out what Kristen’s work schedule is and 3) figure out how to transfer me to Kristen’s voicemail.
I left Kristen and voicemail and she never called back.
I heard very good things about the travel insurer, Faye. I’ll be using them next time.
12 May 2026
Unprompted review
Reply from Travel Insured International
Dear Mary Skinner Navarre Realtor,
We are very sorry to hear about your experience and understand how upsetting it must have been to miss your trip and the special plans you had made. We also recognize the time and effort it took to gather and submit the documentation for your claim, and we appreciate you sharing your concerns with us.
A member of our claims leadership team has reached out to discuss the claim outcome with you in more detail and hopes to speak with you soon. Please know that each claim is reviewed carefully in accordance with the terms, conditions, and applicable provisions of the policy purchased. We appreciate the opportunity to provide further clarification regarding the claim decision and payment, and we value your feedback.
-Catherine
Easy to use and understand website to…
Easy to use and understand website to select required international travel insurance needs
25 April 2026
Reply from Travel Insured International
Thank you for your positive feedback. Here is to more worry-free moments.
Times I Will Remember
Times I Will Remember
The Mercedes Motorcoach is luxury and smooth driving. Having professional drivers who are polite and friendly. Bardos Laszlo excellent. My Travel Director Gerwin Trafalgar was Top Notch and caring about every one. They both made the experience amazing and I felt secure. In Vienna Austria at the Gala Viennese Concert I was chosen to play an instrument with the Conductor on stage with over 200 people watching and I had fun and this was memorable and an honor for me. I will always remember in my heart.
7 May 2026
Reply from Travel Insured International
Performing an instrument on stage with the conductor in Vienna sounds like an incredible, once-in-a-lifetime experience. We are honored to have been part of such a magical and cherished memory.
Didn’t have to use travel insurance so…
Didn’t have to use travel insurance so I really can’t give a review.
6 March 2026
Reply from Travel Insured International
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there.
I couldn’t go on the trip
I couldn’t go on the trip. The coverage did not cover the reason for cancellation.
19 November 2025
Reply from Travel Insured International
"I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to Reviews@travelinsured.com with your full name, plan number, contact information, details of your review and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine"
It was easy to sign up and we thought…
It was easy to sign up and we thought the price was okay for the insurance we took. Thankfully we didn’t need to use it!
23 May 2026
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Easy to purchase policy
Easy to purchase policy. Did not need to make a claim, so cannot review claims process.
26 February 2026
Reply from Travel Insured International
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
It was great to have the insurance and…
It was great to have the insurance and I'm grateful I didn't need it this time.
2 July 2025
Reply from Travel Insured International
Thank you for sharing! . While we hope our product brings peace of mind, sometimes the best outcome is not needing it at all! We hope to serve you again.
Paid Claim Quickly and In-Full
Good and prompt communication before our trip, and during a claim after our trip. I received multiple phone calls and emails from the Travel Insured agent assigned to my claim. The only criticism I have is that they should be clearer that the online claim submission system doesn't work. However, after I emailed all the documents, I received full reimbursement very quickly. I am very happy with Travel Insured!
2 March 2026
Unprompted review
Reply from Travel Insured International
Thank you for your review! We do apologize that the online claim portal gave you technical difficulties, emailing your documents directly is a highly effective workaround for getting your proof of loss submitted and securing a fast reimbursement. We love being part of your treasured travel moments.
Italy
We signed up and our trip went off without a snag so we never had a reason to worry about using our trip insurance.
8 May 2026
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Reply from Travel Insured International
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there.
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