Pedro Ramirez helped immensely on Nov 9, when the airline accidentally had us going to Miami, instead of Ft. Lauderdale. We were to leave the next morning. Then they were going to charge us an exo... See more
Company replied
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See what reviewers are saying
I tried to complete my booking three times but had trouble with the payment. After giving up I got a call from TravelJunction. I was helped through the process by a helpful young man who gave me... See more
Company replied
We booked our emitates flights through travel junction. But we got a call back saying one of our flights seats are no longer available dxb to yyz and therefore we were asked to pay $250 more per ticke... See more
Company replied
Great price excellent customer service , Vance Victor went above and beyond to help me ensured everything was in order Also told me for any future queries on this booking I can contact him directly... See more
Company replied
Company details
Information provided by various external sources
https://t.co/PLa5yBNi30 is an online company offering online travel products and services.
Contact info
Salisbury Road, TW4 6JQ, Hounslow, United Kingdom
- 8442160381
- info@traveljunction.ca
- www.traveljunction.ca
4.3
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Great price excellent customer service
Great price excellent customer service , Vance Victor went above and beyond to help me ensured everything was in order
Also told me for any future queries on this booking I can contact him directly which so good and not seen with other travel companies
21 October 2025
Reply from TravelJunction
Dear Passenger,
We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.
Thanks and Regards,
Customer Relations Team
The flights had to be changed and there…
The flights had to be changed and there was more cost.
21 October 2025
Reply from TravelJunction
Cher passager,
Nous sommes sincèrement désolés d'apprendre votre expérience et nous excusons sincèrement pour la gêne occasionnée. Nous mettrons tout en œuvre pour améliorer encore nos services. Nos clients sont notre priorité absolue.
Merci et cordialement,
Équipe Relations Clients
No returns call as promised and no follow up with solution
I called in yesterday. I spoke to a supervisor the supervisor said she would look into my situation and would call me back in two hours. I never heard back. It’s very difficult to get the help and solution we need.
12 August 2025
Reply from TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Had great experience with associate…
Had great experience with associate while making my flight booking.
6 October 2025
Reply from TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Worst experience ever
Worst experience ever. Please do not deal with travel junction. It is been weeks since they have promised to refund me and it is still not be materialized. Whenever you call, they keep telling tomorrow or in à few days. I believe their agents have been Trained just to tell lies to customers. Completely unbelievabke
28 August 2025
Unprompted review
Reply from TravelJunction
Dear Passenger,
We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.
Thanks and Regards,
Customer Relations Team
Staff were very helpful
17 September 2025
Reply from TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Reply from TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
They do folllow up
10 September 2025
Reply from TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Excellent !!!!!
28 August 2025
Unprompted review
Reply from TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Reply from TravelJunction
Dear Passenger,
We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are honoured to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.
Thanks and Regards,
Customer Relations Team
Positive experience
The website is easy to use. All the information required are accessible and clear. I’m also satisfied about the price I paid for my tickets. However, you should offer to add options when we reserve our flight, like add a luggage.
14 August 2025
Reply from TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Reply from TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Fantastic customer service!
14 August 2025
Reply from TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Reply from TravelJunction
Dear Passenger,
We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!
Thanks and Regards,
Customer Relations Team
Reply from TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Constant and relentless badgering
Constant and relentless badgering on the phone. Never met a company that feels the need to call a matter of seconds after every email they send. Annoying, unhelpful and regretting using travel junction for my booking
6 August 2025
Reply from TravelJunction
Dear Passenger,
We are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We will definitely work towards improving our services even more. We value our customers beyond everything.
Thanks and Regards,
Customer Relations Team
Smooth booking
Smooth booking, great deals, and reliable support—made my flight hassle-free!
6 August 2025
Reply from TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
ticket received fairly quick and…
ticket received fairly quick and communication was smooth
1 August 2025
Unprompted review
Reply from TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
Reply from TravelJunction
Dear Passenger,
We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.
Thanks and Regards,
Customer Relations Team
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