Travel Junction Reviews 

17,727
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,335 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and easy booking process, noting that purchasing tickets is completely straightforward and efficient. Consumers also appreciate the great prices and transparent costs with absolutely no hidden charges added at checkout. Many people find the support team friendly and helpful when arranging their trips. However, some people mentioned facing unexpected extra charges and unhelpful customer service when trying to fix booking errors. A few reviewers also noted a lack of communication and poor support when severe issues arose with their flights. Some travelers felt frustrated by the lack of prompt assistance during difficult situations.

What people talk about most

Price

People report positive experiences with price, often noting that tickets are very affordable and competitive... See more

Booking process

Customers consistently note positive experiences with booking_process, describing the platform as quick,... See more

Service

Users describe positive interactions with service, highlighting that everything is well organized from... See more

User experience

Consumers find user experience to be very positive, highlighting a well-organised and stress-free process... See more

Customer service

Customers report positive experiences with customer service, noting great guidance, reassurance, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked our trip later in the year with Travel Junction. We have had some bad experiences with online travel agents in the past, mainly charging us a fortune as we misspelled a travellers name... See more

Company replied

Rated 5 out of 5 stars

TJ offered very competitive price. Very active and easy to make booking. No hassle. Even they change my ticket very promptly after getting my confirmation as flight timing changed.

Company replied

Rated 5 out of 5 stars

It’s been a pleasure to booked my flight with this company again as they are very accommodating and affordable amongst others. Can’t wait to enjoy my day flying soon and spend Xmas with family and... See more

Company replied

Rated 5 out of 5 stars

So far everything is great, booked Japan tickets via Travel Junction (took about 12 hours to receive e-tickets after the confirmation email). Only thing I would say it was not super obvious what inf... See more

Company replied


Company details

  1. #20 of 43 best companies in Flights search site
  2. #105 of 146 best companies in Tour operator
  3. #155 of 206 best companies in Travel agent

Information provided by various external sources

Traveljunction.co.uk is an online company offering online travel products and services .Traveljunction.co.uk is a part of FLIGHTS AND HOLIDAYS UK LTD (Company Reg No.: 09162028, VAT No.: 204729911). All our products are ATOL protected which means your money is safe and protected.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(17,727)

1,278 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy and simple to book and very…

Very easy and simple to book and very competitive price. Highly recommended

4 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 4 out of 5 stars

The whole experience has been really…

The whole experience has been really great.

3 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish.

3 August 2026
Unprompted review
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Great price and good customer service

Great price and good customer service. Looking forward to going on holiday would use again.

3 August 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Great experience

It was amazing experience, good price

30 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Good service

Good service

31 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 4 out of 5 stars

No need to be anxious……

First time using Travel Junction (or any other agency) and thought it all too good to be true. Very anxious when pressing the button to pay £4,500 for multi city business tickets. But hey, e-tickets turned up promptly and all showed up on airline websites.
Easily booked specific seats. Very pleased indeed.

29 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 1 out of 5 stars

We want to change our tickets within 24…

We want to change our tickets within 24 hours but they said they will charge 100 pound per person to exchange.

30 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.

Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

It’s very nice experience with travel…

It’s very nice experience with travel junction 👍 loved and price nice

29 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

No issues at all

No issues at all. Thank you

30 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 4 out of 5 stars

Easy to book

29 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Great service

Great service

30 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

The experience was great

The experience was great. The prices were good for the season as well

29 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 4 out of 5 stars

Booked flights for a great price

Booked flights for a great price. Got confirmation from them following day. Only problem they used their email as the confirmation mail with Lufthansa so I was unable to book my seats and try for an upgrade. Took 4 calls and o er an hour with Lufthansa to sort. Otherwise good service.

29 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

It was easy to book and had reasonable…

It was easy to book and had reasonable prices

29 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 4 out of 5 stars

Good experience and prices

Good experience and prices

29 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

Great experience

29 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Rated 5 out of 5 stars

great low price

great low price, hassle free!

29 July 2026
Travel Junction logo

Reply from Travel Junction

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

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