Travel Republic Reviews 

83,766
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,073 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely competitive prices and the quick, straightforward booking process that makes planning a vacation effortless. Consumers also appreciate the professional approach and note that the support staff is exceptionally helpful and polite when handling special requests. However, some people mentioned that the recent website redesign introduced frustrating glitches and made navigation less intuitive. A few other people also felt that reaching out for customer support via email or phone was challenging when issues arose. Some reviewers experienced complications regarding booking details and post-purchase communication with the agency.

What people talk about most

Booking process

Reviewers highlight positive aspects of booking process, noting that the website is easy to navigate, options... See more

Price

People report positive experiences with price, frequently highlighting that holidays are much cheaper... See more

Holidays

Users describe ambiguous interactions with holidays, as many reviewers report finding competitive prices,... See more

Website

Customers had ambiguous experiences with website, with many reviewers praising the platform for being easy to... See more

Staff

Consumers find staff to be exceptionally helpful, with reviewers frequently praising polite team members who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An unexpectedly good choice! Very easy choice - visible variety of hotels, as well as relatively easy payment. Three generations at the seaside - grandmother, son and grandson on the Black Sea coa... See more

Company replied

Rated 5 out of 5 stars

I booked a stay with TR today after being let down by both EDreams (worst customer care ever) and Lastminute both of whom failed to confirm a booking the former having taken a month and my money befor... See more

Company replied

Rated 5 out of 5 stars

I recently visited Da Nang in Vietnam and used Travel Republic as I have done for the past 3 years. The Mercury Grand Hotel is a lovely place to base your holiday. Spotlessly clean , incredibly hel... See more

Company replied

Rated 5 out of 5 stars

Looking to book a hotel in Malta and TR came up with a huge, varied selection to choose from. Chose my Hotel and booked it, then searched other sites to compare and TR came on top for choice and pri... See more

Company replied


Company details

  1. #143 of 206 best companies in Travel agent

Written by the company

As one of the UK's first online holiday companies, we’ve been giving holiday power to the people for over 20 years. We believe that everyone has the right to a proper holiday, no matter what. But these days, there’s a lot of obstacles getting in the way of that freedom, like bossy bosses and soaring flight prices. That’s why our super low prices and variety of choice makes it easier for people to explore every corner of the world, from here to Timbuktu. We’ve got city breaks to Paris, winter sun holidays in the Maldives, budget trips to Spain, idyllic island getaways in Greece, all-out luxury trips in Dubai, and everything in between. With a selection of over 300,000 hotels and 200 airlines, every one of our customers is free to conquer the world one holiday at a time. Once our customers book with Travel Republic, every one gets exclusive access to ticketed attractions around the world. Making sure you’re free to experience everything from the iconic theme parks of Orlando, to the desert safaris in Marrakech. So seize the super holidays at super low prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

84k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(83,766)

950 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I always use travel republic

I always use travel republic. Generally the most competitive on prices

9 August 2025
Travel Republic logo

Reply from Travel Republic

Hello Stephen, thank you for your evaluation!
We´re happy to help you find a great offer for your trip.
Hope to see you travelling with us again soon!

Kind regards
The Travel Republic Team

Rated 1 out of 5 stars

Our holiday to the Maldives was…

Our holiday to the Maldives was cancelled due to the Iran conflict on 14th April. 4 weeks later and we have not received any refund despite continuous chasing. Awful customer service.

8 May 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi Rob,

We’re very sorry to hear about your situation and sincerely apologise for the delay.
Please be assured that your case has now been escalated to the previous owners for review.
We are continuing to follow this up with them and appreciate your patience while this is being resolved.

Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

Great prices

9 August 2025
Travel Republic logo

Reply from Travel Republic

Hello Sharon,

Thank you very much for your kind words.
We’re delighted we could help you find the best option for your trip, and we hope to welcome you on another journey with us soon!

Kind regards,
The Travel Republic Team

Rated 1 out of 5 stars

Do not book with this company

Arrived to be put in a room above staff rest area
Staff smoking and drinking
Photos sent
Stray cats also living and being fed in this area
Staff laundry, underwear also hung out
Sunbeds witt cat waste in this area as well
Again photos sent

Hotel did not offer another room or resolution

Travel Republic did not offer another hotel or resolution

1. Arrived at so called 4 Star hotel
2. Room
Mould in fridge
Dirty room
Dead insects and mosquitos in and on bed
3. Further growing in kettle
4. Air con unit Dirty
5. Unsafe plud sockets
6. Pool no depth markings and ants nests
7.Astroturf Dirty and coming away
8. Outside furniture Dirty
9. Bins overflowing
10. Unable to eat in restaurant as building work next door throwing up dust and dirt
11. 8 to 10 tables at only bar outside by pool so could not even sit and have a drink
12. Phoned so called investors team, no answer
13. I resort team phoned back not in resort, we will phone you tomorrow with options to change
14. No phone call back from.so called inresort team
15. Booked flight home only stayed 2 nighyd as could not stay at hotel, health and safety concerns
16. Received email from Travel Republic the hotel will refund you for remaining nights, no refund received

Sent photos to Travel Republic arrived back home 2nd May, not a word from.Travel Republic

Disgusted
I want a refund plus compensation.

I was assured after my last booking with them, that left me stranded late at night in Torremolinos as the hotel was closed and had to find my own accommodation that I would have no problems with future bookings.....

30 April 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello Dunsou

First and foremost, we apologize for the issues you describe, regarding your hotel reservation.
This is not the experience we expect for our clients, and we understand your frustration.
We will inform the responsable team about your request, and require that someone contact you as soon as possible.

Kind regards
The Travel Republic Team

Rated 5 out of 5 stars

The website is very easy to use

The website is very easy to use & the prices were very competitive. Would not hesitate to book with Travel Republic again.

4 May 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello Janine,

Thank you very much!
We’re delighted to hear that you found our website easy to use and that you were happy with our competitive prices.
We really appreciate your kind words and look forward to welcoming you back to Travel Republic again in the future!

Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

Happy with booking

Easy enough to use abd a very good price. So pleased with my booking

4 May 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi Patricia,

Thank you very much for your review!
We’re delighted to hear that you are happy with your booking and found the process easy to use, as well as offering very good value.
We really appreciate your feedback and we look forward to assisting you again with your future travel plans!

Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

Have used Travel republic for years…

Have used Travel republic for years excellent

3 May 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi Alan,

Thank you very much!
We’re delighted to hear you’ve been using Travel Republic for years and continue to have an excellent experience with us. Your loyalty means a great deal, and we truly appreciate your trust.
We look forward to helping you with many more trips ahead!

Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

Brilliant for booking a cheap get away

Brilliant for booking a cheap get away
Could do with upgrading their website tho very slow at times
But once your booked they confirm very quickly

30 April 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi Samuel,

Thank you for your review!
We're so pleased to hear you find us great for booking a cheap getaway and that our confirmation process is quick. We also appreciate your comments about the website speed and will take them on board as we continue to improve.
We hope to help you plan your next trip soon!

Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

I use travelrepublic over many years…

I use travelrepublic over many years never had any issues always helpful and you can't beat thier prices, first class service and when you call the office you get dealt with efficiently, I would 100% recommend Travelrepublic than any other site, and I have tried many others.

29 April 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi Paul,

Thank you so much for your loyalty over the years!
We're thrilled to hear you've consistently had a great experience with our service, pricing, and support team.
Your recommendation truly means a lot to us.
We look forward to helping you with many more trips to come!

Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

I’ve booked several times holiday with…

I’ve booked several times holiday with Travel Republic through the past 6 years and every single time everything went well! I highly recommend this site.

23 April 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi Adriana,

Thank you for your continued trust over the years!
We’re delighted to hear that each of your holidays has gone smoothly. Your recommendation means a great deal to us, and we look forward to helping you plan many more trips in the future!

Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

Excellent service

Excellent service, prices. Have used several times. Trusted experience.

15 June 2025
Travel Republic logo

Reply from Travel Republic

Hello Hitz,

Thank you so much!
We’re delighted to hear that you’ve used our service several times and continue to trust us with your bookings.
We look forward to helping you plan many more trips in the future!

Kind regards,
The Travel Republic Team

Rated 4 out of 5 stars

Decent prices but would go to OTB or…

Decent prices but would go to OTB or loveholidays for better savings

27 April 2025
Travel Republic logo

Reply from Travel Republic

Hi Nazia,

Thank you for your review!
We’re glad you found our prices decent. We continuously work to offer competitive rates and a wide range of options to suit different travel needs.
We hope to have the opportunity to welcome you again and provide you with even better value on your next booking!

Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

Wonderful service!

So straightforward, no hassle, instant booking, amazing price, what’s not to love? ❤️

26 April 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi Michelle,

Thank you so much for your review!
We’re delighted to hear that you found the service straightforward, hassle-free, and that you were happy with the price and instant booking experience.
We look forward to helping you plan your next trip soon!

Kind regards,
The Travel Republic Team

Rated 1 out of 5 stars

Previous owners reply cop out

Previous owners reply cop out. You bought the business and the name this reply is not legal. You bought the business you legally inherit all past bookings by law. You will most certainly have access to all past bookings. Do your customers a favour and cut the bull….! You’re losing all respect as a travel agent and no one will book with you if you don’t get this transition right!

26 April 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi Cheryl,

We are sorry for any inconvenience caused regarding this matter.
We would like to reassure you that your case was escalated just a few days ago, and you will be receiving an update shortly.

We would like to clarify that we are committed to supporting all customers appropriately, and we always act in line with applicable regulations regarding bookings and data management following any business transition. Where we are able to access and assist with existing reservations, we do so; in cases where access is not possible, we guide customers towards the correct channels to ensure their request is handled properly.
We value transparency and customer trust, and we appreciate your patience while this is being resolved.

Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

Our holiday to Dubai was refunded…

Our holiday to Dubai was refunded promptly within two weeks as promised , despite our booking being pre-January and therefore handled by the previous owners.
I Was really impressed with how easy it has been and everyone I have spoken to has been responsive and helpful.
We had a refundable rate for our hotel which I think helped the process as that part hadn’t yet been paid for, but the flights were refunded promptly and it’s all been pretty much hassle free.

22 April 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi Siobhan,

Thank you very much for your kind review!
We’re really pleased to hear that the refund process for your Dubai holiday was handled promptly and that you found the team responsive and helpful throughout.
We appreciate you taking the time to share this, and we hope to be able to assist you again in the future.

Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

Transfer with ease

I used this to book a transfer from Airport to our Air BnB. Cannot fault the service. Great prices too.

8 December 2025
Travel Republic logo

Reply from Travel Republic

Hello, thank you so much for your evaluation!
We´re glad to help you found the best option for your vacation.
Hoping to see you travelling with us again soon!

Kind regards
The Travel Republic Team

Rated 5 out of 5 stars

I’ve given this 5* because the price…

I’ve given this 5* because the price was so good … nearly £3,000 less than Jet2. However, the booking process was a bit fraught. The website is multi-glitchy with airline seat reservations and also on the passenger documents page which was particularly bad and constantly reported an ‘error’ … come on guys, it can’t be that difficult, it isn’t a particularly complicated process 🤷🏻‍♂️

21 April 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello Simon, thank you so much for your evaluation!
We apologize for the mishaps described - in those cases, we suggest you get in touch with our 24/7 phone line - there´s always someone there to help!
We hope to continue travelling with us in the future!

Kind regards
The Travel Republic Team

Rated 5 out of 5 stars

Great service

20 April 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hi Ciaran,

Thank you very much for your review!
We’re delighted to hear you were happy with our service. We work hard to make every booking as smooth and straightforward as possible.
We look forward to helping you with your next trip!

Kind regards,
The Travel Republic Team

Rated 5 out of 5 stars

I always use travel republic for my…

I always use travel republic for my holidays booking for flight and accommodation, competitive prices out there and excellence service. highly recomended. Thank you

13 April 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello Laila, thank you so much for your words!
We´re glad you´ve found the best option for your vacation, and we hope to see you travelling again with us soon!

Kind regards
The Travel Republic Team

Rated 5 out of 5 stars

Absolute brilliant service given

Absolute brilliant service given. We asked for a full refund for our holiday which we had to cancel due to the trouble in the Middle East, the young lady was so helpful & nothing was too much trouble, she dealt with my issue so kindly & professionally. Thank you Gemini

17 April 2026
Unprompted review
Travel Republic logo

Reply from Travel Republic

Hello Linda, thank you so much for your words!
We´re glad everything worked out and you were properly refunded.
We hope to continue seeing you travelling with us!

Kind regards
The Travel Republic Team

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