JUAN PÉREZ THIS PERSON HAS BEEN VERY COURTEOUS PERFORMING OUR BOOKING TO EL SALVADOR ON DECEMBER 1, 2022. I THINK MR PEREZ IS AN ASSET FOR YOUR CORPORATION, MISS JOY. MR. PEREZ KEPT GIVING... See more
Company replied
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JUAN PÉREZ THIS PERSON HAS BEEN VERY COURTEOUS PERFORMING OUR BOOKING TO EL SALVADOR ON DECEMBER 1, 2022. I THINK MR PEREZ IS AN ASSET FOR YOUR CORPORATION, MISS JOY. MR. PEREZ KEPT GIVING... See more
Company replied
The customer service I received on Saturday the 13th was outstanding. Scarlett saved the day when my flight from Las Vegas was cancelled. Her quick work allowed me to make the rehearsal dinner and tu... See more
Company replied
Over all I'm happy with the person on the phone. She was perfect at handling my situation. I was disappointed that when I changed my flight back to the original date the company did not refund t... See more
Company replied
I had a serious dilemma. I accidentally booked the wrong return date on my flight. Marvin made it so easy to rectify my situation. He was very pleasant and very knowledgeable. We came up with s... See more
Company replied
Online Travel Company
119 Crabtree Ln, 06460, Milford, CT, United States
No recent history of asking for reviews
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Our Spirit flight from Chicago to Florida was cancelled due to weather conditions and that put our vacations in jeopardy, since I can not move the dates of vacation.
Called the Spirit line and were taken care of by Jordan, who was very kind and did an outstanding job on finding us an alternative flight to FL, as well as refunding us the cancelled leg.
He even called us back to make sure we received all the info.
That was very compassionate on Jordan’s part.
Need more employees like Jordan .
He saved our vacation and we are very grateful for that.
Alex Stonov MD

Reply from Travelslake
Elina was very polite and understanding. She went out of her way to address and fulfill my needs/issue. Very please and satisfied with how she resolved the issue.

Reply from Travelslake
The representative Pedro Castiago was very professional and help us out in a very stressful moment. I’m very pleased with the service.

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Juan was very helpful and kind person! Thank so much for all your help.

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Elaine was very helpful! She was patience and responsive to all my questions and gave me time to consider the best option for me and my family. I wish everyone demonstrated her level of customer service.

Reply from Travelslake
My agent Rachel was Magnificent in the whole process!!!!!!
I would use her services again and again
Thank Spirit Airlines.
Please consider giving her a raise!!!

Reply from Travelslake
Very satisfied with all the attention to help and serve us, a special thanks to Santiago, we are very grateful…

Reply from Travelslake
I received excellent service with all the explanations needed. Very professional service

Reply from Travelslake
Thanks for making our travel affordable. Special Vote of Thanks and Appreciation to Justin who assisted us very efficiently in less time. I also,had spoken to few of your travel agents before and will be honest was disappointed. Hire more people like Justin to make the process seamless.

Reply from Travelslake
Excellent customer service . She went above and beyond to make sure we were satisfied with our flights and the price . Very sweet with us and knowledgeable

Reply from Travelslake
I really liked Rachel Carson's service, she was very attentive and friendly!

Reply from Travelslake
The services was really good and helped me a lot Rachel was really nice and Kind

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Elena. Gomez attended me today and she was very helpful finding the appropriate fly for me. She was wonderful. I gave 10 stars

Reply from Travelslake
She’s a great woman very kind and very patient with me if I could I’ll give her more than 5 star

Reply from Travelslake
Pleased with her professionalism. Knowledgeable of the task at hand
Very courteous and pleasant to talk to Returned calls and messages promtly.
Made the reservation and ticket purchase hassle free.

Reply from Travelslake
Goy was very helpful in helping me find what I needed last minute and at a reasonable price !

Reply from Travelslake

Reply from Travelslake
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