JUAN PÉREZ THIS PERSON HAS BEEN VERY COURTEOUS PERFORMING OUR BOOKING TO EL SALVADOR ON DECEMBER 1, 2022. I THINK MR PEREZ IS AN ASSET FOR YOUR CORPORATION, MISS JOY. MR. PEREZ KEPT GIVING... See more
Company replied
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See what reviewers are saying
The customer service I received on Saturday the 13th was outstanding. Scarlett saved the day when my flight from Las Vegas was cancelled. Her quick work allowed me to make the rehearsal dinner and tu... See more
Company replied
Over all I'm happy with the person on the phone. She was perfect at handling my situation. I was disappointed that when I changed my flight back to the original date the company did not refund t... See more
Company replied
I had a serious dilemma. I accidentally booked the wrong return date on my flight. Marvin made it so easy to rectify my situation. He was very pleasant and very knowledgeable. We came up with s... See more
Company replied
Company details
Written by the company
Online Travel Company
Contact info
119 Crabtree Ln, 06460, Milford, CT, United States
- 1-844-833-0863
- support@travelslake.com
- www.travelslake.com
4.9
Excellent
653 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Very good and very helpful and very…
Very good and very helpful and very clear with his words.
16 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
William was so helpful and he was very…
William was so helpful and he was very attentive.
Thank you.
15 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Pedro Casiago
14 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Rachel was awesome
Rachel was one of the most helpful representative I’ve ever had when dealing with air travel. It was such a change from what I expected. Thank you!
13 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Rachel Carson was very helpful and…
Rachel Carson was very helpful and nice. Great customer service
13 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Rachel Carson was amazing
Rachel Carson was amazing, she looked for reasonable priced flights with good time frames, especially for the party size I am traveling with. She made sure all accommodations were met & insured me of both my seating and luggage, most importantly the flexibility available should an mishaps occur. Thank you Rachel your amazing and thank you for being patient & working effortlessly with me.
11 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
I had problems with my tickets and…
I had problems with my tickets and everyone that I talk to was not helping me at all. I called back and Joy Green really helped me. I am so thankful for him and he really made my day.
10 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
A service of execellence.
9 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Gavi has very good customer service.
9 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Very helpful representative
Very helpful representative, made sure everything was correct in my booking.
9 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Pedro Castiago was the person who help…
Pedro Castiago was the person who help today. Thank You.
8 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Joy was very polite and respectful.
Joy was a pleasure to work with he answered all my questions and resolved my concerns.
8 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Joy has been an excellent rep
Joy has been an excellent rep! Very patient and sweet. I will look at spirit differently going forward awesome. he should be the face and the voice of your company honestly.
8 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Needed to make changes to my flight
Needed to make changes to my flight, I called and received Justin. Justin was outstanding 👏 smoothest change I've ever made to a flight. Thank you Justin.
6 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
The Agent was very virtuous and…
The Agent was very virtuous and professional. I didn’t like the price to change my flight but he made sure to call me back with a counter offer and it was very nice that he took the time to call me back. Thank you again.
5 June 2022
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
Reply from Travelslake
Thanks for your kind feedback. We ensure to provide you with the same services always.
-Team TS
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