Tres Energy Limited Reviews 

317
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the dedicated installation teams for arriving promptly, working with high efficiency, and always leaving home workspaces completely clean and tidy. Consumers also deeply appreciate the comprehensive, professional guidance provided by staff regarding advanced solar systems, battery packages, and helpful energy tariffs. Some reviewers were not happy with specific operational aspects, mentioning that representatives occasionally stayed too long during home consultations or that company management could sometimes feel a bit brusque. A few individuals additionally pointed out initial communication hurdles or temporary system troubles before receiving dedicated support and ultimate resolution from the team.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being professional and friendly.... See more

Service

Clients share positive opinions on service, highlighting efficient installations and professional staff.... See more

Product

Reviewers highlight positive aspects of product, noting that the equipment works perfectly and delivers the... See more

User experience

People report positive experiences with user experience, highlighting helpful staff who explain systems... See more

Customer service

Consumers find customer service to be positive and consistently express satisfaction with the ongoing support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The install team arrived on time and fitted the equipment correctly. The guys cleaned up after themselves. The monitoring on the battery allows us to see if our investment was paying us back, that s... See more

Rated 5 out of 5 stars

Customer service has been nothing but amazing, on the 22nd of December at 6pm we had an alarm light on our system, we called the office and spoke to Laura who dealt with the issue brilliantly for us... See more

Rated 5 out of 5 stars

At last a company which is thinking of its customers by putting the car of all the equipment under ‘one roof’. Too many companies are happy to take my money and then not give any after service.... See more

Rated 5 out of 5 stars

We are so pleased that we found TresEnergy. We have had solar panels for about 15 years but were not getting much benefit from them. Tres installed a full batteriy system and we now get so much back... See more


Company details

  1. Solar Energy Company
  2. Electric utility company
  3. Energy supplier

Written by the company

We are a family run business with a combined 30 years of experience in renewable energy products and home improvement. We work to keep up to date with current product release to ensure our customers receive the best systems available. Our main goal is to take care of our customers, we offer a 24 hour phone service if they’re having any issues and we monitor their systems to make sure things are working correctly. Many times we have found issues before customers and resolved it free of charge. Our team take pride in their service, from the first conversation up until installation and follow up after. We make sure our installation team are quick and efficient.


Contact info

4.9

Excellent

TrustScore 5 out of 5

317 reviews

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No recent history of asking for reviews

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4.9

All reviews

(317)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Installers I have no complaints

Installers I have no complaints, they were efficient, friendly and we had little interruption on the install day.

The monitoring for a person who likes the technical side of it I love it, to see where we are saving money and to see where we are getting a rebate.

Mark has thorough and been a good representative of the company.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Mark was very friendly and…

Mark was very friendly and professional, arrived on time for the appointment, he explained everything thoroughly and I would strongly recommend tres energy.

We have used them for nearly a year and have recommend one of our friends following the results.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Solar battery storage upgrade

Competant,fast and neat relocation of existing Lux system, installation of additional batteries and emergency power supply.Job done in a couple of hours with no mess. Would consider using again.

17 April 2026
Unprompted review
Rated 4 out of 5 stars

Clear explanations of the issues with…

Clear explanations of the issues with the existing system, install team were clean polite and efficient

Mark has clearly explained what we can do to make the system more efficient and effective. Happy with the results so far, monitoring the way the system operates is easy with the app.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

A breath of fresh air compared to the…

A breath of fresh air compared to the rest of the industry. No hassle, no sales pressure all were carried as described in advance.

We are happy with the product and installed in timely fashion. Riz talked to us through the whole procedure clearly and to our complete satisfaction.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Mark has been amazing seeing me through…

Mark has been amazing seeing me through my installation last year and continues to do so. I am so pleased with my energy bills now, they have gone down tremendously for example for the whole month of May 2026 I paid £19.36 for electricity.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Happy with the service Tres Energy…

Happy with the service Tres Energy provides for us. We are now running our house efficiently using the batteries. Riz visited and explained everything thoroughly. The company monitors and put us in check to make sure we get the advantages.

We highly recommend them!

4 June 2026
Unprompted review
Rated 5 out of 5 stars

The fitters were really nice and tidy

The fitters were really nice and tidy, they worked very hard and efficient. The battery system is running perfectly and giving us much lower running cost. Riz the assessor have explained the system thoroughly and we are getting the full benefits.

3 June 2026
Unprompted review
Rated 4 out of 5 stars

A bit too long

Their rep came to see my husband and I a few nights ago. He sat with us for over 3 hours, which was very tiring. We are both in our 80s and my husband is not well and found this too much. However, I spoke to the company about this and they were very apologetic and said that the young man in question would recieve more training to ensure he didn't repeat his mistake and be more sympathetic to the people he visited. Well done, Tres Energy.

19 May 2026
Unprompted review

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