Tres Energy Limited Reviews 

317
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the dedicated installation teams for arriving promptly, working with high efficiency, and always leaving home workspaces completely clean and tidy. Consumers also deeply appreciate the comprehensive, professional guidance provided by staff regarding advanced solar systems, battery packages, and helpful energy tariffs. Some reviewers were not happy with specific operational aspects, mentioning that representatives occasionally stayed too long during home consultations or that company management could sometimes feel a bit brusque. A few individuals additionally pointed out initial communication hurdles or temporary system troubles before receiving dedicated support and ultimate resolution from the team.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for being professional and friendly.... See more

Service

Clients share positive opinions on service, highlighting efficient installations and professional staff.... See more

Product

Reviewers highlight positive aspects of product, noting that the equipment works perfectly and delivers the... See more

User experience

People report positive experiences with user experience, highlighting helpful staff who explain systems... See more

Customer service

Consumers find customer service to be positive and consistently express satisfaction with the ongoing support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The install team arrived on time and fitted the equipment correctly. The guys cleaned up after themselves. The monitoring on the battery allows us to see if our investment was paying us back, that s... See more

Rated 5 out of 5 stars

Customer service has been nothing but amazing, on the 22nd of December at 6pm we had an alarm light on our system, we called the office and spoke to Laura who dealt with the issue brilliantly for us... See more

Rated 5 out of 5 stars

At last a company which is thinking of its customers by putting the car of all the equipment under ‘one roof’. Too many companies are happy to take my money and then not give any after service.... See more

Rated 5 out of 5 stars

We are so pleased that we found TresEnergy. We have had solar panels for about 15 years but were not getting much benefit from them. Tres installed a full batteriy system and we now get so much back... See more


Company details

  1. Solar Energy Company
  2. Electric utility company
  3. Energy supplier

Written by the company

We are a family run business with a combined 30 years of experience in renewable energy products and home improvement. We work to keep up to date with current product release to ensure our customers receive the best systems available. Our main goal is to take care of our customers, we offer a 24 hour phone service if they’re having any issues and we monitor their systems to make sure things are working correctly. Many times we have found issues before customers and resolved it free of charge. Our team take pride in their service, from the first conversation up until installation and follow up after. We make sure our installation team are quick and efficient.


Contact info

4.9

Excellent

TrustScore 5 out of 5

317 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(317)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had Mark from Tres energy visit us in…

Had Mark from Tres energy visit us in February to do an assessment.
We liked all that he discussed in depth and had pylons installed and our energy costs are going down .
We are having 2 more to store the energy produced further and they offer premium protection package which is reassuring for the future.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

At last a company which is thinking of…

At last a company which is thinking of its customers by putting the car of all the equipment under ‘one roof’. Too many companies are happy to take my money and then not give any after service.

Good professional service from all company employees, thank you Mark.

Charging overnight with Utility Warehouse and bills have dropped significantly. Glad to have the premium protection package in place with tres energy.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Mark and Solar Edge

Mark, through his knowledge, has enabled to improve our renewable system. Mark explained the technical sides and the financial aspects in detail.

The previous installation work was carried out in a very efficient manner. The installers knew their job and did it well.

This has encouraged us to move our system on to Solar Edge system

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with the product and we can…

Very happy with the product and we can see the benefit. Cannot fault the team at Tres Energy, Riz the assessor was great and not pushy. The installer work efficiently and didn’t stop. Will recommend them to my neighbours

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Mark was brilliant

Mark was brilliant, he went through everything in detail. When through octopus go and how the system works, we are looking forward to seeing the savings. The installation was amazing last time and we are confident they will be great again.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

We are very pleased with the reduction…

We are very pleased with the reduction of our electricity bills. Riz was very clear and thorough in his explanations, very knowledeable. He clearly believes in the product. Install team worked swiftly and politely. We do not regret this investment. Highly recommend.

20 May 2026
Unprompted review
Rated 4 out of 5 stars

We have been glad to have the system

We have been glad to have the system, the pylons have been working well. Our use of energy is a lot more efficient. We like the fact that they charge on the low tariff times. Mark has done thorough job in explaining the options.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Mark has been very clear in his…

Mark has been very clear in his explanations of the system. I have had some bad experiences with people doing work at my home, but Tres Energy has restored my confidence by doing what they say they will do and being reliable and efficient along the way

22 April 2026
Unprompted review

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