Superb organisation and every transfer, every hotel, every excursion went like clockwork. It was great peace of mind to have things in place and to be able to fully enjoy our fabulous holiday. We woul... See more
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Review summary
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Tribes Travel are South American experts using local people and care about the environment of the countries they cover. We cruised the Galapagos for a week on the Origin and Arturo at Tribes Trave... See more
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Tribes listened really carefully to what we were looking for in a safari and were able to consider many options and propose a fabulous trip for us - aside from considering our overall budget they coul... See more
Company replied
We had a great trip to Costa Rica. Everything went so smoothly. We got support with the initial planning, Andrew helping us pin down our itinerary based on our interests and things we’d like to see an... See more
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Company details
- #75 of 150 best companies in Tour operator
- #5 of 8 best companies in Boutique hotel
- #22 of 34 best companies in Cultural tours provider
- #108 of 203 best companies in Travel agent
About Tribes Travel
Written by the company
Discover the world with Tribes Travel
Why travel with Tribes?
The Tribes team creates high-quality, tailor-made holidays, adventures and safaris; unmissable and inspirational travel experiences which aim to feed your spirit and benefit wildlife, environments and people.
Tribes is all about wonderful people: you, the curious traveller; our valued destination partners; the often visionary property-owners we work with; the superb guides, chefs, drivers . . . and, of course, our incomparable team of experts here in the UK.
We’re sure that your holiday will make you very happy as well as positively benefiting some beautiful corners of the earth along with the people and wildlife who live there.
We are: trustworthy & reputable – friendly & personal – knowledgeable & imaginative – responsible & protective – fully-bonded & offer value for money.
Contact info
United Kingdom
- www.tribes.co.uk
4.8
Excellent
238 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reassuring travel advice with integrity
Extremely impressed with this company's ethos as regards assisting one in selecting an appropriate holiday.
Very patient, honest advice given initially by Will and followed up by Chris. Amazing customer service!
Felt so reassured that the right safari was chosen, can't wait!
Thank you
15 August 2025
Unprompted review
Reply from Tribes Travel
Thanks so much for the 5 stars Richard! Will and Chris really know their stuff, I am sure you will have a great trip! I was in Botswana earlier this year, there really is nowhere like it! Have a great time and looking forward to the feedback when you get back.
Charlie and the team at Tribes
Peru: on the trail of the Inca
We've now used Tribes Travel for two holidays to Latin America and can't fault them. This time (Aug 2025) we travelled to Peru, and what can I say?
From the moment we first contacted them, Alex was absolutely brilliant. He understood all our needs and asked the right questions to allow him to plan a superb holiday.
Once there, everything went to plan.
The accommodation was superb - luxury rooms in the cities, comfortable lodges in the rainforest.
The guides were all excellent - very knowledgeable.
The holiday was a mix of culture (Machu Picchu is mind-blowing, the other Inca and colonial sites were awesome), geography (Lake Titicaca, Colca Canyon, the altiplano) and birdwatching (several dream birds seen, including Inca Tern, Andean Condor, Hoatzin, displaying Andean Kock-of-the-Rock - apologies for the spelling, the correct name is apparently inappropriate).
Although there were early mornings (a necessity to beat the crowds or see the best wildlife) and a lot of travelling, the pace was just right, with time to relax in the evenings.
The food was superb too, whether eating in the hotels or heading into a local restaurant.
I highly recommend booking a Tailor-made holiday with Tribes Travel.
10 August 2025
Unprompted review
Reply from Tribes Travel
Thanks so much for trusting us with another holiday to Latin America and the recommendation, we really do appreciate it! Alex is a real superstar for Latin America. I am really glad you mentioned the guides as well, we only work with the best partners on the ground to look after our customers. Looking at your itinerary, it really looks like you saw the best of Peru!
Thanks again for the 5 stars, and hopefully see you again for your next adventure!
Charlie and the team at Tribes
Great company. Would recommend.
Great company. Good to actually speak to a person who was helpful and answered questions before we went. They helped with my itinerary. All things went very smoothly in Costa Rica,transfers were good and on time or early, the hotels were great and we had a fantastic holiday.
29 August 2025
Reply from Tribes Travel
Thanks so much for the recommendation and 5 star feedback Frances. Alex really knows his stuff when it comes to Costa Rica, he is a true specialist. It makes all the difference when you speak to someone who knows the destination inside out. It can turn a good holiday into a great one. I am so happy to read that you had a fantastic holiday.
Hopefully see your for your next adventure!
Charlie and the team at Tribes
Great knowledge of the destination, with the right links to local experts
Tribes curated a brilliant itinerary for our adventure to Northern Peru. They were the right partner to design our holiday and showed the best knowledge of our destination.
Our trip was perfectly organised and everything went as planned.
6 August 2025
Unprompted review
Reply from Tribes Travel
Thanks so much for the 5 star feedback Mark. Northern Peru has so much to offer with less crowds. We really love putting together these types of itineraries. I am so glad to read that everything went as planned and that the team curated a brilliant itinerary for you.
Hopefully see you for your next adventure!
Charlie and the team at Tribes
5 stars says it all. Excellent company from start to finish.
Really well supported and guided by an excellent company. Not a single complaint.
14 August 2025
Reply from Tribes Travel
Thanks for the 5 star feedback Richard, much appreciated! I am very happy to read that you felt so well supported and guided.
See you for your next adventure!
Thanks
Charlie and the team at Tribes
Family holiday
From our brief, tribes planned and then tweaked an amazing celebratory holiday for our family. Would recommend!
12 August 2025
Reply from Tribes Travel
Thanks so much for the 5 stars Rob and the recommendation, I am really happy to read that we delivered for your celebratory family holiday.
See you for your next adventure!
Thanks
Charlie and the team at Tribes
Fabulous Tanzanian Safari from Tribes!
Tribes listened really carefully to what we were looking for in a safari and were able to consider many options and propose a fabulous trip for us - aside from considering our overall budget they could talk clearly about pros and cons of lots of aspects of safari and gave me great confidence we'd be heading on a fabulous adventure. Such an amazing trip we'd love to be able to go again! Thanks Tribes!
4 August 2025
Reply from Tribes Travel
Thanks so much for the lovely feedback Sara, I know Will was really chuffed to hear how well it had gone. I am really glad you mentioned talking about the pros and cons, Will's knowledge of working as a safari guide in Africa really helps him tailor these trips. So much thought and consideration goes into these trips so I am glad you all loved it.
See you for your next adventure!
Charlie and the team at Tribes
Great choices for our stays
Great choices for our stays.
Great transfers and activities.
31 July 2025
Reply from Tribes Travel
Thanks for the feedback Jill, it is much appreciated. I am really happy to read that you enjoyed all the options we put together for your tailor-made trip.
We always strive for 5 stars, so if there is anything we could have done better, please let us know!
Hopefully see you for your next adventure,
Charlie and the team at Tribes
perfect
Perfect holiday planned by a superb agent for a first class company who was kind thoughtful and very capable throughout the whole process
25 July 2025
Reply from Tribes Travel
Thanks so much for the warm feedback! It is really nice to read the words kind and thoughtful, both words I would use to describe all my colleagues!
Hopefully see you for your next adventure!
Charlie and the team at Tribes
Everyone at Tribes Travel was…
Everyone at Tribes Travel was knowledgeable and helpful. As a result our holiday was a fantastic experience
29 July 2025
Reply from Tribes Travel
Thanks so much for the 5 star feedback Nick, its much appreciated. I am really glad to hear you had a fantastic time.
Please think of us for your next adventure!
Charlie and the team at Tribes!
Everything we hoped for and more
We had wanted to plan a trip to Costa Rica for a long time as a family of 4, with our two teenage boys (15 and 18). Arturo and Tribes made the whole experience stress free. The WhatsApp service whilst there made it easy to check things, all guide and drivers really friendly and well informed, was like clockwork. The planning of the trip was great with help and support to make sure we all got what we wanted with nature, wildlife, adventure and chill time at the beach at the end of the trip. We had not done anything like this as a family before and the support and planning made us feel confident and reassured. Thank you so much for helping us have an amazing holiday that we will treasure forever.
21 July 2025
Unprompted review
Reply from Tribes Travel
Thanks so much for the wonderful feedback and you are more than welcome, it's lovely to hear that you made made memories that you will treasure forever. Nature, wildlife and adventure is what Costa Rica is all about! I will pass your feedback onto Arturo who will be thrilled to hear how well it went.
Hopefully see you for your next adventure, maybe Peru next?
Charlie and the team at Tribes
Costa Rica. An extremely well formulated and…
An extremely well formulated and seamlessly executed itinerary. Locations were carefully chosen to provide the best and most diverse experience given the limited time available. Transfers occurred on time and in themselves provided additional insights and opportunities to view the rich and varied eco-systems and wild-life of Costa Rica. The Arenal Manoa and Monteverde Lodge hotels were outstanding in their own right
16 July 2025
Reply from Tribes Travel
Thanks so much for the 5 star feedback Keith, I am so happy to hear that everything went to plan and and we planned an itinerary that made the most of the limited time you had. Everyone has different requirements but we pride ourselves on tailoring each trip to give everyone their best possible experience.
Please think of us for your next adventure!
Charlie and the team at Tribes
Beautiful Peru
We dealt with Arturo from the start- he was very helpful and knowledgeable regarding suggestions for our itinerary. It was thoughtfully planned, with regards to the altitude, with our start in Sacred Valley, and end in Puno, Lake Titicaca. They were always on hand to provide prompt replies to my endless questions. The guides we had in Peru were outstanding and provided us with great explanations and were able to answer all questions. All the hotels booked were great, and some were oustanding. A message was sent every night detailing our next day's trip, and everyone was always punctual and polite. This all helped to make our bucket list trip to Peru one of the best that we have had. We are so impressed with this company, and their attention to a personable service.
6 July 2025
Reply from Tribes Travel
Thanks so much for the wonderful feedback Anita, I am really happy to hear that your trip to Peru was one of the best you have had. Arturo is a true Peru specialist, as well as being extremely personable. Acclimatising to the altitude is so important, so we do always recommend trips that build up as the trip goes on.
Thanks again for using us for your bucket list trip!
Please think of us for your next adventure!
Charlie and the team at Tribes
A memorable visit to an incredible country
The planning of our trip was fab. However, as we got nearer the trip the support felt more light touch than I was comfortable with. We only had 10 days before we left, but when we went to book seats there were none available in our class of travel, it cost another £2,893 for a flights. This was a massive uplift. Also I had been very clear about being disabled, but our 3rd hotel was on a very steep cliff and I couldnt actually get to our suite. It was a humiliating experience although both Tribes and the hotel tried to make things better with a gesture of good will.
I still give it 4 stars mainly on account of one of our private drivers who taught us more about Costa Rica in 6 hours than we learnt across the entire 10 days. He is a hidden gem. Also all hotels were excellent, authentic in their decor with wonderful personnel.
7 July 2025
Reply from Tribes Travel
Thank you so much for your review Trudi and for sharing your experience. We're really pleased to hear that you enjoyed the hotels and found the service from one of your drivers particularly memorable – we know how much these personal touches can enrich a trip.
We’re sorry to hear that a few elements of your trip didn’t meet your expectations. Your booking was confirmed just 10 days before departure, and we worked closely with you during that time to get everything in place as smoothly as possible. Having spoken with our Costa Rica team, I understand you were in contact right up until you departed.
Regarding the flight, I assume you upgraded the flight for that cost? I know you were looking to book extra leg room seats, but unfortunately when booking a trip 10 days out, it makes it much harder to book those seats as they often get booked up early. There would still have been seats in your class, though the airline may have removed the seat map and allocated at the airport, which is out of our control unfortunately, airlines will sometimes do this for very busy flights.
We took your mobility needs into account throughout the planning, and we’re genuinely sorry the final hotel presented an unexpected challenge. As soon as we were made aware, we arranged a complimentary upgrade to a more accessible suite, covered dinner, and offered a spa treatment to try and make things more comfortable.
We always aim to be proactive and thoughtful in our service, and while we regret that parts of your experience caused frustration, we’re glad you still found much to enjoy in Costa Rica. Thank you again for travelling with us – we’d love the chance to help with a future adventure, with your comfort and preferences even more front of mind.
Charlie and the team at Tribes
Travelling on safari at the age 78
Travelling on safari at the age 78. This company made all our transitions,travel arrangements etc. super easy. Would most certainly use them again.
25 June 2025
Unprompted review
Reply from Tribes Travel
Thanks so much for the 5 star feedback Mary and I am really glad to hear that everything was super easy. I hope I am still going on safari at 78, age after all is only a number!
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
Brilliant organisation from start to…
Brilliant organisation from start to finish. Everything worked like clockwork. All the transfers and guides were excellent. The accommodation was top notch. I can't fault Tribes Travel - they made it a really special holiday for us.
27 June 2025
Reply from Tribes Travel
Thanks so much for the positive feedback Neil, I am really glad to hear you had a special holiday, that's what we are here for!
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
5 Stars for Tribes
Tribes Travel arranged a tailor-made holiday to Peru for us, two friends who had not travelled beyond Europe for decades and needed specialist advice and support. The detailed itinerary included airport meetings and transfers to excellent hotels; Tribes colleagues at Lima Tours provided courteous, punctual and knowledgeable guides who greatly enhanced our appreciation and understanding of the country and its' history as well as past and current political and social developments. Tribes Travel ensured we had a wonderful travel experience.
7 June 2025
Reply from Tribes Travel
Thank you so much for the 5 star feedback and I am so happy to hear you had a wonderful travel experience. There is so much to see and do in Peru, that specialist touch makes all the difference. Thank you for the feedback on our ground partners Liam Tours, we choose our partners very careful and we love working with Lima Tours as we know our customers will be really looked after.
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
Active Peru tour from Tribes
Andrew from Tribes made organizing our Peru trip easy. The local guides in country were fantastic, loved the itinerary and wouldn't hesitate to recommend.
31 May 2025
Reply from Tribes Travel
Thanks so much for the recommendation and 5 star feedback Mark. I am so glad to hear that you loved the itinerary. Andrew knows Peru as well as anyone, he was out there last year experiencing everything we recommend to our clients, so you definitely benefited from his recent trip.
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
Amazing Costa Rica holiday
Our contact Alex at Tribes was amazing from start to finish and everything about our trip to Costa Rica ran very smoothly. Would definitely recommend
26 May 2025
Reply from Tribes Travel
Thanks so much for the 5 star feedback and the recommendation! Alex is a true Costa Rica specialist so you definitely spoke to the right person!
Thanks again for the feedback, hopefully see you for your next adventure!
Charlie and the team at Tribes
A dream Safari holiday in Botswana
Tribes planned a trip that really met our wishes. The organisation was meticulous and there were no hiccups at all. We were given excellent service everywhere and the Safari element was beyond our expectations. It was the trip of a lifetime that we will never forget.
8 May 2025
Reply from Tribes Travel
Thanks so much for the 5 star feedback Tim, much appreciated! I am really glad to read hear the organisation was meticulous and that the service was excellent. I was in Botswana in March, what a place!
I am so glad you gave us the chance to book this trip of a lifetime for you! If you want to try and top it, please think of us for your next trip!
Charlie and the team at Tribes
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