TripAdvisor Reviews 

Had dinner at Langton's, we were served by Christina, the service we received was excellent she was just lovely. The food was very good as always. This is one of our favourite places to dine. Looking forward to returning.

Honestly gone downhill massively. You can't contact them if any issues. No emails or contact number. They know all the tricks on the support site. Send you round in circles. Don't use. Google much better now

experience with KLM:

I want to share a very frustrating and disappointing experience I had with KLM. I traveled with KLM from Vancouver, Canada, to [Finland], with a layover in Amsterdam. I was traveling with my three children and multiple checked items, including some Milwaukee toolboxes containing expensive work tools.

At the Vancouver airport, KLM staff inspected my toolboxes carefully, checked and tagged every item, and even noted that the boxes contained valuable items. I also paid $200 for excess baggage, which, as the KLM supervisor later mentioned, was unnecessary. The supervisor assured me that upon arrival at my final destination, I could file a request to get a refund for the $200, and they even noted this in their system.

When we arrived at [Destination], I realized one of my Milwaukee toolboxes, along with its valuable contents, was missing. I immediately reported this to the KLM staff at the airport. They assured me they would locate and deliver the missing box to my address within 24 hours. However, 48 hours passed, and nothing happened.

The staff told me that if the box was not delivered within 48 hours, I could file a claim online, which I did. This began a long and frustrating process involving 12 emails exchanged between me and KLM’s central office in the Netherlands. They asked for all the details: the missing items, receipts, and travel documents. I provided everything they requested.

At one point, they even questioned why I didn’t get a receipt for the missing box at the airport. I explained to them that their own staff at the airport told me to file the claim online instead. After much back-and-forth, they finally agreed to reimburse me and requested my bank details to transfer the compensation.

I sent them my banking information, but after that, KLM completely blocked my emails and stopped responding altogether. It has now been nine months, and I have received no compensation or even an acknowledgment from KLM.

I also contacted a local third-party agency in [Finland] for assistance. They tried reaching out to KLM’s central office in the Netherlands, but KLM has not responded to them either.

This entire experience has been extremely disappointing and unprofessional. Losing an expensive toolbox full of work tools is already bad enough, but being ignored and blocked by KLM after they promised to compensate me is unacceptable. I expected much better from an airline like KLM, and I feel obligated to warn others about their lack of accountability.

If you’re flying with KLM, please be cautious, especially if you are traveling with valuable items. My experience shows that they do not take responsibility for lost luggage and will go to great lengths to avoid compensating their customers.

Wrote an honest 5 Star review of Travelodge Manchester central. Trip Advisor has blocked the review. Received a complicated email listing reasons it could have been blocked.

In short, I wasted my time.

Such strange behaviour...never again!

I thought I would see whether I could book Alton Towers Hotel on Tripadvisor. Alton Towers Hotel images are shown under a title: Alton Towers Hotel. To the right of the title 'Alton Towers Hotel' there is a figure of £149 and an yellow oval saying view deal. When you click on the deal you are taken to other hotels in the area. This is very deceptive practice.

Somewhat surprised that my review was rejected and one of the possible reasons listed in their policies is:
• Unsuccessful attempts to contact a business.
We do not consider unanswered calls or emails to be a valid description of the service provided by the business.

I consider that to be relevant information that I would want to know before making a hotel booking as I would certainly think twice about it if I might not be able to make contact in the event of a problem.

The Yorkshire Hotel Harrogate 17th - 19 Jan 2025 .travelled with my husband, double delux. The hotel room was freezing , very cold, no radiator , just a very small electric heater.No fridge/no safe/no minibar in room.Coffee in room was poor quality/ Nesscaffee , appoling choice.Windows were all steamed up because of the cold inside and outside , everything humid in bathroom, including towels, no face cloths.You could hear every step from next door and above, very poor flooring and soundproofing.Floor and carpet uneven , risk of tripping over.We had the “DO NOT DISTURB “ SIGN ON THE DOOR, cleaners still walked in without notice,hesitant to walk out when asked.Only one key/card provided.Left some small rubbish on the bedside table ( on purpurse) was still there day after , after the room apparently was cleaned.Black long hairs under the sheets, uneven, lumpy quilt,poor quality,bed and bed making standard ,pillows , discussing covers and quality.bedding, mattress cover very poor.Breakfast was a rubbery affair, poor quality, no sparkling water, , eggs rubbery and small, sausages dry,mosh rooms oily, poor choice of fruit.One filter coffee machine , with a jug of lukewarm warm coffee.Poor poor poor, Staff looking lost and not wanting to be there, not with guests anyway .The remote was also broken , maintenance had to attend to repair the item , an overal sad , disappointing experience.Went for Lunch at The Pikled sprout in hotel , barman took the manu away and handed over a piece of A4 paper , apparently with a reduced menu, with no character or substance , apparently , “THIS IS THE NEW ONE” - he told us , and we left .Dissapointing .Also , hotels reply on Expedia was : “ SORRY WE ARE NOT THE HOTEL FOR YOU “.Posted this review because clients deserve better . Please, please be aware when spending nearly £ 300 for a couple of nights at The Yorkshire in Harrogate .

Used to be reliable but more mediocre pubs /restaurants/businesses seem to have higher average reviews now . The excellence award seems to still run true , but for how much longer ?

Excellent pub. Great friendly hosts. Lovely atmosphere. Superb beer and divine home cooked food. For me, this is the PERFECT pub. I'm gonna have to move to Gargrave.

reviews arent moderated, half of them about any given buisness tend to be stupid things like 'we got fined for staying well over the clearly advertised reasonable time limit! how dare they!' not to mention a lot of biased reviews by competing buisnesses, that they refuse to remove. you cant trip advisor for anything because how little quality assurance they put in.

Eat here at your peril! All the food was frozen, it was all grossly undercooked. We ordered Turkey Dinner, pigs in blanket sausage was as pale as it was when it came out of the packet. Vegetables were dreadful and roast potatoes hadn't been cooked properly. Surly staff who couldn't care less, all students I would think, which is fine, but they were downright rude. I would never go here ever again.

An honest review of an atrocious hotel has been deleted by trip advisor as they said it was out of date the establishment was under new ownship the current owners have owned it for three years.. the stay in question was 30th November 2024!

I have recently had a couple of very factual, polite, and truthful reviews refused by Tripadvisor. I have appealed. But my appeal has never been successful. However I have never been told exactly where my polite and truthful review fails TRIPADVISORS rules.
If TRIPADVISOR wants to sanction reviews which are negative, without actual justification, then I believe this review site becomes worthless and is not to be trusted. I am angry.

Would not go near Laguna park 1in adeje.first dry blood on sheets when we arrived no water pressure drains stank had to buy bleach for smell in drains towels were grey with holes in them.shower poured more water on floor than in shower as the water poured out of all the so called seems that didn't meet.1 drawer in room had to live out of suit cases. Food was terrible except breakfast.needs big up grade .everybody complained but nothing got done .

Miller and Carter Brook man's Park.
Really really tasty lunch. Reasonable price. Good service frim Emmalina

Don’t ever book a flight with Trip.com. Booked flight tickets from Manchester to Bangkok 2nd Jan this was back in March. Only noticed a month ago one of the flight names were spelt wrong Cheryle should have been Cheryl. It has taken 1 month phone calls emails nearly every other day, stressed isn’t the word. Never resolved I lost £250 on the flight I’d booked also had to pay for another ticket which was £400 more than the original flight. £650 out of pocket and the stress was unbelievable, one letter cost me all that money. Communication skills were terrible could not understand them on phone, we Will get this sorted they said, didn’t, took over a month. Don’t book with them.

Trip Advisor does not reflect businesses especially not in hospitality and even more so when they decided to take you back to the bottom of the review without even PROVING their allegations. Everyone creates fake reviews clearly on Trip Advisor to boost their visibility and even some business have now AI to do so!! BUT when a genuine business do well and has an influx of good review (and Iam only talking 6 reviews more in 1 month) compare to other who are always number 1 with a minimum of 15 to 20 revies each month. Trip Advisor decide to take action against the GOOD business rather than the FAKE ones. Disgusting way to act and hopefully can find an entity that will take this further!!

Just returned from Mauritius, stayed in LUX BELLE MARE, I couldn't rate it highly enough. Fabulous setting, lush gardens, excellent catering and friendly helpful polite staff. Extras for special occasions, and thoughtful extras elsewhere. Child friendly. Wonderful warm pool. Wouldn't go anywhere else.

I've noticed that the TUI hotels/holidays on tripadvisor do not show the negative reviews. The reviews that have 5 star ratings do in my opinion not seem to be genuine. I recently had a terrible experience with a TUI holiday but my rev eiw was not shown plus others who had left negative reveiws at the same time where also not showing. This is very unfortunate as it proves you can no longer trust the tripadvisor when deciding on a holiday.

Stayed at Travelodge in Droitwich spa, very friendly staff , polite and helpful. Room is simple ,but clean, and warm , it's basic but has all your basic needs, tea and coffee facilities, towels , extra pillows . A TV in room . Ideal for a cheap stay over. Ideal budget hotel