TriSports.com Reviews 

1,954
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

My credit card number was stolen by them, charging $4000 worth of merchandise.

Rated 1 out of 5 stars

I have bought from TSR several times before without an issue. This time was a complete farce. I had the winning bid for Fox 36 Kashima coated forks. They arrived in a battered box with 2 pieces o... See more

Rated 3 out of 5 stars

I'm tired of companies not being forthcoming when they are selling open box merchandise. The saddle I ordered did not come in the original packaging from the manufacturer. So it did not have the tool,... See more

Company replied

Rated 1 out of 5 stars

Ordered an item described as new on eBay (a returned unused item from Wiggle): didn't have the to fit it to my bike for two months and then found it was broken and useless. TriSport refused to provide... See more

Company details

  1. Running Shop
  2. Bike accessories store
  3. Sporting Goods Shop

Written by the company

TriSports.com is the online and retail triathlon gear shop, created for triathletes, by triathletes. We carry the highest quality triathlon equipment, gear, apparel, clothing, bikes, and all of the hard to find necessities that every triathlete needs, including triathlon wetsuits, triathlon bikes, bike travel cases, aero race wheels, hydration systems, aerobars, triathlon-specific clothing, and much, much more.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(1,954)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The buying experience was great

The buying experience was great. Shipping was fast and product was accurate. The only negative is that the website could use a re-design. It was difficult to navigate and understand what product you are purchasing.

6 July 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Very happy with this purchase! The price on my Brooks running shoes was outstanding. No one else came close to the price I paid and free shipping was the icing on the cake! Excellent service from TriSports.

5 July 2017
Unprompted review
Rated 5 out of 5 stars

I really like TriSports

I really like TriSports. As a multisport beginner, their website is very useful to me. Good products, good prices, and good ordering experience.

4 July 2017
Unprompted review
Rated 5 out of 5 stars

Normally I would order things like this …

Normally I would order things like this online, but I had a question so called instead, and I'm so glad I did. It's been years since I experienced such a pleasant sales experience. I apologize to anyone else who tried calling when I was on the phone with Trisports and got a busy signal, but the agent was so informative and helpful I probably spent more time with him than was necessary.

4 July 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, they sent me inmediately and I'm sure I'll repeat in the future. Previously I bought them more articles and always very good.

Thanks so much

1 July 2017
Unprompted review
Rated 3 out of 5 stars

The swim buoy I ordered arrived in time …

The swim buoy I ordered arrived in time and works basically as expected, but I have one complaint. I spent a great deal of time comparing different products, hoping to find a buoy that had an outside pocket where I could tuck a bottle of water to reach it during open water swims without having to deflate the whole device. I even communicated via online chat with a representative of the company and was assured that the float had a pocket. When I got it, the printed instructions included a picture showing the pocket, but the buoy itself has none. It is identical to the one my swimming buddy got from another supplier. This is irritating.
Otherwise, the item works fine.

30 June 2017
Unprompted review
TriSports.com logo

Reply from TriSports.com

My name is Eric and I'm the Customer Service Manager here at TriSports.com. I have reviewed the order and see the wrong item was sent. You have our sincere apologies. I have setup a new order with the correct buoy to get to you asap. Thank you for bringing this to our attention, we will make sure it does not happen again on our side. I will be reaching out to you with additional information on your shipment. Thank you for your business, we will be in touch.

Rated 5 out of 5 stars

The order was a gift for a friend

The order was a gift for a friend, she was very happy with her two items. I did tell her where I ordered the long sleeve water resistant performance top . The Neon pink performance long sleeve top was cancelled. I hope TriSports will have taht item again.

30 June 2017
Unprompted review

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