TriSports.com Reviews 

This was my second experience purchasing with Trisports.com
waiting for my products.
Profesional manage.
Congrats.

may just be my fault but I would think ordering aerobar endcaps would get me a pair not just a single cap, again may just be my fault for not carefully reading the page

TriSports has the products I need for training and gets them to me in a timely manner. Additionally, I like that when you buy nutrition products in bulk they provide you with a discount, which sounds like common sense, but not everyone does this.

Good overseas postage options, rapid service. 3 days and in my hand in U.K.

Great selection of triathlon gear, and shipping to Canada was the fastest of any vendor I have shopped at online!

Fast turn-around time on orders. Outstanding selection of high-end products. Will continue to shop with TriSports!

Fast delivery! Item just as described. Will shop their again!

I'm tired of companies not being forthcoming when they are selling open box merchandise. The saddle I ordered did not come in the original packaging from the manufacturer. So it did not have the tool, measuring tape and fit instructions. In fact, there was no packaging other than the delivery envelope. This would be acceptable if I was buying at a discounted rate but to pay full price and receive less than a new product is disappointing. Unfortunately, I don't have a local triathlon shop. So online shopping it is, but I won't use trisports.com in the future.

Got the items for my boyfriend training for a triathlon! Shipping was quick and fast and the items were a great fit for him.

I think their customer service folks are great!

The product I bought arrived more than a month after I bought it. When it said shipping was 5 days in addition to having to pay additional charges to the delivery guy that were not considered.

All reps I worked with showed quick response and a sincere effort to help me complete the order.

TriSports.com is the most reliable and helpful online store I've dealt with. They are quick to respond to questions and have no issues with returns. That and their prices are hard to beat! Their customer service team is amazing!

Very easy on-line shopping experience. On-line help via chat was great and easy to use and provided all the answers I needed. Shipping was a little slow on my first order, but quicker the second time around. Wish free shipping was just included for purchases over a certain amount, and not an "offer" that can't be combined with another. Will definitely shop here again though!

Great selection of everything! I purchased a bunch of random items (lace locks, books, & socks) during the memorial day sale and got a great deal! Items were also shipped super quick. I will definitely buy more of my triathlon apparel from Trisports!

Delivered on time. Product was as described. Will do business with them again!

My first experience ordering from Trisports.com was not a positive one.

I placed 2 orders .

After 3 days I contacted customer service to enquire as to when the orders would ship out.

I was then informed that for one of the orders there was only 1 left in stock as out of stock , I had ordered 7.

I was given the tracking number for the other order that had shipped..

I enquired as to why I was not sent the tracking number for one order and not informed about them not having enough stock to fulfil the other.

I was told that I was sent an e mail regarding the stock out- this is not the case.

I was told that the tracking must have gone to my spam- also not the case.

I was asked if I wanted them to send me the 1 item they had in stock or would I like to cancel the order. I elected to cancel the order.

They then issued a refund which only covered part of what I had been charged.

Hopefully there won't be any issues with the product that has been shipped.

Inefficient and unprofessional .

The online chat feature was great. It's hard to know what to buy when shopping online as the selection is large and I was buying for my first tri, but there was someone live who was himself an experienced triathlete who gave me good guidance on what tri clothing to buy.