trivago Reviews 

Not going to waste my time. Please do not use trivago to book any accommodation. But don't take my word for it. Go and use trivago and find out for yourself.

I used Trivago for my last two holiday bookings and found better deals. The advantage is that it compares prices across different websites.

The only downside I encountered is that sometimes when you click a deal, it redirects you to another website and the lower price is no longer available. This happened to me a couple of times—I ended up registering on the other site only to find the price gone, which is time-consuming. Otherwise, my experience has been quite good.

This company can improve by telling the truth.

Booked a hotel at Heathrow through Trivago. Received confirmation email and the money was taken from my account. I subsequently turned up to the hotel to find no booking has been made. I have now been on hold for 31 minutes with Trivago trying to get my money back.

Do not use this site!!

Unless you have a bank account like Klopp this is rubbish...
you get the best deal booking Direct with hotel , Trivargo gets loads of poor hotels as a comparison to the one you pick so the extra cost looks better than what you seen 2 weeks ago when flicking through ... my opinion

100% Helpful, respectful and courteous. I would highly recommend

Evidence TRIVAGO is out of touch...
" Only £210 a night on my favourite site".
"ONLY" - two hundred and ten pounds??!! Only?? Just a couple of hundred quid - and this is said in the advert like this is a steal!
"Favourite site". In the current economic climate - who has a "favourite site"?? This suggests people are spending just £210 a night so regularly, they have a favourite site..
How about an advert for the real world and normal folk like me.
Only two hundred and ten on my favourite site...
It is so out of touch I dont actually hear the Trivago deal.

Trivago is based on lies. They sucked me in with a "too good to be true" rate for a hotel I was looking at. When I clicked through it was available up until I went to pay then it said offer expired and promptly doubles the price. Once could be genuine but a week later they were doing the same again for the same hotel for the same dates, I tried again and surprise surprise the same thing happened. This experience will make me steer clear from now on.

Put off before even starting Why do advertisers think using Americans to advertise in GB is good no is the best way to stop us using their product

Shame I can't give 0 star , this website said that the hotel had a room free when there wasn't one then proceeded to take the money and there's no easy way of getting a refund . DO NOT USE THIS SERVICE

will never use Trivago again .I though i had booked a hotel for a family event . But got no confirmation e-mail despite the money having been taken.

I phoned the Hotel directly . The only booking they had in my name was for 3 months earlier and the wrong dates. I had definitely not booked these dates .

Trivago refused to refund the money or acknowledge there mistake. I lost over £100. Expensive lesson learnt. I will not use them again

I re booked directly with the Hotel and it was cheaper .

SCAM website Runaway!!!

Unfortunately I didn't see the reviews here before I book with them, I ended up here as victim as thousands of customer who wrote the review.

I paid for the total stay, and The hotel then found no reservation under my name, saying the voucher number I have received by them is FAKE!!

Lost my money and put in so much stress and ruined my trip.

Voucher number is: 16543453693

I have sent email to all management and customer service. and NEVER received a response.

Trivago is SCAM

SCAMMERS

Click bait website! Their prices are fake! Do not trust them all they want is your click to their affiliate sites and once you clicked they get kick backs from that hotel forever from your booking even though the advertised price is incorrect. Shady tactics to get you to click, making it look like its cheaper until you click the link and it changes to the real price that is more expensive. Might as well book direct!

Downrating as it keeps showing up in my Amazon prime ads.

AVOID!
Like many others, I paid for the same room twice because Trivago is a total scam. I am suing.

Not the service, but the annoying puerile television adverts with the American men with the glaringly white tombstone teeth (obviously false so why should we trust THEM) and the smarmy smiles. All my friends say they do not use Trivago because of the awful adverts.

Every single time I use this shite comparison website, they are more than double the price of other sites.
HOW are they getting away with those crappy, lying adverts??

The use of AI will forever be a stain on your brand reputation. I will never be using trivago again. Hire real actors for your commercials!

We booked and paid for a room at the London Hilton Park Lane four weeks in advance of staying at the hotel where me and my wife attended a prestigious evening function. The first night was booked by the function hosts and we paid for a second night through a Trivago search and where Algotel was chosen as the selling agent.

On arriving at the hotel they informed us Algotel had cancelled our room for the second night and it took numerous phone calls in long phone queues to a foreign call centre and additional follow up emails over our first day and evening in London which spoilt our whole break. We were so worried we did not have anywhere to stay the following day or night as the hotel could not confirm any rooms would be available if we left it to long to re-book and pay again!

It was eventually resolved the following morning, however this whole experience was so stressful with us not knowing where we stood with regards to our booking and we will never use Algotel or Trivago ever again and with Trivago being a very visible operation with a prominent national presence on TV, I don't understand how they do not vet thier travel partners where these organisations are clearly operating outside any customer focused quality delivery service.

Booked a hotel it said no payment until 3 days before it’s booked for April they took the money instantly can’t get it back trivago now passing the buck first time and last time will ever use trivago