Troll And Toad Reviews 1,363

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

After many buys on this website, I can tell it’s a safe place and we can pretty easily find much figures (if you’re a fan of DC, Marvel, cards games, or even aliens and predators it’s the place to... See more

Rated 1 out of 5 stars

Sent a buy list on ~October-December 2024.. Still have yet to receive my payment. It's a small buy list ~$200 worth of bulk, so it's not going kill me, but it still stings. At first, they still resp... See more

Rated 5 out of 5 stars

the website has a great selection and if certain items are out of stock, their inventory is quickly replenished. Furthermore, the cards I've received have always been in great condition and have arri... See more

Rated 5 out of 5 stars

Logging/cataloging is very nice. The prices reflect market value if not even cheaper. Delivery is on time and undamaged. General things that people would like in an online card shop but others struggl... See more

Company details

  1. Gaming services
  2. Hobby shop

Written by the company

Troll and Toad is one of the world's largest online retailers for Trading Card Games. We keep a large inventory of Pokemon, Yugioh, Magic: the Gathering, HeroClix, and more! We offer fast shipping, great prices, and we also offer a Buylist where customers can sell their cards to us!


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DEAL WITH TROLL AND TOAD AT YOUR OWN RISK!!

It's been over a month now and still have not been paid. I've been reaching out and all I get is the same reply. If your company can't afford to pay customers you should not false advertise. People trust that when you say something, that you should follow through with it. You expect for customers to send in their cards before you pay them, but yet when you get it you can't even follow through with what you say. In other words, we as customers, SHOULD NOT trust you. People need to know that they are taking a risk when dealing with troll and toad. Because it's not like you can contact them or talk to someone, it's pretty much if they don't want to pay you or deal with you they just won't. And most people don't want to take them to court because taking them to court takes time and money and it's a hassle to have to do all of that when it shouldn't have to go that far. I just recommend you guys start actually working and paying people for taking their items. otherwise, people have the right to know that they are at risk of not getting paid if they deal with troll and toad.

9 September 2024
Unprompted review
Rated 2 out of 5 stars

NM = Damaged at Troll and Toad (My Opinion)

Troll and Toad often sends me "played" or even damaged cards when I purchase what they list as "NM". It's very rare I actually get a card that is in NM condition, and it's very frustrating.

10 October 2024
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible! All around! Horrible customer service and they damage your cards, and then instead of paying you they claim "our company is undergoing major changes sorry for the delay"! Are you serious? Just release my funds so I be done with your company and never do business with you again! CCGCASTLE is the company to deal with not troll and toad! I have not had 1 issue with CCGCASTLE!!

4 October 2024
Unprompted review
Rated 3 out of 5 stars

Terrible communication

Cards arrived in the condition as stated however the communication, particularly around tracking was TERRIBLE I sent multiple emails and got generic replies that didn't answer my questions and couldn't track my package at all. It might be fine for domestic buyers but I would be very hesitant to recommend for international.

17 September 2024
Rated 5 out of 5 stars

weee

I press buttons. I get thing. Ez no big deal. No repacks. All sealed.

24 September 2024
Rated 1 out of 5 stars

I have used them for years

I have used them for years. Last two orders have been shipped terribly resulting in extremely scratched cards that were bent. Never again will they get a dollar out of me.

30 September 2024
Unprompted review

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