Troll And Toad Reviews 1,363

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After many buys on this website, I can tell it’s a safe place and we can pretty easily find much figures (if you’re a fan of DC, Marvel, cards games, or even aliens and predators it’s the place to... See more

Rated 1 out of 5 stars

Sent a buy list on ~October-December 2024.. Still have yet to receive my payment. It's a small buy list ~$200 worth of bulk, so it's not going kill me, but it still stings. At first, they still resp... See more

Rated 5 out of 5 stars

the website has a great selection and if certain items are out of stock, their inventory is quickly replenished. Furthermore, the cards I've received have always been in great condition and have arri... See more

Rated 5 out of 5 stars

Logging/cataloging is very nice. The prices reflect market value if not even cheaper. Delivery is on time and undamaged. General things that people would like in an online card shop but others struggl... See more

Company details

  1. Gaming services
  2. Hobby shop

Written by the company

Troll and Toad is one of the world's largest online retailers for Trading Card Games. We keep a large inventory of Pokemon, Yugioh, Magic: the Gathering, HeroClix, and more! We offer fast shipping, great prices, and we also offer a Buylist where customers can sell their cards to us!


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Decent

For the most part items were packaged well and the package arrived promptly. I understand that with the older LE’s the card inside the box will be bent. The only reason why this is not 5 stars is cause although the mini figures were well packaged, one of them came slightly bent so I have been slowly straightening it out again.

20 September 2024
Rated 5 out of 5 stars

Always a good experience

Site looks a little dated, but it has great payment options, quick shipping, and great card quality. Have been ordering on and off over the years, and they do fine by my standards. 99 cent shipping is great.

26 August 2024
Rated 5 out of 5 stars

Cheap and Quality

I spent some time looking for this single at LGS near me because the shipping at most online shops is absurd for one single card. No brick and mortar shop had what I needed. Not only was shipping cheap, the single itself was cheaper than anywhere I could find online.

2 September 2024
Rated 2 out of 5 stars

Bad service

Hello, good afternoon, this is the third time that something has gone wrong with my order. And I send you a message and you still haven't answered me and it's very uncomfortable, because I pay for those cards and you don't send me my complete order, I'm being tempted to contact PayPal directly to file this complaint about their lack of commitment to their work and send my orders wrong.

13 September 2024
Rated 1 out of 5 stars

Used their buylist/still waiting on funds

Used their buylist. I understand not all my cards were in mint condition and expected as much. But I still have not received my funds far after the deadline. The only positive thing I can add, is that they have at least communicated with me thoroughly up until I criticized them for not having my funds by the time they said they would. I was polite, didn't use foul language, and didn't insult them. I simply criticized them for not upholding their end of the transaction, told them they came recommended from friends, and I need these funds quickly.
They haven't replied since I've said those things. Also, no funds received at the time of this post.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Purchase as described!

Website is perfect, Customer support responds promptly and my purchase arrives In the exact condition stated in the description. I appreciate purchasing from you for almost 14 years now.

12 September 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look