troocost.com Reviews 621

Helpful service with professional integrity. Kym and the team were very supportive.

Troocost helped us secure excellent savings on our electricity contracts. They were very supportive and guided us through the entire process. We’d definitely recommend them and will be using their services again when it’s time for renewal.

Thanks to Aaron Lee (CLA Services) a serious issue with my energy bills was resolved without delay & very professionally

Kym Thorby was amazing, had great knowledge and dealt with our issue with efficiency and professionalism. Thanks Kym

Kym Thorby has been excellent and is always on hand to help when needed.

Shout out to Heidi and the office team for a easy no nonsense energy renewal, happily use again, so good to be able to trusted someone these day, thank you for your help and hard work,

Can’t thank Sonnie Terry enough for the work she’s done on my salons so far, got my renewal done at almost 50% less than I was paying, trustworthy, kind and honest from start to finish. Helped me out massively and answered every question that came her way, regularly checks in even when the contract was done what a star xx

Thank you to Heidi, for helping us as a business to get the best energy providers keeping our bills at an affordable rate.
I trust that this company will continue to do so in the future.
Lee (Director)

Kieran and the team at Troo have provided fantastic, thorough service since taking over our account. They’ve been a pleasure to work with and consistently offer excellent support to both myself and my colleagues.

Friendly helpful service from Kym Thorby. Query resolved.

Demi and Cassie are brilliant, thank you very much!

Liam Robson and Ben Smith have been 1st Class throughout the whole renewal process - informative, polite, friendly & productive. I would highly recommend Troo.

Kym Thorby and Jonathan Clark have been very helpful and responsive. They have always assisted in a positive, friendly and professional manner. I would recommend Troo, if working with the above 2 staff. Thanks very much to you both!

SEAN GLEESON DEALT WITH ALL MATTERS PROMPTLY AND EXTREMELY EFFICIENTLY.
i WOULD RECOMEND HIM AND THE COMPANY.

Aaron Lee from CLA Energy Services was incredibly helpful when trying to deal with queries that we had with Smartest Energy and the smart meters that we had issues with. Aaron was very organised, efficient and did what he said he would do, resulting in an acceptable outcome. I would not hesitate to recommend Aaron if you need someone to liaise with an energy company on your behalf.

We have been working closely with Sarah DK from Troo and her customer service is impeccable. Sarah has been dealing with our energy renewals and I cannot praise her enough not only has she been saving the company money but she is also very knowledgeable about the industry so we know we are in safe hands. Sarah is really helpful and always happy to answer our questions and explain things (even when we don’t understand it the first time!). We look forward to continuing working with Sarah and Troo.

After speaking to Heidi, she secured my electric at a very good price, it was a smooth service from start to finish. Heidi was very fair and transparent and maintained professional throughout.

I recently arranged for a new Gas contract for our company with Sean at Troo and all seems to have gone smoothly. Sean has been very helpful. Provided a lot of additional advice. He also is helping with some other contracts.

Sean is always helpful and goes above and beyond to help with any query I may have.
If he cant answer the question he will always find someone that can.
I have had a great experiance working with Sean and the team and will be returning when our contracts are up for renewal.