Tropical Wholefoods Reviews 218

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Delicious fruits They came promptly and were well packaged. We use them for snacking and baking and keep a ready supply. It is great to be able to buy these sundried fruits, without preserv... See more

Rated 5 out of 5 stars

There aren't enough superlatives to praise Tropical Wholefoods adequately! Simply put, they're perhaps the best company and bunch of people I've ever had the pleasure of dealing with. They produce a... See more

Company replied

Rated 5 out of 5 stars

I've used Tropical Wholefoods for many years, initially as a teacher, taking children to their factory unit. The quality of dried fruits is excellent, at a reasonable price. Delivery is always quick a... See more

Rated 3 out of 5 stars

I cannot fault the delivery which arrived well before scheduled day, nor the pineapple which is good and for which I'd have given 5 stars, except that the dried fruit were in 2 plastic bags, one bag c... See more

Company replied

Company details

  1. Fitness and nutrition
  2. Pharmacy

Information provided by various external sources

The home of Fairtrade and Organic dried fruits, nuts and snack bars. We have won lasting markets for developing country farmers for more than 20 years. We pay fair prices in advance, develop and market farmers' products, run our own UK factory and share useful technology and experience with our overseas partners.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

218 reviews

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Rated 5 out of 5 stars

Delicious fruits

Delicious fruits

They came promptly and were well packaged.
We use them for snacking and baking and keep a ready supply.
It is great to be able to buy these sundried fruits, without preservatives, and know that we have paid the farmers properly for their harvests and products.

I like to be able to get them in the quite large bags, but you get through them faster than you would think!

An interesting tip to keep things interesting in lockdown - especially for rainy days - make a cake or a snack with the fruits and sit down with family to enjoy it and learn about the country of production - you can even put on some music from that place too.

12 April 2021
Rated 3 out of 5 stars

Too much plastic

I cannot fault the delivery which arrived well before scheduled day, nor the pineapple which is good and for which I'd have given 5 stars, except that the dried fruit were in 2 plastic bags, one bag containing the fruit inside another. Why so much plastic for an organic product? Irresponsible, wasteful and polluting. There are home-compostable plant based bags which serve the purpose very adequately and do not pollute, nor do they create more waste to go onto the waste mountain on the planet, as they can be cut up and composted at home or placed inside the waste food bin.

11 December 2020
Tropical Wholefoods logo

Reply from Tropical Wholefoods

Thank you for your feedback Alex. We cherish every opportunity to talk directly to our valued customers and clarify any points of concern. The pineapple arrives to the UK in these bags. We simply take them out of the transit box and add a label. The goods are sent over land by sealed container from Uganda to Mombasa on the Kenyan coast and then take 6-8 weeks to reach the UK by ship. This is the lowest possible impact transport method but we have found from experience that the double/triple bag is necessary minimise damage to the product during what can be a 13 week journey - they actually start their journey quite puffy and airy to try to reduce excessive compaction of this sticky product. Paper packaging would allow infestation and product drying out during this journey where temperatures in the container reach 40+ degrees centigrade. I hope this assures you that any packaging usage is considered here at TW HQ and we're glad you found the product inside top notch. Take care!

Rated 5 out of 5 stars

I've used Tropical Wholefoods for many…

I've used Tropical Wholefoods for many years, initially as a teacher, taking children to their factory unit. The quality of dried fruits is excellent, at a reasonable price. Delivery is always quick and well organised. And a company based on moral consumerism. What's not to like? Can thoroughly recommend them.

4 December 2020
Rated 5 out of 5 stars

Such a great business

Such a great business, wonderful products and really great customer service on the couple of occassions I have needed it. I use them regularly and wouldn't want to buy my dried fruit from anywhere else!

4 December 2020
Rated 5 out of 5 stars

My favourite company ever!

There aren't enough superlatives to praise Tropical Wholefoods adequately! Simply put, they're perhaps the best company and bunch of people I've ever had the pleasure of dealing with. They produce absolute top quality, value for money products and their customer service is second to none.

To top it all off, they're kind, conscientious and support numerous charities, including one I'm involved with. I love them; try out their tasty, healthy range and you will too!

23 November 2020
Unprompted review
Tropical Wholefoods logo

Reply from Tropical Wholefoods

Brent, you're our favourite customer (don't tell the other!) :) We can't thank YOU enough for your ongoing support of our little company. Customer servicing made easy with customers like you. We look forward to your orders for a long time to come.

Rated 5 out of 5 stars

Love this company

Love this company, their ethics and vision!!! Fair-trade dried fruit for good prices!

Delivery was ridiculously quick. Within 48 hrs of ordering I had my package! They were also able to accommodate an email I sent with a request about delivery which was amazing.

The Meal replacement bars they do are also some of the best I’ve ever tasted. Their macronutrient balance (low in sugar and high in protein) is one of the best I’ve seen for my nutritional needs, The bars are also robust, I’ve chucked them in my bag and cycled around me with them and they’re still fully intact whenever I need them!

P.S. The dried pineapple tastes INCREDIBLE 🥳

17 September 2020
Unprompted review
Tropical Wholefoods logo

Reply from Tropical Wholefoods

Thank you so much Rebekah, we're so appreciative of your custom.

Rated 5 out of 5 stars

Very personable service

Responsive to out-of-stocks, with very personable service. Happy to support small business that sources direct from small, local suppliers.

5 June 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

First time ordering direct from Tropical Wholefoods and very impressed with the speed of delivery especially with all the problems with Covid19. Will definitely buy from again.

22 May 2020
Unprompted review

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