True Protein Reviews 

209
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their clean ingredients and effective results. Many appreciate the delicious taste and wide variety of flavors, often highlighting the absence of artificial aftertastes. Reviewers frequently find the products easy to digest, gentle on the stomach, and free from bloating. The delivery service is often highlighted for its speed and efficiency, ensuring prompt receipt of orders. Customer service receives high praise for being responsive, helpful, and providing an excellent overall experience. People consistently find the purchasing process reliable and hassle-free, leading to great satisfaction.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the high quality, clean ingredients,... See more

Quality

Customers consistently note positive experiences with quality, praising the products for their high quality... See more

Delivery service

People report positive experiences with delivery service, consistently praising its speed and efficiency.... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and fast... See more

Customer service

Consumers find customer service to be positive, with many reviewers expressing high satisfaction and calling... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've tried many different whey protein brands, but True Protein has been my favourite in Australia. It tastes the cleanest, feels very light on my stomach, and is easy to digest. I never feel bloat... See more

Company replied

Rated 5 out of 5 stars

We have been True Protein customers for about 12 months now. After trying lots of other brands our gym introduced us to True protein which has been fabulous. We are daily users of French vanilla col... See more

Company replied

Rated 5 out of 5 stars

Ordered my first True WPI 90 Whey Protein Isolate in March/April, love the flavour as it doesn’t have those artificial taste, but really good chocolaty flavour! Goes really well with either milk, alm... See more

Company replied

Rated 5 out of 5 stars

Perfect post workout ready made vanilla protein shake that actually tastes delicious with no horrible aftertaste . Fuels me for the morning , don’t have to think about it , great for on the go . The c... See more

Company replied


Company details

  1. Fitness and nutrition
  2. Pharmacy

Information provided by various external sources

We have a passion for everything Health & Fitness. • Australia's best tasting protein powders • 100% Taste • 100% Natural • 100% True


Contact info

4.9

Excellent

TrustScore 5 out of 5

209 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(209)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

Tastes great, no more upset stomach!

I have finally found a whey protein that doesn’t make my stomach upset.
It tastes great, I am not overwhelmed by the taste of artificial sweeteners and the choice of flavours is great

9 March 2026
Unprompted review
True Protein logo

Reply from True Protein

Thank you so much, Amanda. We are so glad to hear you have found a whey that sits well on your stomach. It is great to know you are enjoying the taste and flavour range without that overly sweet aftertaste.

Rated 5 out of 5 stars

Best Protein in the business - True Protein

I have tried many protein products over the years but since turning to True Protein for my protein powders and products i have never been more satisfied. The cost, the range and overall product is by far the best I have encountered. The great flavours and mixing, especially with water, is fantastic. No bloating ever. If you haven't tried it yet, do it. You won’t go back to your old powder. True!

17 March 2026
Unprompted review
True Protein logo

Reply from True Protein

Thank you for the amazing feedback, Clay. We are so glad to hear you are loving the flavours, how well it mixes, and that it sits comfortably with no bloating. It means a lot that we have become your go to after trying so many others. We really appreciate your support.

Rated 5 out of 5 stars

Delivery was quick from True Protein

Delivery was quick from True Protein, even got a free water bottle, which who doesn't love a new water bottle. I even bought the product for my mother after I used it. We loooove the scoops. What a great idea, who likes those terrible plastic ones. I use these scoops for everything. This is my new favorite product, more to order. Feels so fresh and clean, smooth, no clumps or terrible aftertaste.

3 February 2026
Unprompted review
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Reply from True Protein

Thanks so much for your lovely feedback, Brigitte. We are so glad you are enjoying the product and the scoops, and that you even shared it with your mum. Great to hear it mixes smoothly with no aftertaste too. We really appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

A True Aid to Fitness.

The quiz provided a useful starting point for choosing the most suitable products for my needs. There is an extensive range, the quality is high and the company provides comprehensive information.

16 March 2026
Unprompted review
True Protein logo

Reply from True Protein

Thanks so much for your thoughtful feedback, Karen. We are glad the quiz helped guide your choices and that you are enjoying the range and quality. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Quality, tasty protein powder

Protein powder is delicious, a good size and love that is doesn’t have filler in the powder, it’s concentrated protein. Been taking it for several weeks now and have noticed the difference after my workouts.

14 March 2026
Unprompted review
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Reply from True Protein

Thank you very much, Cassie. We are so happy to hear you are enjoying True and that you've noticed a difference - that is fantastic!

Rated 5 out of 5 stars

Pure, best !

Pure, best product! Great value, easy on gut and balanced composition. Highly recommend.

13 March 2026
Unprompted review
True Protein logo

Reply from True Protein

Thank you for sharing this, Abhay. We are thrilled to read this and thanks for the recommendation.

Rated 5 out of 5 stars

Great customer service and excellent…

Great customer service and excellent product. Love the protein powders, creatine and protein bars.

11 March 2026
Unprompted review
True Protein logo

Reply from True Protein

Thanks, Heidi, we are very happy to hear this and hope you continue to enjoy True.

Rated 1 out of 5 stars

Not what I expected

I ordered the probiotic protein powder in French Vanilla and it did not have a Nice taste also made me feel nauseous, I also ordered the chocolate version that wasn’t too bad it tasted better but also made me feel nauseous.

I purchased hoping that I can finally have a protein powder that doesn’t make me feel shit,
At first I thought maybe the milk, even with lactose free milk I still felt sick :(

5 March 2026
Unprompted review
True Protein logo

Reply from True Protein

We are sorry to hear this Deena and would encourage you to email us directly to speak with our Customer Experience Team via contact@trueprotein.com.au and they'll be happy to assist you.

Rated 5 out of 5 stars

Seems like a good trustworthy brand

Seems like a good trustworthy brand, it was suggested to me by my Physio and also my functional medicine doctor. Their Whey protein powder definitely gives me acne but their plant one seems fine so i will buy the plant one moving forward. Im glad i was able to purchase samples and didnt have to buy a big batch of whey protein only to find out it affects my skin.

2 March 2026
Unprompted review
True Protein logo

Reply from True Protein

It is wonderful to hear your physio and doctor recommended us, and we are glad the sample packs allowed you to discover that our plant-based range is the best fit for your skin and wellness journey.

Rated 5 out of 5 stars

Great customer service

Great customer service. I ordered some products and accidentally missed the free gift during checkout. I emailed them and they sorted it out straight away with no hassle. Really impressed with the quick response and how easy they made it. Much appreciated!

11 February 2026
Unprompted review
True Protein logo

Reply from True Protein

Thank you so much for your kind words, Robert, it is a pleasure to hear that we could get your free gift sorted for you so quickly and easily.

Rated 5 out of 5 stars

Miracle product - Phenomenal customer service

Two reasons why I'm giving this company 5 stars.

First I'll talk about the product. I have the most sensitive gut I know. After all the tests, long story short I'm basically intolerant to sugar and lactose - fun I know! Anyway, I also am an avid gym-goer and love working out. Prior to True Protein I was yet to find a protein powder that didn't make me sick. I tried, rice, pea, peanut, hemp, almond etc. All of them are full of gums and emulsifiers but also their core ingredients were causing me GI distress. Along comes True Protein - Natural Isolate (little to no lactose). No flavours, no add-in just the protein I need to build muscles. I can even do 2 scoops on heavy lifting days with water without that heavy bloated feeling straight after!

Here's where True Protein kicked it up a notch for me.
As above I've got a very dramatic stomach. In error I accidentally ordered 2 x vanilla instead of 2 x natural. If I consumed the vanilla, they would make me sick, not anything to do with the product, just my super sensitive gut. Anyway, I contacted True Protein and within an hour they had contacted me back to organise to get the parcel redirected back to their warehouse and once that was confirmed they sent me out two natural. This was phenomenal service. What I was expecting was, "Sorry, once it arrives, just send it back at your cost" - What I got was sensational friendly service, no additional cost to me even though it was my error and the time the natural flavour arrived, felt like there was zero delay. Can I also add too, they threw in 2 microfibre gym towels that are lux quality!!

I have found my protein and I have found the company I plan to buy from going forward.

29 January 2026
Unprompted review
True Protein logo

Reply from True Protein

Hey Adam, thank you for sharing such a detailed review of your experience with us.

We are so pleased to hear that our WPI is working well for you. Navigating sensitivities can be difficult, so it is great to know you can finally fuel your workouts without any discomfort.

We also appreciate the kind words about our team. We always aim to fix ordering errors quickly and we are glad we could get those swapped over for you without any fuss. It is lovely to hear the gym towels were a welcome addition too.

Rated 5 out of 5 stars

Great customer service

I had an issue and the customer service was very responsive and they fixed everything. The products are great, I can't fault this company. Also delivery is super fast. New customer but will definitely be reordering.

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Protein

Initially i was surprised by their wide range of protein powder flavours. Had to try the salted caramel which is amazing and so too is the trusty vanilla. I also find this protein to be very easy on digestion
Their customer care is very helpful and responsive.
Would definitely recommend their products

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Six stars

Excellent products and just as excellent customer service. Over the years I’ve bought so much stuff from this company and everything tastes so good. Moreover, often I have reached out to their customer service about questions and the very occasional return - they are prompt, responsive and very accomodating. I highly recommend True Protein.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

The best protein powder to exist

The best protein powder to exist. High quality, great flavours, and doesn't have that gross protein after taste like some powders do. Iv'e never turned back since trying this brand.

3 October 2024
Unprompted review

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