Truffleshuffle Reviews 

1,135
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Got some more gilmore girls pins got 1 dupe and 3 new ones, they are amazing so well made and such fun designs i will be back thanks as always to my favourite website ever!

Company replied

Rated 5 out of 5 stars

DPD lost my order for weeks.. I contacted customer services and they said they’d look into it. Didn’t expect much.. parcel then turned up 😱 It looked like DPD had destroyed it.. the box was wet..... See more

Company replied

Rated 5 out of 5 stars

I was a little hesitant about using a site I hadn't ordered from before but I took a gamble and I've ordered a few items over the years (mostly Snoopy and Lord of the Rings stuff) and thus far... See more

Company replied

Rated 5 out of 5 stars

Was sceptical about ordering from a site I didn’t know, but after reading the positive reviews I made an order. Love the packaging! Speedy delivery, received a 10% discount for signing up to the newsl... See more

Company details

  1. Shopping & Fashion

Written by the company

The official home of cool t-shirts, retro gifts & more...


Contact info

4.2

Great

TrustScore 4 out of 5

1k reviews

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No recent history of asking for reviews

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Replied to 50% of negative reviews

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4.2

All reviews

(1,135)

23 reviews in the last 12 months

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Rated 3 out of 5 stars

Sort your ‘Notify’ out!

I’ve received a loungefly bag with them and it came quick and packaged well. I was super pleased.

I have an issue with their stock taking. A bag I wanted sold out within minutes. Understandable, it’s stunning. What I have issue with is joining a mailing list to find out when more become available but don’t receive the email when they restocked the website twice (that I know of)! I check the website constantly but it’s a game of chance as to whether I’m on it when the bag becomes available. This in itself is putting me off ordering from them again.

31 March 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, so kind and very friendly. Reply straight away to messages/questions and work hard with there customers to come up with a plan of action. Delivery is also outstanding. Order dispatched the same day that I bought it, was delivered the next day. Cannot fault. Brilliant official stockist and retailer for Loungefly bags! Wouldn’t go anywhere else!! Thank you :)

11 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I found this company on-line just before Christmas . I ordered two pairs of pyjamas for my daughter before Christmas and a hoodie after Christmas. I didn’t review the company at the time but would have given 5 stars. I got free next day delivery and my daughter was happy with her pyjamas, especially the Back to the future ones, as we both have very good and nostalgic memories of the films. Yesterday my daughter said that after only one wash the back to the future bottoms had a hole. She contacted customer services and they were brilliant, they apologised , sent out a replacement, which arrived next day and did not want the old ones returned.
I really like the way this company trades and hope they don’t change. Things can go wrong with any products, but excellent customer service is the most important thing when it does .

20 February 2021
Unprompted review
Rated 5 out of 5 stars

Yet another amazing purchase

Bought my fiancé The Mandalorian hoodie and Star Wars pizza cutter for our anniversary and he absolutely loved them. Both are of excellent quality. The hoodie is a great size and roomy to wear and the pizza cutter is a high quality with a sharp edge to cut through pizza properly. I also found both to be extremely good value for money. Only problem this time was no sweets in the box 🥺 Maybe that was just for Xmas though.

13 February 2021
Unprompted review
Rated 5 out of 5 stars

Great experience!!

Great experience. Lots of lovely and unique things! Shipping was quick and the items are great quality, although some of the sizing is a bit big. Will definitely be shipping here again :)

9 February 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic website, great service 👍

I wish I'd found this website sooner!! I have quite a few friends who are difficult to buy for, Truffle Shuffle was a blessing over Christmas. Fab products which you wouldn't get on the high street, amazing service. A real gem!

31 January 2021
Unprompted review
Rated 2 out of 5 stars

Bad sizing.

Items are GREAT but sizing absolutely awful. Size 16-18 pj’s are really a 12-14 max which is really disappointing

15 January 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - ordered some Christmas presents from here in November which arrived quickly, after they were opened on Christmas day we noticed one item had a chip in the paintwork. I contacted them via email and they were happy to send out a replacement item very quickly with no hassle.

7 January 2021
Unprompted review
Rated 1 out of 5 stars

Really disappointed in Xmas gifts

Partner spent a lot of money for my Christmas and got me four pairs of pyjamas, one Aladdin pair where the worst quality item I’ve ever had, see through and tiny , held them up against pyjamas from the same company and they are different size somehow. I wouldn’t recommend as the quality is dreadful and certainly wasn’t cheap, shame as they have some really cool gifts

27 December 2020
Unprompted review
Rated 5 out of 5 stars

Not usually an online shopper but due…

Not usually an online shopper but due to lockdown I discovered Truffle Shuffle on eBay to begin with, ordered mandalorian pyjamas for my son, Boba Fett pyjamas for my husband and several pairs of character socks, all arrived quickly and are really good quality, but this company really proved themselves when I went on to order a Beatles Yellow Submarine table lamp about a week before Christmas, sadly when I unpacked it I found it was damaged, had a small hole in it, I rang up immediately and to my surprise got straight through to a lovely lady who told me they had another in stock and she would send it out right away for next day delivery, fantastic customer service, no "you have to send back the damaged item first", no please take photos to show the damage" so impressed, and my husband was really chuffed with his yellow Submarine lamp. I will definitely back soon for some more brilliant character gifts! Can't recommend highly enough! Thank you Truffle Shuffle

27 December 2020
Unprompted review
Rated 3 out of 5 stars

Pricey but excellent shop

I've made a few purchases over the years, I really love all their retro bags & clothing.
They stock some unique gifts too.
Only thing I would say is I think some items are over priced, I look out for sales.

23 December 2020
Unprompted review
Rated 4 out of 5 stars

Retro FTW

I have bought lots of items from this website - for myself and as gifts. They have great retro stuff on there. Good for fans of 80s and 90s movies and tv shows. Some items a bit pricey though ! And quality of prints on t shirts / hoodies not always the best. Delivery is usually quick. Overall 👍🏼

19 December 2020
Unprompted review
Rated 5 out of 5 stars

Top Notch

I much prefer shopping with Truffleshuffle instead of ShopDisney for Disney merch.

-Quick service and delivery
-Good Value
-Great Customer service

19 December 2020
Unprompted review
Rated 5 out of 5 stars

Incredible customer service!

I absolutely love truffle shuffle. I collect loungefly bags and they even went out of their way to personally message me on fb to give me a five minute warning that a bag I'd been enquiring about was about to go live. This is such incredible service in my opinion and I appreciated it so much. Shipping is always fast and well packaged to. One of my favourite online shops!

17 December 2020
Unprompted review
Rated 5 out of 5 stars

Great service and products

Great service and products.

Ordered different nostalgic/retro shirts and and loved them.

They are trustworthy stockers of Loungefly too. And they are quick to dispatch and deliver when you choose next day delivery.

If you have any problems they are easy to contact.

16 December 2020
Unprompted review
Rated 1 out of 5 stars

Purchased a raglan baseball t-shirt

Purchased a raglan baseball t-shirt, however rather than having a different fitting for men and women as these are being sold for both genders, it is one sizing fits all! Perhaps an understanding of how men and women's bodies are different would help! The t-shirt is far too long, poor fitting as baggy in all the wrong places. I like to wear my tops tucked into jeans or skirt however this is far too long!

11 December 2020
Unprompted review

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